I ordered a new lounge suite in January from SCS at Cribbs Causeway, Bristol and it was delivered last week. From the ordering to the delivery everything went well. Reassuring and knowledgeable salesman who knew his craft. As the time went on SCS were in touch re the probable delivery date and final payment. This went through smoothly and the delivery date was updated and the delivery men kept in touch re the actual time of delivery and kept it. They were also professional and polite and put the suite together promptly and left me a very happy customer.

The staff were very helpful and knowledgeable, taking the time to answer all my questions without being pushy. Although I haven’t received the settle yet, my experience in store has been excellent and would happily recommend this store.

Toni was Very attentive and helpful throughout the entire process. I had an extremely positive experience choosing and buying my sofa. Their expertise and knowledge made all the difference, providing excellent recommendations not only for what suited my room perfectly, but also for the best materials and colour choices to match my style and needs. The service was professional, friendly, and genuinely focused on helping me make the right decision. I would highly recommend them to anyone looking for quality furniture and outstanding customer service.

Store experience was not that great but the delivery team was very helpful and very professional thanks

Very helpful, the salesman was not too pushy and let us look around the showroom until we found what we wanted. He was then very helpful.

Sales lady think she was called Ksen was fantastic. No pressure just information and questions answered in a relaxed atmosphere.
The whole store has a relaxed feel about it.
Not received the chair yet but wait time was clearly explained.
Would recommend this store

The delivery men were very good and helpful.

We went up to have a look for a new sofa and chair and thought we would have to take it turns as we had a 10 month old puppy with us but where welcomed with open arms with dog in tow, paul at cribbs store was brilliant, understood are needs and requirements and took us to the perfect sofa, we are a bit old school and wanted to pay cash which again wasnt a problem...i couldnt thank them enough for good old fashioned customer service, actually listening and understanding our needs. First class

The delivery team were excellent today, knowledgeable and skilled . Took great care

Great selection in store. Slight delay on the delivery date but flexible on choosing a suitable day. Delivery notifications pre & on the day couldn’t have been better.

The crew went over and above when delivering and constructing our furniture. Very professional and helpful.

Really lovely sofa beautiful colour The Man came put it in the room put it up for me lovely service

The whole experience at your Cribbs store was very good. This was due in part by the attitude and knowledge of Stuart. His patience and knowledge of the suites in store was excellent.

We were surprised the store at Cribbs had sofa beds in stock to show us as other furniture stores hadn't and Sofie was extremely helpful with information..we made a satisfied purchase.

Excellent service in store and throughout the delivery process

Amazing friendly staff .. very knowledgeable and professional
Poor internet so form and pen used !!
Got what I came in for and was very satisfied with service
Only draw back , gave to wait 8 weeks

Attention at shop was absolutely amazing.
Waiting for deliveries, still in place.

welcomed into store, salesman was not pushy let us walk around by ourselves at our own convenience, when we decided on what product we wanted he went into detail about the product and informed us of the cost, explained the insurance side of things and how delivery would work.

Beautiful just beautiful