As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple p... See more
Location
Switch locationUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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Great service and advice from Ally who was extremely knowledgeable and friendly. I've used SCS a few times over the years and the quality and durability has always been good. I can't comment on delive... See more
We wanted to buy a sofa, but the salesperson literally followed us around and we nearly walked out. We did buy because we found what we wanted, but it’s very annoying in a shop when people won’t leave... See more
Company replied
Only popped in by accident as was in a neighbouring store and had seen ur tv advert the night before. And I’m so glad I did, the first sofa I sat in was so comfortable and the same on the next and ne... See more
Company details
About Poltronesofa - Northampton
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom
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Waliur Was a pleasure
Waliur Was a pleasure to deal with. Went above and beyond and made sure we were looked after to the highest standard. Even the simplest of things such as offering us a bottle of water went a long way. Explained every step of the process in detail and answered any questions we had.
Polite and helpful staff
Good Experience
Great service and advice from Ally who was extremely knowledgeable and friendly. I've used SCS a few times over the years and the quality and durability has always been good. I can't comment on delivery as I haven't had it yet.
the delivery was on time
the delivery was on time, the guy's worked very hard to complete the job and left our home very clean and tidy.
They where very polite and cheerful and we was happy to have them in our home.
So far so good for now in future
So far so good for now in future, then we will know thank you
Bit worried after buying from the store…
Bit worried after buying from the store as lots of horror stories, But chose the most comfortable 2 seater from the store, 16 weeks later Got sent, got booked, Morning of delivery got A booking slot all by text, Delivery guys brought in put the feet on, But would not place it against the wall as it was to close and would scratch the wall. so I had to scrape my own wall. I don't know why they offloaded their job and responsibility on to me, but there we go.
The sofa is very comfortable, seems to be made with premium materials, nice wide arms to rest mouse and controllers, I feel that I received what I paid for, good value for money. I guess the moral to the story is choose the best seating for support and comfortability, don't cheap out and most importantly don't buy online.
Staff were very helpful made the…
Staff were very helpful made the experience very personal .
Customer service was generally good
Could improve on communication. I had to go in the shop to check on progress and delivery status
Brilliant an excellent service.
May use AI-assist with repliesRead more
Delivery was meant to be 9.30 & 10…
Delivery was meant to be 9.30 & 10 turned at 15.30, after they clearly returned to the depot in Coventry. Clearly or sofa was never on the truck!

Reply from Poltronesofa - Northampton
Well pleased would recommend you to…
Well pleased would recommend you to friends the guys whom brought it in to our lodge were plesent and assembled the sofas for us and really nice furniture really made well
This was the first time in this store…
This was the first time in this store the staff are very friendly and polite also the store is very clean and well organised also the toilets were spotless every member of staff and managers were brilliant I have found my sofa and single chair i wanted i am glad I visited poltronesofa in riverside northampton I recommend every one to pop in there 😀 also you get a nice coffee
Only popped in by accident as was in a…
Only popped in by accident as was in a neighbouring store and had seen ur tv advert the night before.
And I’m so glad I did, the first sofa I sat in was so comfortable and the same on the next and next. Excellent service and advice from Enrique who dealt with me on my 3 visits to finally make my purchase, great looking sofas, quality appears high, comfort amazing and very happy with the price.
Ali was very helpful and patient when…
Ali was very helpful and patient when helping me choose the right snuggle chair and pouffe showing me all options of style size and fabric. Friendly and professional thank you 😊
SCS Riverside…
As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple process to order our new furniture.
Well done Walmiur and SCS.
We wanted to buy a sofa
We wanted to buy a sofa, but the salesperson literally followed us around and we nearly walked out. We did buy because we found what we wanted, but it’s very annoying in a shop when people won’t leave you alone.

Reply from Poltronesofa - Northampton
Every step of browsing
Every step of browsing, selecting and delivery was dealt with in friendly, professional and effective way
Lovely Italian sofa at a fantastic…
Lovely Italian sofa at a fantastic price! All the staff at the Northampton store were so helpful as well, which made the whole experience even better.
welcomed by Mia
welcomed by Mia, a bright smiling young lady.Vry professional and happy to place an order with her.
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