Scout Adventures Reviews 

291
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and welcoming, making interactions pleasant and supportive. Many people appreciated the excellent service and well-organized activities, which were often described as engaging and enjoyable. Reviewers frequently highlighted the great sites and facilities, including newly improved areas and comfortable accommodation, contributing to a fantastic overall experience. However, some customers also noted issues with cleanliness and maintenance in certain facilities, such as dirty accommodation blocks, unkempt toilets, and broken fixtures. A few other people also felt that the online and automated systems were problematic, leading to administrative difficulties and communication challenges.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with many praising them as amazing, excellent, and... See more

Website

People report positive experiences with the website, often praising the site itself, its activities, and the... See more

Service

Customers consistently note positive experiences with service, highlighting the incredible support from staff... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the cleanliness and comfort of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff were all helpful, friendly and welcoming. The location was well kept, plenty of space for the scouts to run around, but pitches were well located to give privacy from other groups. Scout... See more

Rated 5 out of 5 stars

Upon arrival, it was clear that the accommodation block hadn't been thoroughly cleaned, as many of the bedrooms were still dirty. The condition of the toilets and bathrooms left much to be desired, as... See more

Rated 5 out of 5 stars

From the very first phone call to enquire about site hire, communication from Oli was great. He was very friendly and helpful. The support continued throughout our visit at Gilwell Park and ou... See more

Rated 5 out of 5 stars

Excellent experience at Broadstone Warren. Organising the trip was made much easier due to flexibilty and options offered which made payments from parents so easy. Staff were so helpful in booking p... See more


Company details

  1. Outdoor Activity Organiser
  2. Campground

Written by the company

Scout Adventures exists to provide safe spaces for young people to take part in adventures which challenge and inspire them. At the heart of what we do is the Scout method - with experiences built around team work, spending time outdoors, camping, leadership and taking responsibility for yourself, each other and the environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(291)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful day out! Very happy Brownies!

The instructors were brilliant as usual. They were enthusiastic & friendly with the young children - entertaining them while maintaining all safety aspects. The Brownies loved all the chosen activities, the highlight as always was the 3G swing! Everyone was accommodating & helpful

June 8, 2025
Rated 5 out of 5 stars

Nights Away Weekender

A very well organised event. A good selection of training opportunities (a mix of hands on & classroom based)

Was a great opportunity to learn more, understand the changes & ask lots of questions in a relaxed friendly setting

I learned so much more - highly recommend

Thank you all for organising

May 20, 2025
Rated 4 out of 5 stars

Cub/Scout Summer Camp 2025

Lovely staff, beautiful location, would have liked more goes on activities for time allocation, as young people get bored if they only go on a zip wire once in a 90 min session. Tented village needs to ensure tent zips in working order and that the kitchen facility has a sink.

May 20, 2025
Rated 4 out of 5 stars

A great residential facility

We had a great time with our King's Trust Team. Staff very welcoming and friendly and the site was great to explore and well maintained equipment and resources. Lodge was basic but met all our needs. A good choice of activities on site for our residential trip. With a great food menu and plenty of choice.

May 6, 2025
Rated 5 out of 5 stars

Onsite experience was amazing

Onsite experience was amazing. Staff and activities were better than ever. Catering team provided great meals with large portions and were so helpful and friendly.

The admin and communication before the event was very poor - e-mails not replied to and those that were took several weeks to be responded too. It was very challenging to have any conversations before our arrival….if I hadn’t booked before and known how great it was on site I probably wouldn’t have bothered to come and would have found somewhere else!

May 13, 2025
Rated 5 out of 5 stars

The staff were amazingly helpful

The staff were amazingly helpful, friendly and knowledgable. The experience for our Year 4's was wonderful - they were safe and secure on site and able to flourish and build resilience and confidence through the balanced range of outdoor activities.

May 9, 2025
Rated 5 out of 5 stars

Outstanding visit

Outstanding visit. We booked the tented village. It was being renovated and we had a change in site at the last minute. But we were well looked after.
In the evening we invited all the youlbury staff for a bbq. It ended up being the best night of camp ever. The staff sang songs from their countries it turned out to be a mini Jamboree. Outstanding experience.

May 2, 2025
Rated 5 out of 5 stars

Super staff!

Fantastic facilitators who had lots of energy, a great sense of fun and were brilliant with children!

September 18, 2024
Rated 5 out of 5 stars

Great day out - fun for all family!

On Egg-venture Fun day all family had fun, we loved the location - Gilwell park is great, and fantastic activities- tried all of them, especially incredible climbing experience and zip-wire!
All volunteers on the site were so friendly and helpful, we had great experience and enjoyed a lot!
The organisation was on the highest level - we spent 5 hours, and haven't noticed!

April 21, 2025
Rated 4 out of 5 stars

We had a fantastic stay in the Broadstone Warren Lodge.We were blessed with fantastic weather…

We had a fantastic stay in the Broadstone Warren Lodge. We were blessed with fantastic weather and so were able to spend the majority of our time outside, enjoying the facilities and activities on offer. Our only criticism would be that the main hall of the lodge is very bare, so when 20+ Scouts are inside for any length of time, it gets very loud. The room could really benefit from something on the walls to absorb some of the sound.

April 5, 2025
Rated 5 out of 5 stars

Wonderful stay at Scout Adventures…

Wonderful stay at Scout Adventures Youlbury.
This was our third visit to Youlbury with cubs and beavers, for a one night residential.
We stayed in Bears Den, and the accommodation was great - modern, clean, spacious. We did four activities over the the weekend, all of which the young people really enjoyed.
The only downside was that communication, before the visit, at times was difficult, but not really a problem,

We will definitely be back!

March 31, 2025

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