poltronesofà - Dunstable Reviews 

393
TrustScore 4.5 out of 5

4.4

White Lion Retail Park, Luton Road, LU5 4XZ Dunstable, Bedfordshire,, GB


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Rated 5 out of 5 stars

We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the... See more

Rated 5 out of 5 stars

Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat. One wrong sofa was originally delivered, but SC... See more

Rated 4 out of 5 stars

Good notification from delivery team and set up was quick and easy. Very straightforward as I was expecting no surprises.

Company replied

Rated 5 out of 5 stars

Walked into the shop had a look around at a few sofas, Nadeen then approached me asked if needed any assistance, he was very approachable, talkative, friendly, polite and professional. Able to answer... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Dunstable

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • White Lion Retail Park, Luton Road, LU5 4XZ, Dunstable, Bedfordshire,, United Kingdom

  • 01582 691460

4.4

Excellent

TrustScore 4.5 out of 5

393 reviews

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4.4

All reviews

(393)

16,376 reviews in the last 12 months

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Rated 1 out of 5 stars

Not budging on furniture exchange

Not budging on exchange

December 3, 2023
Unprompted review
poltronesofà - Dunstable logo

Reply from poltronesofà - Dunstable

Good Morning,

I hope you are well and thank you for taking the time to leave us your review.

We are very sorry to see that you have rated us as 1* on this occasion.

Should you require any help then please send us a screenshot of your review and your order number or address and postcode to socialmedia@scs.co.uk.

Kind Regards,
Lynsey - ScS Social Media Team

Rated 5 out of 5 stars

Dunstable SCS was great.

Abz was great. The staff were extremely welcoming. Gave me time to look around and gave me all the information I needed to decide my purchase. Delivery crew were also excellent. I received a first class service today.

December 1, 2023
Rated 5 out of 5 stars

Delivery of sofas

Stewart and Reece have just delivered my new sofas and they were absolutely amazing. So polite and friendly, double checking I was happy with where they had put them. Kept me informed of where they were and what time they would get to me and arrived exactly when they said they would. So very happy. Thank you both xx

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Dunstable SCS store

Abz was fantastic. Knowledgeable, friendly and really took time to understand what I needed. A big thank you to him

November 20, 2023
Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Mudassar in the outlet was most helpful and knew the answers to all my questions. Communication from order to delivery was good. Delivered by Simon & Alex who were very pleasant. They unpacked and assembled the sofa very quicky and took all the rubbish with them.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Good helpful advice

Hasan and his colleague were very helpful in discussing our choice of furniture and the available options. Both very friendly guys, thanks a lot.

October 16, 2023
Rated 5 out of 5 stars

Excellent sofa delivery

The delivery men Stewart and Reece were amazing. Set sofas up perfectly. Put feet covers on. Took all the rubbish away.
Reported that incorrect fittings were on the bottom of one of the sofas for us.
Both friendly.

October 26, 2023
Unprompted review

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