Scottish Power has, on occasions, acquired a bad reputation. I have been with them for a few years now, and, to be totally honest, they 'ain't done bad' at all. If you really do have an emergency or s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always been treated with respect and courtesy on the phone lines when I had cause to call. I am a vulnerable person with severe health issues, and having someone take the time to let me explain... See more
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I'm new to SP and awaiting my first quarterly bill. The change from my previous supplier was trouble free. I had an email requesting I send a meter reading - odd, I thought as they take readings on l... See more
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Although I think it’s great that we can save money on using at certain times. However don’t understand how the times chart works, it is not explained very well. I use my washing machine at the weekend... See more
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Company details
Written by the company
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. The ScottishPower Group only produces 100% green electricity - our focus is on wind energy, smart grids and driving the change to a cleaner, electric future and we’re investing millions of pounds every working day to make this happen. We’re committed to speeding up the transition to cleaner electric transport, improving air quality and over time, driving down bills. To deliver a better future, quicker for everyone
ScottishPower
Written by the company
Contact info
320 St Vincent St, G2 5AD, Glasgow, United Kingdom
- www.scottishpower.co.uk
4.4
Excellent
192K reviews
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Scottish Power Meter installation
The instillation only took about an hour for both gas and electricity smart meter’s. The Engineer was very efficient explained everything clearly and left a booklet explaining everything.
June 24, 2026
Power saver times are very welcome
Power saver times are very welcome. Have had no issues with supply. Still a costly expenditure.
June 24, 2026
Excellent help.
The person I spoke to had an excellent telephone manner - was very well informed - and easily resolved the slight concern I had.
Many thanks for your help.
June 29, 2026
Always helpful and competitive.
June 26, 2026
Hi it was quite helpful and thank you for your
Hi, the first lady just spoke. It was not very helpful and the second gentleman I forget his name, but it was more helpful.
May 31, 2026
The customer care person ( Abby) was…
The customer care person ( Abby) was very helpful and informative. She ensured my concern was dealt with positively and I was pleased with the outcome.
June 29, 2026
Very good service and very helpful but…
Very good service and very helpful but for fitting a smart meter and not supplying a monitor for me to see useage and after ringing six times and promises of a monitor never materialized thats the down side
June 29, 2026
Unprompted review
Easy to use.only takes a minute to enter meter readings, which helps me keep in touch with my gas and electric monthly bills
Easy to use.only takes a minute to enter meter readings. Helps me keep in touch with my gas and electric monthly bills
June 29, 2026
I phoned to ask for information the…
I phoned to ask for information the amount of credit on my meter. I was given the information needed. They also asked if I required any extra assistance regarding any disability, there were none. They also asked if I required any other help and there were none. They respectful and helpful.
June 29, 2026
Boiler maintenance help
Very quick response once I was through to a person.
Would probably be more helpful if the Boiler Maintenance dept had and email address not just a phone no.
June 29, 2026
Service is good
Service is good, only issue is when topping up gas it doesn’t always do it automatically and have to input voucher code. This is a bit frustrating as I do not have very good eye sight
June 29, 2026
Excellent and helpful service and good…
Excellent and helpful service and good advice given to us changing our tariff. We'll done.
June 26, 2026
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