Greeted by Amy with a big smile she was very knowledgeable and advised to give her a nod should I need any further information. She advised that she would leave me to look around. She advised about... See more
Location
Switch locationPipps Hill Retail Park, Miles Gray Road, SS14 3AF Basildon, Essex,, GB
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See what reviewers are saying
The store is well laid out with a very good variety of sofas. We were helped by a staff member called Gary, i cannot praise him enough for being so helpful & having such a friendly manner . Nothing wa... See more
Calum was!amazing he helped so much as I have mobility issues he is 5 star assistant made the visit a pleasure thankyou Calum hope I have his name right
Great service in store, easy ordering process, kept informed when delivery will be and was easy to change delivery day. Sofa very comfortable and looks lovely
Company details
About poltronesofà - Basildon
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Pipps Hill Retail Park, Miles Gray Road, SS14 3AF, Basildon, Essex,, United Kingdom
- 01268 663180
4.6
Excellent
2K reviews
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Very helpful and informative staff
Very helpful and informative staff . Friendly and polite overall very nice experience purchasing our furniture
May 21, 2026
Very warmly welcomed by staff
Very warmly welcomed by staff, attended well to my need.
Offered water and coffee.
May 23, 2026
Service reportstaff at your store were very…
The staff at your store were very professional and helpful . They listened to my needs and found me an excellent deal. Your delivery staff were polite very efficient and did an excellent job. I would highly recommend you to anybody
May 21, 2026
Sales staff were extremely helpful in…
Sales staff were extremely helpful in store.
Delivery staff were superb. Very friendly and all round great experience
May 15, 2026
Excellent service
Excellent service, right throughout, was well worth the wait, couldn't fault the installation at all, very pleased with the people who delivered it
May 15, 2026
The delivery men were polite and also…
The delivery men were polite and also very friendly and helpful.
May 15, 2026
The staff was very helpful,no pressure…
The staff was very helpful,no pressure and not pushing.
April 21, 2026
Sofas delivered with care all good
May 1, 2026
In store experience was good and…
In store experience was good and recieved welcome bag with water and measuring tape. But delivery date is exactly 3 months later.
May 7, 2026
Great job george
May 9, 2026
Professional Sales person
Callum was so helpful and very knowledgeable. He was able to answer all of our questions without hesitation, explaining the whole process of buying our new sofas , up to the point of delivery.
A great sales person.
May 8, 2026
Punctual polite and got on with the job…
Punctual polite and got on with the job efficiently
May 8, 2026
Shannon was friendly and knowledgeable
Shannon was friendly and knowledgeable, answered all questions without hesitation confirmed everything by e-mail...very impressive.
May 3, 2026
Unprompted review
Great Atmosphere
Walking into the shop, we were only planning to browse the item we thought we’d buy eventually. But the warm, welcoming atmosphere changed everything. The tote bag and the friendly staff who guided us straight to what we were looking for made the whole experience feel effortless.
The staff member who helped us was incredibly approachable, respectful, and even shared our sense of humour, which made the visit genuinely enjoyable. The product itself looked like great quality, and thanks to the overall experience, we ended up buying it on the spot.
May 6, 2026
Staff very helpful and we are very…
Staff very helpful and we are very happy with the choice of fabrics
May 2, 2026
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