scentbymail Reviews 

208
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been a subscriber for sometime now. It is truly wonderful! It is always a delight to receive the candles and so well packed and delivered. I was so worried that Lauren was giving up business...... See more

Rated 5 out of 5 stars

Thoroughly recommend Scent By Mail - I used it for a birthday present for a dear friend. Ordered from my home delivered to hers. Absolutely perfect - professional service with friendly courteous organ... See more

Company replied

Rated 5 out of 5 stars

This is a wonderful company in which i purchased my scent by mail gift box. I was drawn to the fact that a variation of candles are sent direct - beautifully packaged which make them perfect gift id... See more

Rated 5 out of 5 stars

A lovely little treat to receive these each month. I ordered my first box recently at the beginning of October, and received a welcome box containing a wax burner and candle holder as well which I was... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Scent By Mail - The ultimate scented candle and home fragrance subscription box. Scent by Mail is a unique subscription service delivering carefully selected scented candles and home fragrances from the world's top 40 home fragrance brands right to your door! Subscribe for yourself, give as a gift or buy a one off box!


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4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.6

All reviews

(208)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Divine!

The candles and wax melt scents in my first box smelt divine! I look forward to my next one!!

January 25, 2021
Rated 5 out of 5 stars

Box of Joy

Really impressed with the variety of candles. I can’t wait for my box to arrive each month. A bit of well needed joy during this grey time. Thank you Scent By Mail.

January 18, 2021
Rated 5 out of 5 stars

Love

Love, love, love. So happy with my first box. Thank you x

January 18, 2021
Rated 5 out of 5 stars

Can’t wait to receive my next box

I was so excited to receive this box and when it came it did not disappoint.
It was my first box so I also received the starter pack which contained a candle holder and a wax burner. Very useful as I didn’t have ether of these things. There were three candles all with very different scent. A pouch of scent to use in a draw / car and a wax melt. The fragrances were ones that I would not have gone for in the shops but that is the whole point of me ordering the box, I want to try scents that I would not automatically pick up. I have really enjoyed using all of them and can’t wait to receive my next box 😀

January 11, 2021
Rated 4 out of 5 stars

Took longer to arrive than thought but…

Took longer to arrive than thought but my daughter loved her present. Would recommend to others.

December 28, 2020
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Reply from scentbymail

Thankyou for your review and I'm delighted your daughter loved her first box ❤️ I am so sorry for any delays experienced over the festive period, unfortunately whilst we were still dispatching orders within 24 hours of being placed royal mail delays affected us greatly. Hopefully the delays will now have cleared though. Thanks Lauren x

Rated 5 out of 5 stars

Recived very quick

Recived very quick. Box well packaged. It was a
birthday gift so think the recipent liked it. Box did smell lovely.

December 11, 2020
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Reply from scentbymail

Thankyou for leaving a review, I'm so glad your recipient enjoyed their gift ❤️ Lauren x

Rated 5 out of 5 stars

My first introductory package arrived…

My first introductory package arrived and I wasn’t disappointed it’s full of beautiful candles and the scent filled my room as I opened it 😍 Can’t wait for my next special box of goodies !

December 1, 2020
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Reply from scentbymail

Yippee, thanks Nicola, so glad you loved your first scent by mail experience. Lauren x

Rated 5 out of 5 stars

Daughter loving her gift,great…

Daughter loving her gift,great selection of quality products.

November 17, 2020
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Reply from scentbymail

Thankyou so much for leaving a review, so delighted your daughter is enjoying her scent by mail gift 😁 Lauren x

Rated 5 out of 5 stars

Perfect

Perfect, what a wonderful surprise when I opened the box, so glad I signed myself up for the subscription.

October 30, 2020
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Reply from scentbymail

Fab, its happy mail! ❤️😊Thankyou for joining. Lauren x

Rated 5 out of 5 stars

Perfect treat

Absolutely loved my starter box, cannot wait to get the November box!
I really like how the boxes include smaller companies as well as larger known brands.
Beautiful box, would make a lovely gift!

October 26, 2020
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Reply from scentbymail

Thanks so much Beth, I'm so happy you enjoyed your first scent by mail box, such a great review ❤️🎁 Lauren x

Rated 5 out of 5 stars

Excellent

Excellent. I’m so impressed by the goods I received and am looking forward to receiving more

October 22, 2020
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Reply from scentbymail

Thanks so much Elizabeth for such a fab review 🌟❤️ Lauren x

Rated 5 out of 5 stars

Nice surprise every month

Such a great subscription box to receive every month. All kinds of candle brands are included it's a great way to discover new favourites.
One thing I would say would be to reduce the size of the cardboard box it comes in as I feel like it's a lot of waste.

October 12, 2020
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