Hannah at the Manchester store was very helpful, gave advice when asked, but did not hover. We ordered a sofa bed and a two seater reclining sofa. Both looked good quality and were very comfortable. I... See more
Location
Switch locationUnit 5A White City Retail Park, Chester Road, M16 0RP Manchester, Lancashire,, GB
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Your colleague Paula made our visit to your White City Manchester very pleasant and welcoming , and allowed us to shop without pressure. We were guided to make the right choice of chairs for our ne... See more
Company replied
Great in store experience, Gurdit answered all our questions and showed us different models and colours. Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we o... See more
Company replied
Staff assisted us when we asked for help and left us to discuss privately when needed. Also the process of actually purchasing the sofa, the staff were a great help keeping it a very simple process an... See more
Company details
About poltronesofà - Manchester
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 5A White City Retail Park, Chester Road, M16 0RP, Manchester, Lancashire,, United Kingdom
- 0161 872 7820
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No complaints at all- pre notification…
No complaints at all- pre notification and phone call 30 mins before arrival, quick tidy and removed all packaging with minimal disruption
Friendly delivery guys- what else can you ask for
May use AI-assist with repliesRead more
Was told delivery within 7 days
Was told delivery within 7 days. After getting a date we got rid of our old one the day before only to find out there was a delay. On hold to customer service for 2hrs they couldn’t tell us why it wasn’t delivered nor did they give us another date. Fast forward a month later we cancelled it and went to Argos and got a similar one delivered with 48hrs. Sat on the floor for 4 weeks, thanks scs.

Reply from poltronesofà - Manchester
Good interaction with Gary from the…
Good interaction with Gary from the store and a good discount to.
Gary was great
We decided to update our house starting with furniture and carpets complimented by New decor. We did the circuit of Next, Dfs, Furniture village, sofology, Natuzzi, Oak furniture land. We narrowed it down to Next, Scs and Sofology. We revisited each store and finally decided on Scs. Gary the assistant at the White City Store was really attentive, nothing was to much trouble. We are hard at work preparing the rooms ready for everything to arrive. Hopefully we will be pleased once it is insitu.
We bought a 4 and 2 seater sofa from…
We bought a 4 and 2 seater sofa from SCS White City Retail Park in Old Trafford. Iqbal was a great salesman who was really friendly, helpful and very knowledgeable. He was not too pushy and made me and my wife a coffee whilst we relaxed to consider our decision. All in all excellent service and we are really happy with our purchase
Excellent quality and service
ScS provides very good, friendly and professional services, i went to store in White City Manchester, All staff are very helpful. Thanks for Kerry and Rav. Delivery was in time and I was well informed in whole process. Andrew and Mark were good in assembly and delivery. Highly recommended
The good sever
Excellent and very friendly
Excellent and very friendly. Answered all the questions asked.
SCS recommendation!
Good choice of sofas and chairs spread across 2 floors.Gary approached us and gave brief explanation as to the lay out of the store. He asked if we had anything in particular in mind and pointed out the various different types of suites. He was pleasant and friendly yet maintained professionalism and didn't put any pressure on us to buy . We did make a purchase and appreciated Gary's help .
Great service from delivery team Andy M and John
We were kept well informed and uodated on arrival times from Andy M and John. They were both so polite, friendly and professional. The set up and new suite in a timely manner and ensured all mechanical aspects worked. Great team and highly appreciated.
Great choice
Great choice, good quality, reasonable price and Max was extremely helpful and not too pushy which very much helped sway our decision when comparing with the other options.
SCS delivery in action.
Mervyn and Ross were slightly early than the confirmed time which was great. They unloaded and assembled the 4 box, 2 x 3 seater Italian settees carried in without any mess via the rear of the house and were pleasant,tidy and helpful at all times. A slightly awkward job very well done!
Good visit the girl that served us was…
Good visit the girl that served us was very professional considering she was relatively new as was the manager
Too pushy on insurance
The salesperson spent more time trying to sell me insurance than selling me a sofa it was really annoying apart from that it was ok

Reply from poltronesofà - Manchester
Nice staff good items of furniture.
Hanan in the White City branch was…
Hanan in the White City branch was brilliant!
Allowed you to have a look without being your shadow but was there when you needed her.
Lovely choice of fabrics and cleverly displayed great sofa designs.
GOOD PURCHASE
Daz and Micheal came on time and set up my Sofas in no time.
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