Scenicinsurance Reviews 

1,292
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and supportive staff members for providing clear guidance, making interactions pleasant, and ensuring the entire process feels effortless. People consistently mention the highly competitive prices and excellent value for money, noting that policies are easy to set up online or over the telephone. Some reviewers were not happy with unexpected price increases or sudden cost adjustments experienced during policy renewals or modifications. A few people also mentioned occasional difficulties getting through on the phone or dealing with automated answering systems before speaking with an agent.

What people talk about most

Price

People report positive experiences with price, often noting that quotes are extremely competitive and... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

User experience

Consumers find user experience to be very satisfying, noting that the online application and website are... See more

Service

Reviewers mention positive feedback about service, highlighting fast, efficient, and thorough support from... See more

Customer service

Users describe positive interactions with customer service, highlighting very helpful, informative, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having contacted Scenic by telephone I was most pleased with the very helpful staff member who answered my query. I was not pressurised into obtaining a quote for my Motorhome and was advised that I... See more

Company replied

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

The lady we spoke to was absolutely brilliant, I wish I'd taken down her name, she made the whole process so easy and she got us a brilliant deal. I would definitely recommend this company as I will b... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4-star
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1-star

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4.7

All reviews

(1,292)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Someone friendly to talk to,gives good…

Someone friendly to talk to,gives good explanation of what you are getting,and makes you feel secure with the insurance you are supplying,many thanks.

January 22, 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our service friendly and helpful, and that you feel secure with the insurance we've provided. Your satisfaction is very important to us.

If you ever have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

I spoke to at scenic… I cannot remember the person I spoke to his name sadly

The person I spoke to at scenic insurance was informative and very helpful. I left my previous insurer because I was unhappy that they charged me £30 to change my address. However the person at scenic insurance said they must tell me that they also have a charge for change of address Which I am happy to do as I am already formed

January 29, 2026
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Reply from Scenicinsurance

Thank you for your feedback regarding your recent experience with us. I’m glad to hear that the person you spoke to was informative and helpful. It’s great that they were transparent about our change of address charge, which helps in making an informed decision.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

I recently bought campervan insurance…

I recently bought campervan insurance from Scenic. Onviously insurance is a product that you dont actually want to use but the buying experience was excellent. The cover also appears excellent with more personal posessions cover than most other camper policies.

January 27, 2026
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Reply from Scenicinsurance

Thank you for taking the time to share your positive experience with Scenic campervan insurance.

We're delighted to hear that the buying process was smooth and that you found the coverage, especially the personal possessions protection, to be comprehensive.

We strive to ensure our customers feel confident and well-covered, even though, as you mentioned, insurance is something you hope not to need. If you have any questions or need assistance with your policy in the future, please don't hesitate to reach out.

Thank you again for your kind feedback.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Very fast and competitive

Very fast and competitive

January 27, 2026
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Reply from Scenicinsurance

Thank you for your kind words and positive feedback. We're delighted to hear that you found our service fast and competitive. At Scenic, we strive to provide the best experience for our customers, and your satisfaction is our greatest reward.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish, great value and easy online form, especially for someone who isn't Internet savvy.

January 22, 2026
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Reply from Scenicinsurance

Thank you for your kind feedback. We're delighted to hear that you found the process easy and the online form user-friendly, even if you're not very internet savvy. At Scenic, we always strive to make things as straightforward as possible for our customers.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Michelle @ Scenic Insurance

Rated 5 out of 5 stars

Ease of telephone contact.

Ease of telephone contact.
Polite and helpful staff....patient too.
Competetive rates.
Documents arrived as promised.

January 14, 2026
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Reply from Scenicinsurance

Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you found our telephone contact easy, our staff polite and helpful, and that you received your documents as promised. Your feedback about our competitive rates is also greatly appreciated.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. Asked loads of questions to get my cover right to suit me. The price was very competitive and I was pleased to be able to go ahead.

January 13, 2026
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Reply from Scenicinsurance

Thank you so much for your kind words and positive feedback!

We're delighted to hear that you found the process quick and efficient, and that the cover suits your needs. Providing competitive prices and excellent service is very important to us, and we're pleased you felt confident to proceed.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Hayley @Scenic Insurance

Rated 5 out of 5 stars

They were very helpful as I got my…

They were very helpful as I got my dates wrong so they had to undo everything and redo

January 15, 2026
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Reply from Scenicinsurance

Thank you for your kind words.

I’m glad we could assist you in correcting your dates and getting everything sorted for you.

If you need any further help or have any questions, please don’t hesitate to reach out.

Kind regards,

Hayley @Scenic Insurance

Rated 5 out of 5 stars

Used Scenic for several years

Used Scenic for several years. Easy communication and good fair price. Not had to claim, and hopefully never will, but I have confidence.

January 14, 2026
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Reply from Scenicinsurance

Thank you so much for your kind words and for being a valued Scenic customer over the years. We're delighted to hear that you find our communication easy and our pricing fair. It’s always our goal to provide you with service you can trust and rely on.

While we hope you never need to make a claim, please rest assured that we’ll be here to support you whenever you do. If there’s anything you need or any questions you have, don’t hesitate to reach out.

Thanks again for your continued confidence in us.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Straightforward renewal process

Straightforward renewal process. Competitive price. Very prompt and helpful claim process.

January 9, 2026
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Reply from Scenicinsurance

Thank you for taking the time to share your positive experience with Scenic. We're delighted to hear that you found the renewal process straightforward, our pricing competitive, and the claims process prompt and helpful.

Your feedback is very valuable to us and motivates our team to continue providing excellent service.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars
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Reply from Scenicinsurance

Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our price good and our service excellent. At Scenic, we always strive to provide the best experience for our customers.

If you need any further assistance with your insurance or have any questions, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Excellent!!

January 9, 2026
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Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. If there's anything else you need or any questions you have, please don't hesitate to reach out.

Kind regards,

Chris @ Scenic Insurance

Rated 5 out of 5 stars

Hassel free

December 24, 2025
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Reply from Scenicinsurance


Hi Mrs. Harvey,

Thanks so much for your feedback on Trustpilot. We're really happy to hear that your experience with Scenic was hassle-free. Making things easy for our customers is what we aim for!

If you ever need any help or have questions, just give us a shout

Kind regards

Philippa @ Scenic Insurance

Rated 5 out of 5 stars

The lady on the phone was helpful

The lady on the phone was helpful, informative and thorough in dealing with my quote.

December 31, 2025
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Reply from Scenicinsurance

Hi Graham,

Thanks so much for your feedback! I’m really glad to hear that the lady who helped you was informative and thorough with your quote. We always try to make things as easy as possible for you.

If you need anything else or have any questions about your Scenic insurance, just let me know.

Kind regards

Philippa @ Scenic Insurance

Rated 5 out of 5 stars

Clear simple process

Clear simple process, easy to use.

December 24, 2025
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Reply from Scenicinsurance

Thank you for your positive feedback! We're delighted to hear that you found the process clear and easy to use. If you need any further assistance with your Scenic insurance, please don't hesitate to reach out.

Kind regards,

Nicola @ Scenic Insurance

Rated 5 out of 5 stars

The lady who helped us was called Hanna…

The lady who helped us was called Hanna , she was super helpful, professional and looked after us with care and understanding.
We were very pleased with the insurance we bought

December 24, 2025
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Reply from Scenicinsurance

Thank you so much for your kind words and for taking the time to share your experience.

I'm delighted to hear that Hanna provided you with such helpful and professional service, and that you felt well cared for throughout the process. We're thrilled that you are happy with the insurance you purchased with us.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

After being let down by LV insurance…

After being let down by LV insurance who after years of business have now stopped insuring Motorhomes,
Scenic made the switch to them very easy great service great value.

December 23, 2025
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Reply from Scenicinsurance

Thank you so much for your kind feedback.

We're delighted to hear that the switch to Scenic was smooth and that you’re pleased with our service and value. It's our goal to make the insurance experience as easy and positive as possible for our customers.

If you ever need any assistance or have questions in the future, please don’t hesitate to reach out.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind feedback! We're delighted to hear that you found us easy to talk to and that you were happy with our pricing.

If you need any further assistance or have any questions about your insurance, please don't hesitate to reach out.

Kind regards,

Kristy-Ann @ Scenic Insurance

Rated 4 out of 5 stars

Easy to understand site with clear…

Easy to understand site with clear instructions

December 13, 2025
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Reply from Scenicinsurance

Thank you very much for your kind feedback! We're delighted to hear that you found our site easy to understand with clear instructions. At Swinton, we strive to make the experience as straightforward and helpful as possible for our customers.

If you have any further questions or need assistance with your Scenic policy, please don't hesitate to reach out.

Kind regards,

Nicola @ Scenic Insurance

Rated 5 out of 5 stars

Staff were knowledgeable and helpful

Staff were knowledgeable and helpful

December 4, 2025
Scenicinsurance logo

Reply from Scenicinsurance

Thank you very much for your kind feedback regarding our staff. We're delighted to hear that you found them knowledgeable and helpful. We strive to provide the best service to our valued customers.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Samantha @ Scenic

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