Excellent service from well trained friendly staff. Shame they have to wear butchers aprons

men who delivered were polite and very efficient and delivery could not have been smoother

right from the off staff were extremely friendly and not in your face.
one of then staff, Simon, asked if we needed help and after hearing our request pointed us in the right direction as well as not being overbearing. After looking around the store Simon recognised we needed help and he stepped in to offer his expertise. Simon went out of this way to answer all of our questions as well as moving furniture and samples to help us choose our furniture.
From start to finish an enjoyable experience.
Service - excellent
Shop layout - excellent
Staff (Simon) - excellent
One down side - length of delivery is outrageous !

Very welcoming no pressure good selection ,very helpful staff felt comfortable in store thank you.

Tracy who looked after us at Metro Centre SCS was do helpful & friendly in helping us make the right choice. Excellent customer service.

The Staff were very helpful and friendly. however the pumped in fragrance was a bit much and we almost left the store without a purchase.

Delivery was perfect the guys took extra care in manuevering the sofa around obstacles leading into house so as to avoid damage cleaning up wrapping and keeping everything clean in the process , rang us an hour before arrival to let us know they were on there way.. very pleased with the service and definitely recommend them

Very friendly and helpful staff

Very professional salesman in store and pleasant not pushy with the sale

Salesman ordered the wrong Sofa however the order I signed was apparently correct although that’s open for debate.
Waiting for an outcome call, must say the delivery people my wife said were first class and handled the incorrect order very well.
I even agreed to keep the one we have if a deal can be done on a foot stool.
Still no call back yet as promised

Gliders were missing on delivery and sofa slightly damaged.
Told to go shop for gliders, but the shop were unable to help and we had to fill in a form online. No response from online request regarding gliders

Everything went well at the store, no problems, staff were helpful but not pushy which I liked. A good experience

assistant was both knowledgeable and very helpful.

From going into the shop to delivery we had an excellent experience. Staff in shop were helpful explaining the labels and choices of materials and let us look without being intrusive, I hate being followed around shops, this was NOT the case. We ended up buying the first sofa we sat on after trying all the others. Informed well on purchase options and kept informed on delivery. The delivery its self was excellent. We were kept informed on delivery times and the two delivery people were fantastic. Setting up the sofas and making sure we were happy with everything. Thank you

Clem was great. He was a pleasure to deal with. Extremely knowledgeable and helpful! A real credit to the company

very professional

The sales assistant was very patient and helpful in regards to choosing the right material and colour. However, the finance side with Creation took a few days to sort out.

Delivered and put in places requested with no problems, delivery people were first class and removed all packaging and you would not know they had been except for the new furniture, could not have asked for more

Friendly, well informed, personal