Scent Shave & All Reviews 

252
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

My partner returned a gift she bought for me and if we could we would rate it -0 if possible. The goods were returned because they would not work in my razor. My partner was told she could not have... See more

Rated 5 out of 5 stars

Speed of service and good price. The product was a little disappointing, but not this company's fault - it's the XL TeePee dental sticks, and the outer plastic peels off really easily so they come to... See more

Rated 4 out of 5 stars

Product arrived promptly within five days after order by second class delivery. Price of product a lot cheaper than rivals. The only negative part of this order is that I never received a confirmati... See more

Rated 5 out of 5 stars

Given the vast amount of different blade combinations and types for the Gillette Fusion range, it can be very difficult to find the same blades repeatedly and ensure that you get a good deal on the... See more

Company details

  1. Health and Beauty Shop

Written by the company

Here at Scent Shave and All we seek to provide you with the outstanding service you deserve, as we offer you our wide range of products across many top categories. We are a UK Health & Beauty retailer, whose products include Perfume, Aftershave, Toothbrush Heads, Men's Razors, Women's Razors, Facial Products and many other top Beauty and Grooming Products. We offer the most comprehensive range of products, at the most competitive prices! At Scent Shave & All we pride ourselves when it comes to delivering outstanding customer service to all of our customers, whether you choose to shop online, or you’d like to place an order over the phone, our friendly team are more than happy to lend hand and help you find the perfect product to suit your requirements. Our team at The Scent Shave & All team are committed to our customers, we want to ensure that you enjoy your shopping experience with us. Whether you’re looking to treat yourself or if you’re searching for the perfect gift, we have you covered!


Contact info

3.7

Average

TrustScore 3.5 out of 5

252 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(252)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Product good

Product should be good I've had them before.
Took much longer to arrive this time than last time.
Marbe that's the fault of Royal Mail. they are not the best

May 28, 2022
Rated 4 out of 5 stars

First time I ordered direct from Scent and not disappointed at all!

First time I ordered direct from Scent Shave & All and not disappointed at all TBH, but the reason I didn't gave 5 starts is that they didn't gave a predicted arrival time when your order would arrive, if that would be the case it will be a 5 star rating. Will try to order again when I ran out as long if they can give me a competitive price on the item I'm ordering.

May 25, 2022
Rated 1 out of 5 stars

Really poor

Really poor, my order was cancelled on its supposed day of delivery

March 21, 2022
Scent Shave & All logo

Reply from Scent Shave & All

A very unfair review with a real lack of information regarding the situation…
We notified you as soon as we became aware that the ordered product would no longer be available, as we unexpectedly did not get a stock replenishment for this item, due to a manufacturing issue. You were then immediately issued with a full refund and an we sincerely apologised for the inconvenience. We understand you were disappointed not to get your order, however, we feel we dealt with this situation in the most appropriate manner possible.

Rated 5 out of 5 stars

Good service

Good ol' Excel sensor blades at a fair price and promptly delivered. What's not to like?

March 13, 2022
Rated 5 out of 5 stars

Great service.

There was a small issue which was resolved very quickly, with no fuss or bother. Will definitely use Scent Shave & All again. Can't fault them.

March 10, 2022
Rated 1 out of 5 stars

after ordering this item Selsun shampoo…not good business

after ordering this item Selsun shampoo you take my money i then get an e mail to say out of stock and i am still waiting for my refund

March 6, 2022
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Reply from Scent Shave & All

We apologise that the ordered item was out of stock, there is now a huge shortage of this item and we didn’t get a stock replenishment, as we initially expected. We feel we notified you in a timely and efficient manner and immediately processed your full refund for you. It can take several working days to see the funds re-appear in your account, however, rest assured that this will be the case, if not already.

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