Liz from SGC, was polite, friendly, and knew her job very well. She was very good at explaining things and also patient, with much more time spent on detail than we expected, to ensure our new phone... See more
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Review summary
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Had issues accessing Networks/Non Microsoft Apps following an upgrade on computer. Same day response on a ticket and contacted shortly after initial request. All done and complete within 10-15 mins... See more
Liz was excellent from start to finish. She clearly explained everything and carried out the work efficiently and professionally. She installed new network ports and a communications cabinet in ou... See more
Definately the knowledge and friendliness of the Engineers. Nothing is ever to much trouble for them to sort and they are always calm which makes me feel so much better. Especially David Britten, he... See more
Company details
Written by the company
Our company has been bringing people and technology together to facilitate and improve the way that we communicate for over 60 years. The changes have been both subtle and extraordinary, but they always come back to reducing the delay in sending and receiving vital messages. We have continually evolved better applications for these communications to be handled and made sense of, leading to new and exciting ways of communicating and collaborating.
Contact info
United Kingdom
- www.scg-sw.co.uk
4.9
Excellent
392 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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He called me back when I asked him to.
He called me back when I asked him to.
He told me what to do in order to rectify my problem.
He was very helpful, friendly and polite.
June 20, 2025
Brilliant service
2868997 Brilliant service ! Luke fixed the problem very quickly and followed up by giving some trouble shooting advice for future issues
June 20, 2025
Excellent service from Andy
June 18, 2025
Great company easy to work with the…
Great company easy to work with the work done by Sam was excellent and all on time Left the site tidy and all the work was what we asked for with attention to detail all cables nicely hidden away .
May 20, 2025
I needed help as I lost my password and…
I needed help as I lost my password and did not have any idea how to recover it.1 phone call and it was sorted. Very friendly and professional people .reference No 2862545
June 16, 2025
Always really helpful thank you!
June 5, 2025
Gareth was really helpful going through…
Gareth was really helpful going through all the settings, options and making sure that i was ready to use the system. Ref 2858076
June 11, 2025
Excellent customer service!
Gareth was a great help today and was very quick to respond and resolve my query! Excellent customer service. :)
Ref: 2856954
June 9, 2025
I called SCG this morning because my…
I called SCG this morning because my internet went off. I’m pleased to say that within 2 hours the problem was fixed. Matthew called me from SCG and assured me that the service was back and apologised for the outage. I was impressed with the speed that my problem was dealt with and the efficiency/politeness that Matthew showed.
May 23, 2025
Excellent service
The support I received was given in a very patient, friendly and efficient way. My problem was resolved quickly and effectively and the person I spoke to was very professional and friendly
May 23, 2025
Excellent customer service
Ref 2839273 Gareth provided excellent customer support and service. He was polite, professional and friendly and sorted the issue out for me straight away, with the assurance of ongoing support.
May 20, 2025
Really good service
Gareth was really helpful. Excellent response time and a quick diagnosis and solution
May 20, 2025
Ref 283659
Ref 283659 - Gareth was brilliant, quick to respond to my request and got everything up and running in 5 minutes.
May 20, 2025
Problem was resolved in a timely manner
May 19, 2025
5 star efficiency
SCG were prompt to solve our phone issues and Gareth was polite and helpful.
May 13, 2025
Thank you for a quick response
May 6, 2025
Always a great service
Always a great service, friendly staff and quick to return calls/e-mails to help resolve any issues
May 1, 2025
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