A lovely store to visit, beautifully laid out with room to look around, try for comfort and quality. The staff were knowledgeable, friendly and gave us time to decide. All the recliners were plugged i... See more
Location
Switch locationCribbs Causeway Retail Park, Lysander Road, BS34 5UR Bristol,, GB
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See what reviewers are saying
Unfortunately a week prior to looking into ordering our sofa, you had discontinued the sofa we were after and after calling tour Bristol branch, Lowri Paige Casey was so helpful and just an actual s... See more
10/10 customer service and help specifically one member of staff Kseniia, who dealt with me and my partner over the course of 2-3 days, being super helpful and patient, continuously showing us ne... See more
Leaps & bounds infront their rivals. Staff beautiful presented in their uniforms and very helpful and knowledgeable about there products. Kseniia is a credit to the company outstanding service. Only d... See more
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Company details
About poltronesofà - Cribbs
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Cribbs Causeway Retail Park, Lysander Road, BS34 5UR, Bristol,, United Kingdom
- 0191 731 3300
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Delivery service first class
Delivery service first class. Staff in the store were extremely knowledgeable and assisted us greatly in making our choice of sofas. Delivery was made on time and we could not be happier with our purchase. Excellent company!
The staff were really lovely especially…
The staff were really lovely especially Jonny who had helped us at the store. He was very informative and knew a lot about the sofas
The salesperson was so helpful and…
The salesperson was so helpful and friendly and very knowledgeable about the product
Great welcome and service
Great welcome. Lowrie was very thorough in helping us through the options and even measuring up which made us realise we couldn’t have what we originally thought. Even offered us a coffee. We went to other shops but service was nothing like this do came back and placed order.
Was very happy with delivery which we…
Was very happy with delivery which we could track and arrived at expected time the two delivery me were very polite and friendly they put sofa exactly where we wanted it would highly recommend SCS
Very helpful and professional staff
POLTRONESOFA LOUNGE SUITE, CRIBBS CAUSEWAY , BRISTOL
I ordered a new lounge suite in January from SCS at Cribbs Causeway, Bristol and it was delivered last week. From the ordering to the delivery everything went well. Reassuring and knowledgeable salesman who knew his craft. As the time went on SCS were in touch re the probable delivery date and final payment. This went through smoothly and the delivery date was updated and the delivery men kept in touch re the actual time of delivery and kept it. They were also professional and polite and put the suite together promptly and left me a very happy customer.
The staff were very helpful and…
The staff were very helpful and knowledgeable, taking the time to answer all my questions without being pushy. Although I haven’t received the settle yet, my experience in store has been excellent and would happily recommend this store.
Toni was Very attentive and helpful…
Toni was Very attentive and helpful throughout the entire process. I had an extremely positive experience choosing and buying my sofa. Their expertise and knowledge made all the difference, providing excellent recommendations not only for what suited my room perfectly, but also for the best materials and colour choices to match my style and needs. The service was professional, friendly, and genuinely focused on helping me make the right decision. I would highly recommend them to anyone looking for quality furniture and outstanding customer service.
Store experience was not that great but…
Store experience was not that great but the delivery team was very helpful and very professional thanks
Very helpful
Very helpful, the salesman was not too pushy and let us look around the showroom until we found what we wanted. He was then very helpful.
Sales lady think she was called Ksen…
Sales lady think she was called Ksen was fantastic. No pressure just information and questions answered in a relaxed atmosphere.
The whole store has a relaxed feel about it.
Not received the chair yet but wait time was clearly explained.
Would recommend this store
Scs heaven…
We went up to have a look for a new sofa and chair and thought we would have to take it turns as we had a 10 month old puppy with us but where welcomed with open arms with dog in tow, paul at cribbs store was brilliant, understood are needs and requirements and took us to the perfect sofa, we are a bit old school and wanted to pay cash which again wasnt a problem...i couldnt thank them enough for good old fashioned customer service, actually listening and understanding our needs. First class
The delivery team were excellent today
The delivery team were excellent today, knowledgeable and skilled . Took great care
Great selection in store
Great selection in store. Slight delay on the delivery date but flexible on choosing a suitable day. Delivery notifications pre & on the day couldn’t have been better.
The crew went over and above when…
The crew went over and above when delivering and constructing our furniture. Very professional and helpful.
Really lovely sofa beautiful colour The…
Really lovely sofa beautiful colour The Man came put it in the room put it up for me lovely service
The whole experience at your Cribbs…
The whole experience at your Cribbs store was very good. This was due in part by the attitude and knowledge of Stuart. His patience and knowledge of the suites in store was excellent.
We were surprised the store at Cribbs…
We were surprised the store at Cribbs had sofa beds in stock to show us as other furniture stores hadn't and Sofie was extremely helpful with information..we made a satisfied purchase.
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