Scenicinsurance Reviews 

1,290
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and supportive staff members for providing clear guidance, making interactions pleasant, and ensuring the entire process feels effortless. People consistently mention the highly competitive prices and excellent value for money, noting that policies are easy to set up online or over the telephone. Some reviewers were not happy with unexpected price increases or sudden cost adjustments experienced during policy renewals or modifications. A few people also mentioned occasional difficulties getting through on the phone or dealing with automated answering systems before speaking with an agent.

What people talk about most

Price

People report positive experiences with price, often noting that quotes are extremely competitive and... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

User experience

Consumers find user experience to be very satisfying, noting that the online application and website are... See more

Service

Reviewers mention positive feedback about service, highlighting fast, efficient, and thorough support from... See more

Customer service

Users describe positive interactions with customer service, highlighting very helpful, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

The lady we spoke to was absolutely brilliant, I wish I'd taken down her name, she made the whole process so easy and she got us a brilliant deal. I would definitely recommend this company as I will b... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(1,290)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased wirh the service got the…

Very pleased wirh the service got the insurance we needed quickly and no fuss thank you we will recommend this insurance to friends and family

May 25, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! I'm really pleased to hear that you found the process quick and straightforward, and that you’re happy with the insurance you received. We truly appreciate your recommendation to friends and family – it means a lot to us.

If you ever need any assistance in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Really good price compared to the likes…

Really good price compared to the likes of compare the market and similar websites, been with them for many years, any one with a Motorhome should check them out,

June 9, 2026
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Reply from Scenicinsurance

Thank you for your positive feedback and for being a loyal customer over the years. We're delighted to hear that you find our prices competitive, especially for Motorhome insurance. If you ever need any assistance or have questions about your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Never had a problem everything is easy…

Never had a problem everything is easy to set up

May 9, 2026
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Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear that everything has been easy to set up and that you haven't had any issues.

If you ever need any assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're thrilled to know you had a great experience with our service and pricing. If there's anything else we can assist you with regarding your policy, feel free to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

It was so easy to understand the…

It was so easy to understand the website and the price was amazing
Thank you
Martin

June 9, 2026
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Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found our website easy to use and the pricing amazing.

If you ever need any assistance or have questions about your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 1 out of 5 stars

Not so good for motorhome insurance

My insurance was for a motorhome and I wouldn't insure with them If you may have to cancel early, they have so many ways they can get out of refunding you hidden in the small print you don't stand a chance. Luckily I didn't need to make a claim because looking closer at the policy wording it would have cost me a fortune with all the hidden excesses, not "insurance" just money for nothing.

June 6, 2026
Unprompted review
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your experience.

We're sorry to hear about your concerns with the policy wording and the refund process. We always aim to ensure our customers fully understand the terms and conditions, including any excesses and cancellation policies, to avoid any surprises.
Please accept my apologies for the frustration this has caused. We'd like to help resolve this matter for you as quickly as possible.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.scenicinsurance.co.uk/contact-us

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for providing the details of your needs. We’re pleased to assist you with your requirements and are here to support you every step of the way.

If you have any further questions or need additional assistance, please feel free to contact us.

Kind regards,

Darren @ Scenic

Rated 2 out of 5 stars

I answered all the questions correctly…

I answered all the questions correctly but when the policy was emailed to me to check, there were many mistakes. I selected 2999 miles not 2000, I passed my test in Dec 1992 not July 2001, I am a home owner. I'm not waiting until Monday to ring your office.

June 7, 2026
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Reply from Scenicinsurance

Thank you for letting us know about the discrepancies in your policy details. I understand how important it is to have everything accurately recorded.

You can update the mileage, test date, and homeowner status directly through the portal at your convenience. This will ensure your policy reflects the correct information immediately.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Great experience arranging cover

Great experience arranging cover
Thank you very much

June 3, 2026
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Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear you had a great experience arranging your cover with us.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

Very quick and easy very competitive…

Very quick and easy very competitive quote

June 5, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind words! We're delighted to hear that you found our quote quick, easy, and competitive. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Good price and cover

Process is made easy.

June 5, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding the process. We're delighted to hear that it was made easy for you. If there’s anything else you need or any further assistance you require with your insurance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Very easy to organise our insurance

Very easy to organise our insurance

May 29, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind feedback. We're delighted to hear that organising your insurance was very easy. If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

CHEAP VAN INSURANCE, TRUTHFULLY.

Other company`s advertise as being cheap van insurers, THEY ARE NOT, all the quotes i got from these insurers were almost double what Scenicinsurance charged me, a great service and i was also very happy with the staff i contacted too, ALL`S GOOD. THANKYOU.

May 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your positive feedback! We're delighted to hear that we provided you with competitive quotes and excellent service. It's great to know that you had a smooth experience with our team.

If you need any further assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

Very easy to deal with and helpful…

Very easy to deal with and helpful staff.

May 31, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found our staff easy to deal with and helpful. At Scenic, we always strive to provide the best service possible.

If you need any further assistance with your insurance or anything else, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, professional and helpfull.

May 23, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind words and positive feedback! I’m delighted to hear that you found the process easy and that you received professional and helpful assistance.

If you need any further support with your policy or anything else, please don’t hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 4 out of 5 stars

After doing my quotation on line which…

After doing my quotation on line which was fairly straightforward I was happy with the price etc but when I received a hard copy of the insurance policy they were some changes? that I didn’t do So I had to ring the insurance company up to alter the policy gladly at no extra cost so basically always check to make sure that everything is correct also the person that I spoke to on the phone was very helpful would I purchase again definitely

May 23, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your experience with us. We're glad you found our team helpful and that the amendments were made at no extra cost. Your advice to always check policy details is very valuable. We're pleased to know you’d choose to purchase with us again.

If you need any further assistance or have questions about your policy, please don't hesitate to get in touch.

Kind regards,

Michelle @ Scenic

Rated 4 out of 5 stars

Just joined

Only just joined up but all initial sign up was fairly easy thanks

May 20, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback! We're glad to hear the initial sign-up process was fairly easy for you.

If you need any assistance with your insurance or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic

Rated 4 out of 5 stars

Found on comparison great value but…

Found on comparison great value but when on own site fee went up with nothing changed. But this was still great value don't really know how good customer service is till you make a claim. Fingers crossed I'll never need to find out but well pleased with the price and how easy to take policy out.

May 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback. We're glad to hear you found the price great and the process of taking out the policy easy.

While we all hope you never need to make a claim, please be assured that if you do, we’ll be here to support you every step of the way.

If you have any questions or need further assistance, feel free to get in touch.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

Time will tell

Pretty standard quote system but the true star rating will only become pertinent when a claim has to be made.

May 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding our quote system. We're glad to hear you found it straightforward. We understand that the true value of a policy becomes clear when a claim arises, and we are committed to providing you with the support and service you need at that time.

If you have any questions or require assistance with your policy, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic

Rated 5 out of 5 stars

It was really easy to arrange the…

It was really easy to arrange the insurance on line and the premium was the lowest on compare

May 19, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind feedback. We're delighted to hear that arranging your Scenic insurance online was easy and that you found the premium to be the lowest on compare. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

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