I have been a subscriber for sometime now. It is truly wonderful! It is always a delight to receive the candles and so well packed and delivered. I was so worried that Lauren was giving up business...... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thoroughly recommend Scent By Mail - I used it for a birthday present for a dear friend. Ordered from my home delivered to hers. Absolutely perfect - professional service with friendly courteous organ... See more
Company replied
This is a wonderful company in which i purchased my scent by mail gift box. I was drawn to the fact that a variation of candles are sent direct - beautifully packaged which make them perfect gift id... See more
A lovely little treat to receive these each month. I ordered my first box recently at the beginning of October, and received a welcome box containing a wax burner and candle holder as well which I was... See more
Company details
Information provided by various external sources
Scent By Mail - The ultimate scented candle and home fragrance subscription box. Scent by Mail is a unique subscription service delivering carefully selected scented candles and home fragrances from the world's top 40 home fragrance brands right to your door! Subscribe for yourself, give as a gift or buy a one off box!
Contact info
United Kingdom
- hello@scentbymail.co.uk
- www.scentbymail.co.uk
4.6
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When my box arrived it was lovely…
When my box arrived it was lovely packaged and what was inside was absolutely fabulous, have so many favorites now, can’t wait for my next box 😁👍
June 9, 2018
Unprompted review
Love the surprises every month
June 8, 2018
Unprompted review
Fab fragrances
Fab fragrances, good selection every month and very good value for money
June 8, 2018
Unprompted review
No reservations
No reservations, I would recommend this company to anyone :)
June 8, 2018
Unprompted review
I love this so much
I love this so much. I bought a couple before and Now I have subscribed. Great selection of scents and a good selection of different types. Cannot recommend this company enough. Well done and be proud of what you have created.
June 7, 2018
Unprompted review
Scentbymail
I love my scentbymail box every month i look forward to my surprise and I'm never disappointed with it. If you're a candle lover buy this!!! 💟💌👍
June 7, 2018
Unprompted review
I love this box
I love this box, a proper mix of candles,in a tin, votive, melts,scented sachets, one of my fav subscription boxes,
June 7, 2018
Unprompted review
Lovely sets,keeps me in the good books…
Lovely sets,keeps me in the good books with the wife who is a very happy bunny.
June 7, 2018
Unprompted review
Loved my candles
June 6, 2018
Unprompted review
Really happy with my purchase…
Really happy with my purchase everything from the welcome card to how my products were carefully wrapped. Box was beautiful too. Can see this company becoming a huge success. Well done guys.
June 2, 2018
Unprompted review
Lovely surprise every month
Lovely surprise every month - great value and something you can look forward to receiving.
June 2, 2018
Unprompted review
Loved the things i had in my secentmail…
Loved the things i had in my secentmail we really loved the granules that go in my burner really really affective. Cant wait to see whats in my next box .
June 1, 2018
Unprompted review
lovely surprises
I love when this box arrives! The package is always very pretty,and there's the thrill of opening the box to see and smell what's inside,even the little "Hello " message makes me feel special.I always love everything in the box and have never been disappointed.Fabulous
May 31, 2018
Unprompted review
I love the choice you put
May 31, 2018
Unprompted review
Lovely presentation box
Lovely presentation box, scents arrived when they said they would and they are all gorgeous!
May 31, 2018
Unprompted review
Lovely selection of candles
Lovely selection of candles, some I have never heard of before. Beautifully packaged too.
May 31, 2018
Unprompted review
An absolutely beautiful box of gorgeousness
An absolutely beautiful box of gorgeous smelling products ...The first time I opened my first box WOW!! The smell was incredible . Definitely recommend, you won't be disappointed xox
May 31, 2018
Unprompted review
Treat someone special .makes a change from flowers
This just makes such a lovely present .
May 31, 2018
Unprompted review
Great selection of candles
Great selection of candles. Will get me to try ones i normally wouldnt buy.
May 31, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.