Scent Shave & All Reviews 

252
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

My partner returned a gift she bought for me and if we could we would rate it -0 if possible. The goods were returned because they would not work in my razor. My partner was told she could not have... See more

Rated 5 out of 5 stars

Speed of service and good price. The product was a little disappointing, but not this company's fault - it's the XL TeePee dental sticks, and the outer plastic peels off really easily so they come to... See more

Rated 4 out of 5 stars

Product arrived promptly within five days after order by second class delivery. Price of product a lot cheaper than rivals. The only negative part of this order is that I never received a confirmati... See more

Rated 5 out of 5 stars

Given the vast amount of different blade combinations and types for the Gillette Fusion range, it can be very difficult to find the same blades repeatedly and ensure that you get a good deal on the... See more

Company details

  1. Health and Beauty Shop

Written by the company

Here at Scent Shave and All we seek to provide you with the outstanding service you deserve, as we offer you our wide range of products across many top categories. We are a UK Health & Beauty retailer, whose products include Perfume, Aftershave, Toothbrush Heads, Men's Razors, Women's Razors, Facial Products and many other top Beauty and Grooming Products. We offer the most comprehensive range of products, at the most competitive prices! At Scent Shave & All we pride ourselves when it comes to delivering outstanding customer service to all of our customers, whether you choose to shop online, or you’d like to place an order over the phone, our friendly team are more than happy to lend hand and help you find the perfect product to suit your requirements. Our team at The Scent Shave & All team are committed to our customers, we want to ensure that you enjoy your shopping experience with us. Whether you’re looking to treat yourself or if you’re searching for the perfect gift, we have you covered!


Contact info

3.7

Average

TrustScore 3.5 out of 5

252 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(252)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Eventual response

After I posted a negative review they have finally responded and I recieved a full refund.

December 3, 2022
Unprompted review
Scent Shave & All logo

Reply from Scent Shave & All

We are glad we could fully resolve your issue for you. Your review was the first we had seen in regards to the problem and then we swiftly took action to ensure a resolution was reached once we had become aware. Kind regards.

Rated 1 out of 5 stars

Despite postal strikes

Despite postal strikes, still not received

December 2, 2022
Scent Shave & All logo

Reply from Scent Shave & All

Hello there and thank you for your purchase. Your order was dispatched out to you on time and should have been with you by now. There are, however, currently unprecedented delays with Royal Mail and as a result it is causing a lot of unexpected delays with deliveries. We do sincerely apologise for any inconvenience caused. Please rest assured that we will get this resolved for you ASAP. Kind regards.

Rated 1 out of 5 stars

not yet recieved my order although…

not yet recieved my order although asked where it is

November 30, 2022
Scent Shave & All logo

Reply from Scent Shave & All

We are really sorry, however, unprecedented delays with Royal Mail are the reason for this situation. This is generic across the board and your item should be with you very soon, if not already.

Rated 1 out of 5 stars

Not what I ordered Received the blades

Received the blades, not what I ordered at least I don’t think so, the goods received were 2 packs of blades with no marking on the packaging just bubble wrap these could be seconds or an inferior blade, the blades ordered were advertised in a Gillett brand package and as these are a gift for someone this is what I expected. Previous orders were packed properly Have sent 2 emails to Scentshave to date no reply would not use again. To return good I have to pay postage which is not right.

November 17, 2022
Unprompted review
Scent Shave & All logo

Reply from Scent Shave & All

Hello there. Sincere apologies if you received something different to what you expected, we can arrange for a return to be paid for by us. Kindest regards.

Rated 5 out of 5 stars

Nice team :)

Product is yet to come due to the Royal Mail being overwhelmed. Staff are quick on their toes to assist customers. Good customer service? That's a green flag from me. Thank you!

November 30, 2022

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