Scout Adventures Reviews 

291
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the staff as helpful, friendly, and welcoming, making the overall experience very enjoyable. People also commend the excellent service, well-organized activities, and the supportive environment provided by the team. However, some customers also noted issues with the cleanliness and maintenance of certain facilities, such as dirty accommodation blocks and bathrooms needing repair. A few other people also felt that the automated online system was problematic, and some mentioned inconsistencies in activity access or communication.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Facilities

People report ambiguous experiences with facilities, with many reviewers praising the excellent facilities,... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising the site itself for... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the incredible support... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the clean and comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scarefest 2025 my scouts went to Scarefest at Gilwell Park, they had a fantastic time, the activities were great, the firework were fantastic, the staff and volunteers were very helpful, all scouts n... See more

Rated 5 out of 5 stars

The staff were all helpful, friendly and welcoming. The location was well kept, plenty of space for the scouts to run around, but pitches were well located to give privacy from other groups. Scout... See more

Rated 5 out of 5 stars

Upon arrival, it was clear that the accommodation block hadn't been thoroughly cleaned, as many of the bedrooms were still dirty. The condition of the toilets and bathrooms left much to be desired, as... See more

Rated 5 out of 5 stars

From the very first phone call to enquire about site hire, communication from Oli was great. He was very friendly and helpful. The support continued throughout our visit at Gilwell Park and ou... See more


Company details

  1. Outdoor Activity Organiser
  2. Campground

Written by the company

Scout Adventures exists to provide safe spaces for young people to take part in adventures which challenge and inspire them. At the heart of what we do is the Scout method - with experiences built around team work, spending time outdoors, camping, leadership and taking responsibility for yourself, each other and the environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(291)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you from the 4th Northampton

While our visit was brief, the staff were very friendly and incredibly helpful with our needs. The activities on offer for young people are second to none. The space available is huge and it's so easy to forget you're so close to a town.

April 29, 2024
Rated 4 out of 5 stars

School party visit

The experience once there was great- the staff were brilliant and really helpful. As the trip leader it was brilliant to have one person to go to for questions.
The booking and organising pre-visit however, was extremely stressful. It was hard to get hold of anyone and due to not having done this before, I ended up incurring a large financial loss. Maybe a face to face or even virtual meeting at the start of the process to talk things through would have helped?

May 8, 2024
Rated 5 out of 5 stars

Awesome as always

Awesome as always. We find the Leadership Team, Megan, Jessie, Jodie all brilliant and so helpful and the admin staff are exceptional too. The Duty Managers are always good and we are appreciative of everything they do.

April 29, 2024
Rated 5 out of 5 stars

Summer 2023 Great Tower Awesomeness

Summer 2023 we had a 5 day summer camp Monday to Friday at Great Tower Scout Adventure Centre in the Lake District. What a week it was!
The staff were amazing! They instructors really engaged so well with both kids and leaders. The activities that were put on were just right.
I will admit we cheated and had the catered package. I don’t regret it though. The food was amazing!
Overall our whole Troop were very happy with our experience and as a result we’re booking with Scout Adventures again this year but with a different site.

August 21, 2023
Rated 4 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, children really enjoyed a range of activities. Being able to cater for ourselves is very cost effective. Accommodation was mostly clean.
Lots of communication would be very beneficial to ensure we're clear on expectations in terms of confirming numbers moving forward.
Thank you to all staff at Gilwell for making our trip so enjoyable.

March 13, 2024
Rated 5 out of 5 stars

Lots of fun

We enjoyed all the activities and felt we had enough time on each one. We liked the flexibility with the timings to start when we were ready. We had Max with us for the day but met others throughout the day who were friendly too which was nice and we liked Max's music.

March 1, 2024
Rated 5 out of 5 stars

Ravensbourne University student film shoot

We were there to shoot a short film relating to our film degree. We found the staff to be very helpful, accomodating to our needs and the facilities were absolutely spot on. Nothing was too much trouble for Gilwell Park although we may have asked for too much at times, we understand that the site has rules and regulations that were not possible to change. All in all a great experience.

February 12, 2024

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