Chris was very helpful from start to finish, and very knowledgable. Made buying my sofa stress free. I would highly recommend ScS. All staff were amazing

Friendly, knowledgeable staff (Stuart) from start to sale of sofa. Good advice and able to compare various items.
Reminders were sent on several occasions before the delivery date. Tracking was good and able to see when expected despite time window. Delivery up to the door and sofa assembled well and in short amount of time.
Took all packaging back with them as promised.
No complaints and very good experience.

The salesman was very helpful explained everything to me and showed me around all different sofas .

Great experience with SCS from the initial purchase, Stuart the sales representative was knowledgeable and helped us with our decision, we ended buying an ex display for I believe a good deal.

Delivery was also a great experience, Dai and Scott communicated throughout the day so I was able to leave work 15 minutes before, they made sure everything was in working order before they left, a great experience all round.

BDW-073-759

Great customer service from Chris, nothing too much trouble. Wealth of knowledge and experience after looking for a sofa for months would highly recommend Chris. Great assist to your company. Will definitely recommend. 5 stars 🌟

The men where helpful when we couldn't get it in one way.

Top class service - friendly, polite and bang on the time promised.

The crew arrived promptly and 10mins minutes before they arrived they rang me.They were very helpful and hardworking and nothing was too much trouble. They were an excellent crew.

This is my 3rd set of sofas from SCS & I've always had the same salesman, which I'm glad about as he is very friendly & helpful.
I waited a little longer for this delivery, but things don't always go to plan & I'm thrilled to have my sofas now. They are gorgeous. The delivery men were great! Very professional & friendly.

Great service received when we went to choose our sofa. No heavy handed sales pitch, the assistant Chris was really helpful, friendly, and knowledgeable. He gave us all the information we needed :)

Staff very helpful

Absolutely amazing experience at the Leckwith store in Cardiff. All staff were helpful and friendly. Want to mention Stuart. He went above and beyond to help find us the perfect sofa. He spent all afternoon making sure we'd gone through all our options. Fantastic member of staff. Thank you.

We were left to wander round view the sofas but informed that assistance was available if needed.
There was never any pressure to buy, the service from the staff was great.

Ordered a sofa with a pre Christmas delivery, unfortunately there was a delay but SCS CARDIFF were awesome in arranging a loan sofa for the holiday period. I cannot commend the delivery crew Jayden and Nicky enough, thanks gents

V good salesman left us to brows then was very helpful with ordering.

Pleasant helpful chap, with purchase of our sofas.

I was able to find exactly the style sofa I was looking for at a reasonable price. The fabric choice for the particular sofa was quite limited and it was a problem not to be able to have a fabric sample to see in my own home and lighting. It seems crazy that you are not allowed to borrow a sample until you have already placed an order and it resulted in my having to change my order when I could see the samples at home. This could have been avoided and I could have made the right choice at the time or ordering if you provided fabric samples.
Chris, the salesman, was very helpful and easy to deal with. He is knowledgable and experienced and a good salesman in a non pushy way.
I reserve my final verdict until I actually receive my sofas, but the sale process was very good.

The store had a good atmosphere and a lot of choice. Chris was very helpful, giving us time and space to browse the store until we were ready to make a purchase. He was friendly, helpful and knowledgable.

The sales team were great and the management team handled the problem fantastic. Cardiff branch pontpennau have excellent customer service