I’m a very awkward decision maker and the staff were very accommodating and patient giving me time and allowing me to take samples all over the store to see them in different lights , which was most helpful

I would definitely buy again can’t fault them and the quality of the sofa I was impressed with the delivery they did work very hard and organised Simon and Simon . It was 4 months to wait for the delivery but it was worth it.

Very quick and efficient.polite and conscientious team of fitters very please with the service thankyou

The delivery guys were great, I can’t fault them in any way, very professional and built the furniture also took all the packaging away too. Absolutely superb and done so quickly, Amazing.

Quick efficient delivery and construction. Friendly and knowledgeable.

Simon and Simon very professional and friendly no complaints

Evie took the time with us to make sure we got exactly what we wanted, sofa and 2 matching chairs.
very happy with the level of service 😁

It was easy the store had a wide range of sofas. Staff very helpfull
Sofa was well made. And the delivery was on time and the delivery men very efficent.. Excellent

Excellent customer service and a quality product

Very helpful staff,answered all the questions we asked.

Seen immediately, nice welcome and tour of the sofas we were interested in. Salesman had good knowledge and explained all our options until we found the sofas we liked.

Very good and helpful

Great customer service nothing too much trouble.

Customer service was excellent by Hamza and his colleagues. We are very pleased with overall experience and details of the product given to us.

Great Customer service from Nick. Made it all very easy and was a delight to deal with.
Would have given higher scores but the company couldn’t price match their January prices in their Easter Sale. Sofa due in 14 weeks.

purchased a corner sofa and chairs the staff were very helpful and friendly not pushy unlike other department store.
Was very helpful could not do enough for us. The sales staff were very experienced and new there products.
It was a pleasure to shop there and certainly will be visiting again

The customer care from Nick at Harlow was superb. The choice of materials and colours really made choosing the perfect sofa easy.

All the staff were very helpful and it was a pleasure to buy a sofa from them

The welcoming into the store, and the not over bearing staff was positive. When we did need some help, Ajit in Harlow was really good and helped us effortlessly through the whole ordering process.