poltronesofà - Northampton Reviews 

1,693
TrustScore 4.5 out of 5

4.6

Unit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB


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Rated 5 out of 5 stars

First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fanta... See more

Rated 5 out of 5 stars

As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple p... See more

Rated 5 out of 5 stars

Waliur greeted me and my wife upon arrival our intentions were to just get some inspiration for a new sofa after being show the different variations of fabrics and leathers he allowed us to freely wa... See more

Rated 3 out of 5 stars

A disappointing experience in the end for us. We ordered a 2 corner 2 sofa and an armchair, whilst these are great, it was overshadowed by a fairly unprofessional delivery team. They made it very... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Northampton

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,693)

15,536 reviews in the last 12 months

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Rated 5 out of 5 stars

First the customer service in the shop…

First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fantastic on keeping us informed of their arrival time. Very respectful while they were in the property. Very tidy and friendly . I would recommend buying from this company to family and friends.

July 17, 2026
Rated 5 out of 5 stars

Waliur greeted me and my wife upon…

Waliur greeted me and my wife upon arrival our intentions were to just get some inspiration for a new sofa after being show the different variations of fabrics and leathers he allowed us to freely walk around and we stumbled along this beautiful sofa set which was in the sale waliur made me and my wife a lovely coffe and then sat down with us and went through options Sharron the store manager was ever so lovely was there to answer any questions we didn’t feel forced into buying it either which was a bonus as other furniture stores try and force you to buy! From start to finish was very professional all staff were really polite
Overall very satisfied customer

July 11, 2026
Rated 5 out of 5 stars

Friendly staff that are not pushy

We were given plenty of time to browse. We came back quite a few times and we're always met with smiles and friendly staff.
Ordering the sofa was easy and pain free. The young gentleman was very friendly and helpful, making sure that we were happy with our purchase.

July 4, 2026
Rated 5 out of 5 stars

Sales staff are patient

Sales staff are patient, friendly, warm and welcoming. I needed to change my delivery date and that was simple no hassle. The drivers were brilliant and left no mess. Highly recommend!

July 1, 2026
Rated 5 out of 5 stars

Staff exceptional

Staff exceptional. So helpful and understanding ( particularly as I dithered about my choice) . Friendly and nothing was too much trouble for them.

July 1, 2026
Rated 4 out of 5 stars

The guys were very friendly and quickly…

The guys were very friendly and quickly got the furniture out of the boxes and into the lounge.

June 28, 2026
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Reply from poltronesofà - Northampton

Ciao Elaine,

Thank you for your time this morning, it was lovely speaking with you.

We really appreciate your feedback and are pleased to see that you had a positive experience.

If you do think of anything that we could have improved on to make it a 5* experience then we would love to hear from you.
You can update your review in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

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