Service in Carlisle branch was excellent. Thanks Graeme.

Today I bought a 3 seater sofa and armchair from ScS. I was delighted with the experience, I was left to browse the store. Made my choice and then placed the order with Jordan. He was brilliant, friendly and efficient. Ordering was easy in store and everything has been chosen exactly how I wanted it with 5 year cover.

As soon as we walked in and throughout visit staff were extremely friendly and helpful. We ordered sofas and Kayley explained process and helped with colours and explained we had 48hrs to make changes to order which we reflected on and the following day decided to change colour of sofas. When I called again super helpful and accomodating

We visited the store yesterday and was met by Vicki who welcomed us.
Her product knowledge was brilliant, she was not pushy at all which I was so happy about as I am normally put off by pushy sales people.
Vicki helped us to choose our sofa's, she gave us plenty of time and the actual sale and paperwork was so simple and uncomplicated. I was very impressed with the fact that we did not leave the store or sign a contract until our order had been checked by one of her colleagues.
Overall it was an excellent experience and would definitely recommend your store.. and Vicki... She is a credit to your team.

Jordan, at the new Carlisle branch, was very helpful without being too pushy. He was happy to answer all our questions, and help us with sizes, etc, then left us to make our decision. He made the paperwork quick and easy to complete, and, hopefully the sofa will live up to expectations, once it arrives in 12 weeks time.

Kayley at Scs was extremely helpful and knowledgeable when it came to me and my partner purchasing new sofas, very friendly and approachable, would highly recommend the customer service

Fantastic service from start to finish at our Carlisle branch. Norrie was amazing, very friendly and helpful. Made our experience very pleasant. Explained everything in detail before completing our purchase.

Kayleigh was very helpful and very pleasant would recommend her as a brilliant sales person nothing to much trouble even made us a coffee

I purchased new furniture from ScS and couldn’t be happier with the service. Steve, the sales assistant, was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and helped me choose the right options without any pressure.
His professionalism and friendly manner really stood out. Highly recommended. Thank you Steve

Steven was very helpful and patient. The store was lovely and very welcoming.

We visited the new SCS store in Carlisle today, staff were very friendly and helpful also extremely knowledgeable about the products even down to what amp the charging points are on the sofas ( no other sofa store has ever been able to give us the details on this) so I'm super impressed and have placed my order. This store is by far the best sofa store Iv ever been in. I will be recommending to all my friends and family too.

The store is amazing a staff are extremely helpful. Steven helped us find our new sofa couldn’t recommend enough

Went into the new store yesterday and loved the new sofa products. Graeme was very helpful as well as Kayley who made us feel very at home. We ended up buying a new Italian sofa and can't wait to get it delivered. Great prices. Thankyou ScS!

Steven was really good, offered us advice and showed us a few suitable designs.
Friendly and with no pressure at all from the start.

Amazing sales rep who didn't pressure us, was lovely and friendly, what a star she was.

Very friendly and helpful staff with very detailed explanation of options.
10/10 customer service