Excellent experience throughout with poltronesofà. Staff very polite & knowledgeable about products. Allowed us to browse uninterrupted after initial welcome. Very helpful once we had decided on the s... See more
Location
Switch locationUnit 8, Metro Retail Park, 0, NE11 9XU Gateshead, Tyne and Wear,, GB
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Delivery earlier than expected but wanted to change the delivery day as I was at work but limited to other days and they didnt have the days i was off. Ended up having a friend be at the house. Delive... See more
Great experience, left to browse there when we needed assistance, not pushy, helped us make our choice by showing what was available. Simon really stood out! The delivery guys were fantastic, our sof... See more
A friendly welcome at the Gateshead store where we were attended to by Abbey who was very informative and, after looking elsewhere, we were happy to go back and place an order. Just have to wait... See more
Company details
About poltronesofà - Metro 2
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 8, Metro Retail Park, 0, NE11 9XU, Gateshead, Tyne and Wear,, United Kingdom
- 0191 731 3300
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Fabulous sofas
Fabulous sofas. Amazing service and Ronnie and Ronnie the delivery men were brilliant too. Would totally recommend. We are so pleased 😁
on time and contacted in advance and efficient
on time and informed in advance, efficient and professional and quick and tidy
Very helpful and knowledgeable about…
Very helpful and knowledgeable about all the products on show.
Great experience
The assistant manager was great she explained everything, wasn't pushy, went through loads of different options etc which made our choice so much easier.
Flawless experience thanks once again.
Helpful sales person and wonderfully…
Helpful sales person and wonderfully considerate delivery guys.
Great service with a smile
Great service with a smile . Didn’t feel rushed and plenty of time to compare . Thanks you
Poltrone sofa visit
Really pleased we weren’t latched upon by a sales person when we walked in. This enabled us to have a good look around. Our sales person Steph was very good and left us to browse and discuss and helped out when needed she was very knowledgeable. Eventually we got there and ordered. Thank you
Leather sofas
We were kept up to date with the delivery details. Telephone call on the day to ask if they could come earlier than expected which was great. Quick and efficient and all packaging taken away. 2 very nice men.
Right from the start on engaged with a…
Right from the start on engaged with a lovely man called Tom he was very patient from start to finish in and out in 30 with my new sofa
The team are polite,helpful and…
The team are polite,helpful and professional which enabled my wife and I to feel comfortable and able to make the right choice for our needs.
So looking forward to our furniture to arrive.
Got a text early in the morning
Got a text early in the morning, then a follow up phone call to say they would be with us within a hour, on delivery the took less than 15 to deliver and set up, took all the packaging, a team of three were very polite and professional, well done too all
We got looked after by a very…
We got looked after by a very knowledgeable Clem who was very helpful and answered all our questions.
Very pleased with the service.
Very pleased with the service from the shop experience to delivery everything was spot on. Shop assistant Lesley in Gateshead was very helpful and efficient. Sofa was delivered 6 weeks earlier than expected and the 2 Ronnie's who delivered and unpacked the sofa were excellent. Well done.
The team were pleasant the service team at Metro centro were excellent in explaining workings of the furniture and financial options also.
The team were pleasant, ealy professional and quick to set up our chair and sofa they were very careful whilst bringing furniture into the house.
Andrea was great can't wait to take…
Andrea was great can't wait to take delivery of my new sofas
Quick and swift from beginning to end
Greeted by a salesperson when I entered the store who briefly explained what they sold and that I could choose any fabric. I was able to browse without being followed around by a sales person, which is a massive plus from me.
Once I knew what I wanted, the transaction from there was swift and didn’t feel confused by anything being said.
They were two lovely lads very helpful…
They were two lovely lads very helpful set it up lovely didn't mind the son keep talking to them and my dog wanting strokes
Very pleasant young man they arrived…
Very pleasant young man they arrived earlier than expected didn't mess around put everything together and checked everything before leaving
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