Met by a very nice and helpful young man called Tom his information was great helpful to us

Tom was really friendly and helpful and he wasn’t pushy he said if we were ok and if we wanted any help just see him

Just ordered a new sofa and therefore can’t comment on the quality, delivery etc but we were very impressed with the store at the Metrocentre. We went to the store on 2 occasions before we placed an order and both times Clem looked after us. He was very helpful, friendly and patient with us whilst we dithered about the material and colour choices. He is an absolute credit to the store! We look forward to delivery of our new sofa.

We were made to feel very welcome in a relaxed and friendly atmosphere by a very professional gentleman (don’t remember hes name) just remember he was from Ghana but he needs a special mention for fantastic service. He was so helpful with giving us advice and assisting us with our needs. Overall we were both super happy and would advise anyone looking for a sofa to look no further in terms of quality and service this can’t be beaten

We entered the store and was immediately was met by a very nice gentleman, he stayed with us throught and didn't push us into buying something we didn't want, he was very helpful and informative regarding the whole process

We were greeted by the lovely young lady Gemma she took good care of us she showed us around the store we decided on a sofa and she did all the paperwork and explained all necessary information we went away very happy.This was at your store at the retail park Metro Gateshead

Great service

I was greeted very well and in my own language to, the lady that served us, was great.
It seemed that I was for one day back in Italy.

Very well done.

Good service very helpfull
Pitty didnt order this week see it free delivery

Really good customer service by Jess. Very friendly, patient and knowledgeable about the products. Helped us find exactly what we were looking for.

I had a lovely experience when ordering my new sofa and I can’t wait for it to arrive. The gentleman that served me was everything I would expect from a salesman. Thank you

Tracy was very informative and friendly she pointed us in the right direction when we asked her where the recliners were

Kelly was very helpful and polite would definitely recommend Kelly

Staff very friendly and left you alone to have a look around but there if you needed help

Was really impressed with the choice and was able to make a quick choice after having the sofa bed demonstrated to us.

The salesman was very helpful and answered all our questions. he was helpful but not "pushy" Delivery is not due until early July so we are unable to comment on that

The service was excellent the sofas were very good quality and the prices were very reasonable the colour choices and fabrics were amazing very pleased with my new order