Scenicinsurance Reviews 

1,290
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and supportive staff members for providing clear guidance, making interactions pleasant, and ensuring the entire process feels effortless. People consistently mention the highly competitive prices and excellent value for money, noting that policies are easy to set up online or over the telephone. Some reviewers were not happy with unexpected price increases or sudden cost adjustments experienced during policy renewals or modifications. A few people also mentioned occasional difficulties getting through on the phone or dealing with automated answering systems before speaking with an agent.

What people talk about most

Price

People report positive experiences with price, often noting that quotes are extremely competitive and... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

User experience

Consumers find user experience to be very satisfying, noting that the online application and website are... See more

Service

Reviewers mention positive feedback about service, highlighting fast, efficient, and thorough support from... See more

Customer service

Users describe positive interactions with customer service, highlighting very helpful, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

The lady we spoke to was absolutely brilliant, I wish I'd taken down her name, she made the whole process so easy and she got us a brilliant deal. I would definitely recommend this company as I will b... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,290)

249 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. No stress

March 26, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear that your experience was easy and stress-free. If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ Scenic

Rated 4 out of 5 stars

Competitive quote obtained.

Competitive quote obtained with a minimum of difficulty.

March 24, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your experience. We're pleased to hear that you were able to obtain a competitive quote with minimal difficulty. If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

No superfluous questions.

Ease of use, relevant information only required, easy to use web site and provided the insurance I required.

March 23, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for sharing your positive experience with us. We're delighted to hear that you found our website easy to use and that it provided the relevant information and insurance coverage you required.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 3 out of 5 stars

Had a problem insuring a van that was…

Had a problem insuring a van that was insured by you, under the same surcumstances.

March 17, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for reaching out to us and bringing this to our attention.

I understand that you experienced a problem insuring your van with us, despite having previously insured it under the same circumstances. I can see that you have spoken to one of our team in relation to this and they have advised how this can be resolved.

If you need any further assistance, please do not hesitate to reach out to us. We are here to help.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

Accomplished my directive

Accomplished my directive, even though I had to persevere 4 1/2 minutes of dribble drabble from an automated answering machine before I eventually spoke to a real human with an English accent

March 21, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your experience. I’m glad to hear you were ultimately able to speak to one of our team members. However, I sincerely apologise for the prolonged wait and any frustration caused by the automated system.

We truly value your feedback and are continuously working to improve our service to ensure a smoother and more efficient experience for our customers.

If there is anything else we can assist you with, please don’t hesitate to let us know.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and for taking the time to share your positive experience. We're delighted to hear that we provided you with excellent service. At Scenic, we strive to offer the best support to all our customers, and your feedback truly means a lot to us.

If you need any further assistance with your policy or anything else, please don't hesitate to reach out.

Thank you again for your trust and support.

Kind regards,

Michelle @ Scenic

Rated 1 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your feedback. We're delighted to hear that you found the process very easy and the pricing reasonable. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

simple process

simple process - fair price

March 12, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your positive experience with us via Trustpilot.

We're delighted to hear that you found our process simple and our pricing fair. We strive to make insurance straightforward and affordable for all our customers.

If you have any further questions or need assistance with your Scenic brand insurance, please don't hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Good price

Good price
Good service
Very satisfied

March 12, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind feedback!

We're delighted to hear that you found our price fair and our service to your satisfaction. It means a lot to us at Swinton and Scenic to know we've met your expectations.

If you need any further assistance in the future, please don't hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Buying my insurance through Scenic was Super Easy …

Buying my insurance through Scenic was super easy, some insurance companies seem to want to know everything about you down to your eye colour and inside leg measurement!, not so with Scenic

March 6, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your positive experience. We're delighted to hear that the process was straightforward and hassle-free, unlike some companies that ask for excessive details. At Scenic, we aim to make insurance as simple and convenient as possible for our customers.

If you have any questions or need further assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

Efficient service

Efficient service

March 6, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your positive feedback on Trustpilot. We're delighted to hear that you found our service efficient. We strive to provide the best experience possible, and it's always rewarding to know when we've met your expectations.

If you need any further assistance or have any questions regarding your Scenic-related insurance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Excellent helpful service.

Very easy to deal with, helpful staff, and a very competitive price

March 13, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback. We're delighted to hear that you found our staff helpful and our prices competitive. It's always our aim to make things as easy as possible for our customers.

If you need any further assistance or have any questions, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 4 out of 5 stars

On the Scenic route, as camper and I go over the ton together.

Now over seventy, I'm most pleased to have found best-value insurance for a newly-acquired motor-caravan that's almost thirty.
It's also reassuring to know Scenic is part of the Swinton Insurance group that I've known for many decades.

March 12, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words. We're delighted to hear that you've found great value insurance for your nearly thirty-year-old motor-caravan. It's wonderful to know that we continue to offer the reassurance and trust you've appreciated over the years.

If you ever need any assistance or have questions about your policy, please don't hesitate to reach out. We're here to help.

Kind regards,

Chris @ Scenic Insurance

Rated 2 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thanks for taking the time to leave a review. I apologise for any inconvenience caused by some incorrect information being entered, which resulted in the cost going up.

If you would like to discuss this further or log a complaint, please reach out to our team via www.scenicinsurance.co.uk/contact-us

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Easy application no fuss and quick…

Easy application no fuss and quick decision on my application.

March 11, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're delighted to hear that you found the application process easy and the decision quick. If you have any further questions or need assistance, feel free to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. Staff are really helpful

March 3, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found our service fast and friendly. Our team always strives to be helpful, and it's great to know we hit the mark with you. If you need any further assistance with your insurance, feel free to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 4 out of 5 stars

Helpful staff

February 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that you found our staff helpful. We strive to provide excellent service and your kind words mean a lot to us.

If there’s anything else we can assist you with regarding your policy or any other needs, please don’t hesitate to get in touch.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

No hassle

No hassle, right price motorhome insurance, easy compared to most, well done

February 28, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found our insurance hassle-free, competitively priced, and easy to arrange. Your feedback means a lot to us.

If you ever need assistance in the future, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

EasyNew policyto navigate and policy sorted out…

Easy to navigate and policy sorted out very quickly. Lots of information given from the outset.

March 1, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind feedback. We're delighted to hear that you found the process easy to navigate and that your policy was sorted out quickly. Providing clear information from the start is very important to us, and we're glad it made your experience smooth.

If you have any further questions or need assistance in the future with your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

Great price all I wanted on the policy

Great price all I wanted on the policy

February 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your positive feedback!

We're delighted to hear that you found the price just right and that your policy met your expectations. If you have any further questions or need assistance, feel free to reach out.

Kind regards

Chelsea @ Scenic Insurance

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look