We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked. As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and k... See more
Location
Switch locationUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
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See what reviewers are saying
The lads that delivered the furniture were very friendly and explained every thing there were doing then explained how it all worked thanks poltronesota .professional delivery and on time there t... See more
I'm terrible for remembering names however I came in with my wife a daughter the staff where amazing with my little one and the young lad that looked after us was great we told him we where moving ho... See more
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... See more
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Company details
About poltronesofà - Middlesbrough
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, United Kingdom
- 01642 779150
4.6
Excellent
2K reviews
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Very helpful
The salesman who helped us was great. His name is Neil and he was extremely helpful. Very happy with the service 👍
May 28, 2026
The first thing I noticed was the way…Middlesbrough
The first thing I noticed was the way they helped me with my choice of furniture always happy and helpful thank you very much
May 19, 2026
sales
we were greeted by your salesman Conner who we found very knowledgably and helpful.
May 22, 2026
Worth the wait
Item ordered in Jan ...after taking our time in shop deciding ...helpful staff here without any pressure. Long wait until May but lovely sturdy sofa & pleased with colour. Delivery slightly earlier than expected but all went smoothly, the men were helpful & polite, speedy too.
May 14, 2026
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I like the products we ordered on 12th…
I like the products we ordered on 12th Jan but the wait for building of the leather recliner with power pack and delivery was rather long . It came on 7th May nearly a full 4months which was rather long. Once upon a time 8weeks was about the norm. The products are very good though
May 8, 2026
Reply from poltronesofà - Middlesbrough
Ciao Mr Ashley,
I hope you are well and thank you for taking the time to share your feedback with us.
We are pleased to see that you are happy with your furniture however I would also like to apologise that you were disappointed in the lead time for your delivery.
As the furniture is made to order we do provide an estimate for when this will arrive at our Distribution Centre however as it is an estimate it can change by 4 weeks either side.
We appreciate your comments and will ensure that this is received by the relevant teams.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Very attentive staff
Very attentive staff
Looked after well, offered refreshments and gift when leaving
May 14, 2026
The sofa is excellent quality and…
The sofa is excellent quality and craftmanship.
The teal fabric is high quality and the frame is very well built.
Comfort second to none.
Eccellente
May 9, 2026
The men who delivered it left dirty…
The men who delivered it left dirty marks on my brand. new carpet which had been fitted the day before as they did not have any shoe covers and it was raining outside. I had to put some sheets down but they still managed to leave 3 black marks so it completely spoiled my experience and upset me. It took the “shine” off the pleasure I anticipated to have my suite delivered.
May 10, 2026
Reply from poltronesofà - Middlesbrough
Ciao Avis,
Thank you very much for your time today, it was lovely speaking with you.
As discussed I have sent you an email over with the link for our contact form.
If you can complete this and submit back to us today then we can certainly review your concerns.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The crew were excellent built up my…
The crew were excellent built up my sofa and took away the rubbish couldn't fault them at all x
May 9, 2026
Very happy with the service the lady…
Very happy with the service the lady explained everything to me couldn’t be any happier
Thankyou
May 6, 2026
James and Paul sofa delivery
James and Paul arrived early but we were ready for them. Efficiency and expertise do not sufficiently describe their actions. They were brilliant and took less than 20 minutes to complete the delivery. No mess or disturbance. A fantastic job well done.
May 6, 2026
Very welcoming in store, from beginning to end
Very welcoming in store, was meet by a lovely lady she was very helpful all the way from beginning to end
April 28, 2026
Staff are the most important as advice…
Staff are the most important as advice and information, when ask for, are necessary and the salesman that served us was very helpful and not too pushy.
May 2, 2026
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