My partner returned a gift she bought for me and if we could we would rate it -0 if possible. The goods were returned because they would not work in my razor. My partner was told she could not have... See more
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See what reviewers are saying
Speed of service and good price. The product was a little disappointing, but not this company's fault - it's the XL TeePee dental sticks, and the outer plastic peels off really easily so they come to... See more
Product arrived promptly within five days after order by second class delivery. Price of product a lot cheaper than rivals. The only negative part of this order is that I never received a confirmati... See more
Given the vast amount of different blade combinations and types for the Gillette Fusion range, it can be very difficult to find the same blades repeatedly and ensure that you get a good deal on the... See more
Company details
Written by the company
Here at Scent Shave and All we seek to provide you with the outstanding service you deserve, as we offer you our wide range of products across many top categories. We are a UK Health & Beauty retailer, whose products include Perfume, Aftershave, Toothbrush Heads, Men's Razors, Women's Razors, Facial Products and many other top Beauty and Grooming Products. We offer the most comprehensive range of products, at the most competitive prices! At Scent Shave & All we pride ourselves when it comes to delivering outstanding customer service to all of our customers, whether you choose to shop online, or you’d like to place an order over the phone, our friendly team are more than happy to lend hand and help you find the perfect product to suit your requirements. Our team at The Scent Shave & All team are committed to our customers, we want to ensure that you enjoy your shopping experience with us. Whether you’re looking to treat yourself or if you’re searching for the perfect gift, we have you covered!
Contact info
Cross Way, PO9, Havant, United Kingdom
- 02392 352909
- themarkettraderuk@gmail.com
- www.scentshaveandall.co.uk
3.7
Average
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service.
Ordered some razor blades at lunch time on the wed 1st march,they were with me in under 24 hrs on the 2nd. That’s what I call proper customer service will deffo use again and recommend.
March 2, 2023
Unprompted review
Price and quality.
February 21, 2023
Unprompted review
Good product and quick service
January 23, 2023
Reply from Scent Shave & All
Thank you for this kind review, we highly appreciate your business with us!
Poor communication still waiting for my order
Poor communication, still waiting over a week for a 48 hour delivery, wouldn't use this company again
January 17, 2023
Reply from Scent Shave & All
Lee, we are really happy to see your order has now arrived. Sincere apologies once again for the unexpected delay that occurred. As explained, this was because of unprecedented delays implemented from the courier. Late orders are normally extremely unusual when ordering from us, however, we completely understand your frustration. We are glad this is now resolved for you. Kindest regards.
Hassle-free experience
This time ordering direct with Scent & Shave was hassle-free and completed within the expected time frame.
January 11, 2023
Very well priced shaver blades
Very well priced shaver blades,delivery was prompt.Would recommended this company.
January 4, 2023
Reply from Scent Shave & All
Thank you for your kind comments! We highly appreciate your review and your business with us!
Still havent recieved
December 28, 2022
Reply from Scent Shave & All
Hello there Deana, please rest assured that your order has been sent and should be with you very soon, if not already. Please understand that we have gone through some unprecedented delays recently, due to the strike action from Royal Mail. We understand your frustration and sincerely apologise. We’ll get this looked into further and we hope you’ll consider revising your review once your order arrives. Kindest regards, Kai.
Ordered product and took a lot longer…
Ordered product and took a lot longer to arrive due to the Royal Mail strikes so while happy with product I would recommend think about swapping your delivery supplier as it’s out of your control when it’s with them but within your control to change.
January 5, 2023
Reply from Scent Shave & All
Thank you for your review, We understand the frustration that occurred because of these unprecedented delays that happened recently with Royal Mail and we sincerely apologise for that, Thank you for your feedback and we will take it on board. Kindest regards.
VERY PROMPT DELIVERY OF MY ORDER
December 30, 2022
Goods not delivered
I have been emailed to write a review but the goods (razor blades) have not been delivered.
Follow up: Vendor has replied blaming Royal Mail. Weeks have passed but still no delivery. Zero attempt to resolve this. Avoid this seller. I feel scammed.
January 3, 2023
Reply from Scent Shave & All
We believe unprecedented strike action from Royal Mail (our postal provider) has caused a lot of the delays experienced recently and for this, we sincerely apologise. We are working hard to ensure all orders and fulfilled any issues are fully resolved, Thank you for your patience and understanding. Kind regards.
Avoid this company at all costs
I ordered some razor blades on 16 November and made the payment for £21.95.
The goods haven't arrived and despite emailing and ringing I have got nowhere. The phone number just says ring back without now being able to leave a message and no reply to my email.
November 16, 2022
Unprompted review
Reply from Scent Shave & All
Hello there. If this has been the case then we sincerely apologise. We use Royal Mail to dispatch most of our orders and recent strikes have caused unprecedented delays and problems. Your order obviously should arrived by now and so we can only assume it lost. We unfortunately have no record of an email from yourself, however, will look into this further. Please rest assured that we will get this resolved for you one way or another. Kind regards.
Scam Website - AVOID
I have emailed you 5 times regarding an order I never received. I also tried the phone number on your website but it just goes dead for over 3 weeks now. My order number is Order #78386
Bunch of liars and a total scam website. AVOID AT ALL COSTS. They will accept your order then ignore any contact attempts.
December 15, 2022
Reply from Scent Shave & All
Inaccurate and misleading comments.
We haven’t received any phone calls or emails from you as someone called Eddie… Can you please clarify your issue so that we can help to get it resolved for you?
We are an HONEST, GENUINE company. Our ratings and feedback across all websites that we are on backs this up.
Used before delivery excellent and…
Used before delivery excellent and goods very good quality will continue to use
December 20, 2022
Unprompted review
Very good and quick delivery good price
December 14, 2022
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