Scenicinsurance Reviews 

1,291
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and supportive staff members for providing clear guidance, making interactions pleasant, and ensuring the entire process feels effortless. People consistently mention the highly competitive prices and excellent value for money, noting that policies are easy to set up online or over the telephone. Some reviewers were not happy with unexpected price increases or sudden cost adjustments experienced during policy renewals or modifications. A few people also mentioned occasional difficulties getting through on the phone or dealing with automated answering systems before speaking with an agent.

What people talk about most

Price

People report positive experiences with price, often noting that quotes are extremely competitive and... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

User experience

Consumers find user experience to be very satisfying, noting that the online application and website are... See more

Service

Reviewers mention positive feedback about service, highlighting fast, efficient, and thorough support from... See more

Customer service

Users describe positive interactions with customer service, highlighting very helpful, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

The lady we spoke to was absolutely brilliant, I wish I'd taken down her name, she made the whole process so easy and she got us a brilliant deal. I would definitely recommend this company as I will b... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(1,291)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price all I wanted on the policy

Great price all I wanted on the policy

February 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your positive feedback!

We're delighted to hear that you found the price just right and that your policy met your expectations. If you have any further questions or need assistance, feel free to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Good price

Good price, easy to organise

March 4, 2026
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Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear you found our prices good and the process easy to organise. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 1 out of 5 stars

I would give no stars but that is not…

I would give no stars but that is not an option. I paid in full for a year and unfortunately I had to sell my vehicle after 4 months. I got no money back. Please be aware of this in case you need to sell before the year ends. Absolutely disgusting. I have never ever known of this happening with any other insurance I have had before.

March 4, 2026
Unprompted review
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience with your policy and understand your frustration regarding the lack of refund after selling your vehicle.

We always aim to provide clear information about our policies, but I appreciate that the terms regarding cancellations and refunds may not have been fully clear in your case

If you would like to discuss this further or log a complaint, please reach out to our team via www.scenicinsurance.co.uk/contact-us

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

A purchasing review only.

I’ve just taken out 3 policies of varying categories but as I’ve said for the others the buying is the easiest bit.Hence the five stars. We have to buy insurance but we never know how good a company is until you make a claim.If we’re lucky the majority won’t make a claim so this whole review process at the time of purchase seems a waste of time.

February 26, 2026
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Reply from Scenicinsurance

Thank you very much for your kind words and the five-star rating. I'm glad to hear that you found the buying process straightforward and easy. We always strive to make this part as seamless as possible.

You’re absolutely right that the real test comes when making a claim, and I completely understand your perspective. At Scenic Insurance, we aim to provide not only competitive policies but also reliable, efficient support when you need it most. If you ever have any questions or need assistance with your policies, please don’t hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Good price great cover

Comprehensive cover easy to understand and competitive price.

May 26, 2025
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Reply from Scenicinsurance

Thank you for your kind words about our cover. We're delighted to hear that you found it easy to understand and competitively priced. If you have any further questions or need assistance with your Scenic insurance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Camper insurance

Quick and easy good competitive price for insurance and breakdown cover

February 6, 2026
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Reply from Scenicinsurance

Thank you for sharing your positive feedback about your experience. We're delighted to hear that you found our insurance and breakdown cover quick, easy, and competitively priced.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

I was very impressed with the service I…

I was very impressed with the service I received, the gentleman I spoke to was very helpful. I was cut off mid call due to poor mobile phone signal and the gentleman called me back straight away. The quote I received was very impressive. I will highly recommended Scenic to others. Thank you for your help.

February 14, 2026
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Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback. I'm delighted to hear that you found the service helpful and that our team was able to assist you promptly, even after the call was cut off. Your recommendation means a lot to us here at Scenic.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

Easy to set up

February 20, 2026
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Reply from Scenicinsurance

Thank you for your feedback! We're delighted to hear that your policy was easy to set up. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 5 out of 5 stars

Great company to use

Great company to use, very helpful and cheaper than all others.

February 8, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our service helpful and competitively priced. It's always our aim to provide the best experience for our customers.

If you need any further assistance or have any questions, please don't hesitate to reach out.

Kind regards,

Michelle @ Scenic

Rated 4 out of 5 stars

The agent on the line was very helpful…

The agent on the line was very helpful with all my questions, also very friendly did not make one feel that getting your business was the most important thing.

February 8, 2026
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Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback.

I’m delighted to hear that the agent was helpful and made you feel valued beyond just doing business. We strive to provide friendly and supportive service, and your comments truly mean a lot to us.

If you have any other questions or need further assistance with your Scenic brand needs, please don’t hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Spoke clear

Spoke clear

February 13, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your review. We appreciate you reaching out to us regarding your experience and commenting that our team spoke clearly.

If there is anything you need in the future, please do not hesitate to contact us.

Kind regards,

Michelle @ Scenic

Rated 4 out of 5 stars

easy to use ,competitively priced

easy to use ,competitively priced

February 10, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback!

We're delighted to hear that you found our service easy to use and competitively priced. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Easy website to follow and a brilliant…

Easy website to follow and a brilliant price

February 10, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear that you found our website easy to navigate and our pricing brilliant. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Quick and easy to get a quote and…

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if this system is anything to go by, I would expect that service will be high. Good first impressions.

February 2, 2026
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Reply from Scenicinsurance

Thank you so much for your positive feedback!

I'm delighted to hear that you found the quote process quick and easy, and that our documentation was straightforward and accessible. We pride ourselves on providing solid service, and your kind words are very encouraging.

If you ever need any assistance or have questions, please don't hesitate to reach out. We're here to help every step of the way.

Wishing you all the best with your Scenic policy!

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding the ease of renewal. We’re glad to hear that the process was straightforward.

If you have any further questions or need assistance, please feel free to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Phone answered quickly polite person

Phone answered quickly polite person

January 28, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback. We're delighted to hear that your call was answered quickly and that you found our team polite and helpful. If there is anything else we can assist you with regarding your policy or any other queries, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Face to face

I don't like online searching, I'd rather talk to someone and ask all the questions I need answering.

January 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for letting us know your preference. I completely understand that speaking directly to someone can make things much easier when you have questions.

Please feel free to reach out our team who will be happy to assist.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Great to deal with and competitive

Great to deal with and competitive

January 28, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind words. We’re delighted to hear you found us great to deal with and competitive. If you need any further assistance with your Scenic insurance or have any questions, please don’t hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 4 out of 5 stars

Had to call after purchase as their…

Had to call after purchase as their were anomalies in paperwork, promised a call back still waiting

January 27, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for reaching out and bringing this to our attention. I sincerely apologise for the delay in our callback regarding the anomalies in your paperwork. We understand how important this is and are committed to resolving the issue as quickly as possible.

I have flagged your case with our team and will ensure someone contacts you promptly to clarify and address any concerns.

Kind regards,

Chris @ Scenic

Rated 4 out of 5 stars

Someone friendly to talk to,gives good…

Someone friendly to talk to,gives good explanation of what you are getting,and makes you feel secure with the insurance you are supplying,many thanks.

January 22, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our service friendly and helpful, and that you feel secure with the insurance we've provided. Your satisfaction is very important to us.

If you ever have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

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