From the first meeting with salesman James who explained all about our choice of furniture and delivery times, through to delivery guys Avni and Josh, we could not have been treated better.delivery gu... See more
Location
Switch locationUnit 2 Orbital Retail Park, Voyager Drive, WS11 8XP Cannock, Staffordshire,, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Every thing set out in clear veiw, good choice of furniture and helpful staff, matt dealt with our order and explained our options very helpful
Denise at Cannock was absolutely brilliant!!! She listened, she advised, she explained- never pushy, just friendly. Nothing was too much trouble. Lots of styles and fabrics to choose from instore.
The crew did great, but the sofas not finished. Supposedly a team is going to come out and repair it, but we've heard nothing from Poltronesofa.
Company replied
Company details
About Poltronesofa - Cannock
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Unit 2 Orbital Retail Park, Voyager Drive, WS11 8XP, Cannock, Staffordshire,, United Kingdom
- 01543 437210
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anticipated delivery of reclining sofa and chair
From the first meeting with salesman James who explained all about our choice of furniture and delivery times, through to delivery guys Avni and Josh, we could not have been treated better.delivery guys informed us about delivery time slots and were bang on, polite and courteous less than 15 minutes later we were sitting on our new sofa, sofa and chair well packaged and all packaging taken away. Would definitely recommend this company.
Every thing set out in clear veiw
Every thing set out in clear veiw, good choice of furniture and helpful staff, matt dealt with our order and explained our options very helpful
Good selection of sofas
Good selection of sofas. Treated very well by sales staff with no high pressure sales. Chose our sofa at a leisurely pace. Staff had a good knowledge of the products they sell.
May use AI-assist with repliesRead more
Sofa delivered unfinished
The crew did great, but the sofas not finished. Supposedly a team is going to come out and repair it, but we've heard nothing from Poltronesofa.

Reply from Poltronesofa - Cannock
Cannock branch
We went twice to purchase items.
James Round helped us. He was fantastic, very patient.
He was very knowledgable and gave us time to choose what we wanted.
My mom was in a mobility scooter and he was very kind to her.
There was no pressure from any of the staff both times.
My husband and I purchased a sofa and chair, and James helped us choose what was best for my mobility issues.
He did the same with my mom, allowing her time to manoeuvre from her scooter to the chairs.
All the staff were friendly and they did not pressure us at all.
Fantastic service from the Cannock branch.
Great experience in store
Great experience in store was acknowledged when first walked in & told if needed any help to just ask, was left to look around at own pace which I liked but then when I did have questions the member of staff was there to answer them all
Great welcome then left to look
Great welcome then left to look, found an ex show room chair just what I wanted, delivery soon! Lovely staff and free bag! (not italian leather !)
Great staff listened to our needs and…
Great staff listened to our needs and very helpful
Excellent delivery service
Excellent delivery service, friendly and polite delivery men, could not fault them
Denise at Cannock was absolutely…
Denise at Cannock was absolutely brilliant!!! She listened, she advised, she explained- never pushy, just friendly.
Nothing was too much trouble.
Lots of styles and fabrics to choose from instore.
Very helpful staff
Very helpful staff - James cannock store. Nothing was too much trouble
Delivery service was fantastic.
Delivery service was fantastic.The delivery crew kept updated on times they were delivering They were professional,polite and took great care when bringing the sofa into the house.The sofa was large and cumbersome, but the crew navigated the hallway brilliantly without any damage.I would definitely use this delivery service again and highly recommend them. M Styler.
We love the suite whappy cuctomerse chose
We love the suite we chose. The delivery team were great....nothing too much and done a good job putting it together
I was pleased wlth the service I was…
I was pleased wlth the service I was given wasn’t pushy but there when I needed help . Told me all about the sofa and how it comes in different varieties and helpful with measurement .
Greeted by James.
I was greeted by James at the Cannock Store, who was lovely, and I told him what I was looking for.
I visited the Store three times, as I needed to take measurements to make sure the Sofa I had viewed would fit in my Lounge. On my third visit I ordered the Sofa. I didn’t like the price of Delivery, exorbitant.
Was greeted by Steven at the Cannock…
Was greeted by Steven at the Cannock store, He was extremely helpful without being pushy, he helped us make the perfect choice for our room, giving good practical advice, I would not hesitate to visit again should we need another sofa, Designs are fantastic and the way the store and labelling is arranged made the process of making decisions very easy.
Very helpful answered any questions we…
Very helpful answered any questions we asked explained everything about the sofas in a good professional manner and a thank you to James who looked after us.
Shopping
Not pushy they gave us time to look around and look at different materials of choice.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







