My partner returned a gift she bought for me and if we could we would rate it -0 if possible. The goods were returned because they would not work in my razor. My partner was told she could not have... See more
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Product arrived promptly within five days after order by second class delivery. Price of product a lot cheaper than rivals. The only negative part of this order is that I never received a confirmati... See more
Given the vast amount of different blade combinations and types for the Gillette Fusion range, it can be very difficult to find the same blades repeatedly and ensure that you get a good deal on the... See more
Company details
Written by the company
Here at Scent Shave and All we seek to provide you with the outstanding service you deserve, as we offer you our wide range of products across many top categories. We are a UK Health & Beauty retailer, whose products include Perfume, Aftershave, Toothbrush Heads, Men's Razors, Women's Razors, Facial Products and many other top Beauty and Grooming Products. We offer the most comprehensive range of products, at the most competitive prices! At Scent Shave & All we pride ourselves when it comes to delivering outstanding customer service to all of our customers, whether you choose to shop online, or you’d like to place an order over the phone, our friendly team are more than happy to lend hand and help you find the perfect product to suit your requirements. Our team at The Scent Shave & All team are committed to our customers, we want to ensure that you enjoy your shopping experience with us. Whether you’re looking to treat yourself or if you’re searching for the perfect gift, we have you covered!
Contact info
Cross Way, PO9, Havant, United Kingdom
- 02392 352909
- themarkettraderuk@gmail.com
- www.scentshaveandall.co.uk
3.7
Average
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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It was simple
It was simple. I ordered, they dispatched in quick time accordingly. Just as it should be.
August 15, 2022
Order never arrived
Order placed and paid for over one month ago but still has not arrived. I contacted Customer Services and had no reply. No idea how or where to go to get my money back.
Further to the response below can you please confirm your email address so that I can follow this up again?
Thank you.
July 27, 2022
Reply from Scent Shave & All
Hello there. Our sincere apologies if this has been the case. We haven’t had any correspondence with you, we hope you have the correct email address in regards to getting in contact with us about any problems. Please rest assured that we want to get this resolved for you, we’ll look into it and ensure that you either get your order or a full refund ASAP. Kind regards.
Quick and easy,a good quality product…
Quick and easy,a good quality product at a fair price
July 25, 2022
exactly as advertised
best price on the net and enjoyed a repeat customer discount. Delivered as promised in 3 days foc. Will definitely use this company again
July 16, 2022
No order received and no reply to emails and phone calls
Posting on here a factual review seems to be the only hope of getting an answer.
I ordered Proshield razor blades on 30 June 2022 with delivery by 1st class royal mail. As at todays date 8 July 2022 still nothing has been received.
I contacted this company by phone at 9:12 on Wednesday 6 July 2022 requesting status of the order. Additionally at 9:21 sent an email with order number and order details requesting advice on when it will be delivered. No reply.
Rang again yesterday for update. Again nobody answered and nobody returned the call.
Having read other recent posts I can see I am not alone. If a company cannot make good its order it should communicate so and issue a refund. Otherwise this can be construed as a scam.
As it stands, I will not order again but I will chase the money owed.
July 8, 2022
Reply from Scent Shave & All
Hello there Paul. We sincerely apologise for any unexpected inconvenience caused by this situation. This is actually most unusual for us, as we always make good on orders and do issue full refunds immediately if there are ever any problem regarding stock. Having looked into your order, it seems there was some confusion regarding the status of this order, as you had attempted to place one just prior to it with the payment method of PayPal, which had failed and hadn’t been processed. It seems your second attempt to place an order, with a different payment method, did succeed, however, hadn’t show up on our system due the status of the previous one. Essentially it was flagged and had shown together as one order which hadn’t successfully processed. We take full responsibility for this and please rest assured that we will now take action to get this fully resolved for you immediately, as we are fully aware of the situation that has occurred. Our phone line and other methods of contact are usually always open for contact and we try to respond to enquiries ASAP. My genuine apologies again for the inconvenience. We do highly appreciate your business with us. My kindest regards.
Great value and very quickly delivered.
Great value and very quickly delivered.
Easy to use website and great communication.
Recommended.
Thanks.
July 4, 2022
Unprompted review
Goods not received and no response from company to email.
I ordered the razor blades on the 19th June with delivery by Royal Mail 1st class. Its now the 2nd July and still not received items but payment has been taken out of my account. I have emailed the company requesting a refund but have not had any response
Will not be buying from them again.
July 2, 2022
Reply from Scent Shave & All
Hello there Judith, we did attempt to email you back, however, the email address we had for you bounced. If this has been the case regarding your order, then we sincerely apologise for the situation. It sounds like the item may well have been lost in transit, we will clarify this and please rest assured that if this is the case, we will either get a replacement dispatched out to you right away or issue you with a full refund, whichever you’d prefer. We will get this resolved for you ASAP. All orders are usually delivered within 48 hours via Royal Mail. Kind regards.
I found the service you gave me was…
I found the service you gave me was excellent thanks
June 27, 2022
Really good service
Really good service, Cheap price and good packaging. Will definitely use again.
June 19, 2022
Competitive price and arrived on time
June 18, 2022
My item came very happy with it.
June 15, 2022
Gave me 2 faulty blades of Gillette pro…
Gave me 2 faulty blades of Gillette pro glide 5
June 12, 2022
Reply from Scent Shave & All
This is categorically untrue, perhaps you have the wrong seller? If there was any sort of problem, we did not receive any contact, clarification or information regarding this issue. We always want to ensure our buyers are fully satisfied!
Very prompt
Very prompt, cheaper than anyone else. I will be using Scent Shave & All from now on.
June 2, 2022
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