I have been a subscriber for sometime now. It is truly wonderful! It is always a delight to receive the candles and so well packed and delivered. I was so worried that Lauren was giving up business...... See more
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Thoroughly recommend Scent By Mail - I used it for a birthday present for a dear friend. Ordered from my home delivered to hers. Absolutely perfect - professional service with friendly courteous organ... See more
Company replied
This is a wonderful company in which i purchased my scent by mail gift box. I was drawn to the fact that a variation of candles are sent direct - beautifully packaged which make them perfect gift id... See more
A lovely little treat to receive these each month. I ordered my first box recently at the beginning of October, and received a welcome box containing a wax burner and candle holder as well which I was... See more
Company details
Information provided by various external sources
Scent By Mail - The ultimate scented candle and home fragrance subscription box. Scent by Mail is a unique subscription service delivering carefully selected scented candles and home fragrances from the world's top 40 home fragrance brands right to your door! Subscribe for yourself, give as a gift or buy a one off box!
Contact info
United Kingdom
- hello@scentbymail.co.uk
- www.scentbymail.co.uk
4.6
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great Gift when you don’t want to send flowers!
Excellent house warming gift to send when I was unable to visit due to restrictions!!
Much better idea than a bouquet of flowers!!
May 31, 2021
Omg Absolutely the best candle…
Omg Absolutely the best candle subscription box I have ever tried. The variety selection is fantastic. The smells are the out of this world. Highly recommend
Cheryl Hammond
May 4, 2021
Not worth the price AVOID
Not worth the price, AT ALL, I was sent a fake look alike yankee candle, totally disappointed. AVOID I was lead to believe this was a box of branded products! Honestly your better off with Amazone or use an alternative candle subscription
April 29, 2021
Reply from scentbymail
Hi Phillip , I'm really saddened by this review. I am a small business, just me myself and I. I work very hard to accommodate every customer and would never mislead anyone. I do not sell fake candles. Village candles, the brand which you have a dislike of, are a reputable brand and one which I do include regularly, as can be seen on my previous box page. I am most saddened because although I have offered to have the box returned and a full refund you have chosen to leave me negative feedback rather than allow the issue to be rectified. I would appreciate if you would reconsider your review, which is simply unfair and untrue. Thanks Lauren
Gorgeous starter box received very…
Gorgeous starter box received very quickly - already excited to have these as a regular monthly treat!
April 20, 2021
Such a great gift to give and receive.
April 9, 2021
Fantastic Service 5 ⭐️ Business for…
Fantastic Service 5 ⭐️ Business for sure
Lauren went above and beyond to help me and in turn ensure that my Wife’s Birthday surprise arrived in time and she even kindly gift wrapped it for me at NO extra cost
I will definitely be a long term repeat customer
Johnny C
March 5, 2021
Very good service
Very good service. I love my gift to myself once a month, I get excited the week of my delivery. The candles smell lovely
March 5, 2021
Absolutely loved my first box
Absolutely loved my first box, it was as though I'd chosen it myself. I can't remember the name of one of the candles, I'm at work so I can't check, but it has a musky, heady aroma. First Kiss Of The Night by Blush is delightful, I would buy it again. And, A Calm And Quiet Place by Yankee Candles is one I've had before and I do like it.
February 26, 2021
I loved my box great selection of items
February 26, 2021
I re-subscribed the box (cancelled it…
I re-subscribed the box (cancelled it for personal reasons, nothing linked to quality of the service) and I think it's amazing that they have an option for people who used to subscribe in order to avoid getting the same products. The candles are amazing and of great quality, absolutely worth the price. I also love the boxes - I have the entire collection of your boxes guys, they're big enough for me to organize my things in them and they look nice as decoration! :)
February 22, 2021
Candle subscription
Lovely candles, arrived quickly. Really pleased with the selection, thank you!
February 19, 2021
Reply from scentbymail
Thankyou for a lovely review, delighted you enjoyed the selection ❤️ Lauren x
Thoroughly recommend Scent By Mail
Thoroughly recommend Scent By Mail - I used it for a birthday present for a dear friend. Ordered from my home delivered to hers. Absolutely perfect - professional service with friendly courteous organising behind the scenes. My friend loved her selection of candles and i am ready to order again for another someone special. You can order as a one off purchase or monthly subscription. Quite fancy a monthly one for myself 😀. Well done Scent By Mail.
February 10, 2021
Reply from scentbymail
Thankyou so much for a wonderful review 🌟 Lauren x x
This is a great monthly subscription…
This is a great monthly subscription especially at the moment something exciting to look forward to.
As I signed up just after the 14th of the month scent by mail kindly did me an extra box of candles the service has been excellent.
February 6, 2021
Reply from scentbymail
I am so happy you are enjoying your scent by mail boxes so much 😁 that's what it's all about, a little sprinkle of joy arriving on your doorstep each month. Lauren x
Excellent service and lovely candles…scent by mail
Excellent service and lovely candles great value for money
February 3, 2021
Reply from scentbymail
Thankyou for such a lovely review 🌟 I'm so glad you enjoyed your first box. Lauren x
Perfect gift!
It was a gift and my friend absolutely loved it, 10 out of 10! The packaging, the contents, the starting kit.. everything was perfect!
February 3, 2021
Reply from scentbymail
Thankyou ❤️ Lauren x
Happy Mail for wax addicts
Found this company on Instagram and being a home fragrance fanatic I thought why not give it a try. I have only received one box so far and was pleased with it’s contents. Fast delivery and well packaged.
January 27, 2021
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