The crew did great, but the sofas not finished. Supposedly a team is going to come out and repair it, but we've heard nothing from Poltronesofa.

We went twice to purchase items.
James Round helped us. He was fantastic, very patient.
He was very knowledgable and gave us time to choose what we wanted.
My mom was in a mobility scooter and he was very kind to her.
There was no pressure from any of the staff both times.
My husband and I purchased a sofa and chair, and James helped us choose what was best for my mobility issues.
He did the same with my mom, allowing her time to manoeuvre from her scooter to the chairs.
All the staff were friendly and they did not pressure us at all.
Fantastic service from the Cannock branch.

Great experience in store was acknowledged when first walked in & told if needed any help to just ask, was left to look around at own pace which I liked but then when I did have questions the member of staff was there to answer them all

Great welcome then left to look, found an ex show room chair just what I wanted, delivery soon! Lovely staff and free bag! (not italian leather !)

Great staff listened to our needs and very helpful

Excellent delivery service, friendly and polite delivery men, could not fault them

Denise at Cannock was absolutely brilliant!!! She listened, she advised, she explained- never pushy, just friendly.
Nothing was too much trouble.
Lots of styles and fabrics to choose from instore.

Very helpful staff - James cannock store. Nothing was too much trouble

Delivery service was fantastic.The delivery crew kept updated on times they were delivering They were professional,polite and took great care when bringing the sofa into the house.The sofa was large and cumbersome, but the crew navigated the hallway brilliantly without any damage.I would definitely use this delivery service again and highly recommend them. M Styler.

We love the suite we chose. The delivery team were great....nothing too much and done a good job putting it together

I was pleased wlth the service I was given wasn’t pushy but there when I needed help . Told me all about the sofa and how it comes in different varieties and helpful with measurement .

I was greeted by James at the Cannock Store, who was lovely, and I told him what I was looking for.
I visited the Store three times, as I needed to take measurements to make sure the Sofa I had viewed would fit in my Lounge. On my third visit I ordered the Sofa. I didn’t like the price of Delivery, exorbitant.

Was greeted by Steven at the Cannock store, He was extremely helpful without being pushy, he helped us make the perfect choice for our room, giving good practical advice, I would not hesitate to visit again should we need another sofa, Designs are fantastic and the way the store and labelling is arranged made the process of making decisions very easy.

Lovely guys, and really efficient

Very helpful answered any questions we asked explained everything about the sofas in a good professional manner and a thank you to James who looked after us.

Not pushy they gave us time to look around and look at different materials of choice.

delivery service and helpfull staff in store

Arrived at the shop before it opened and staff welcomed us in. The lady that served us was really informative and helpful

Lovely team at the Cannock branch. We were given all the time we needed and the staff were very patient. I have to say 2 things really stand out. Firstly the store smells fantastic when you walk in, the staff seem really invested in the store and they're all smartly dressed. Secondly to be able to choose any of the fabrics or leathers on display for any piece of furniture was a real change from others where there us a limited choice for each sofa.

The delivery guys were fantastic rang me 15 mins before they got there, friendly well mannered, no damage to anything and asked me where I wanted everything, best delivery I’ve had