Poltronesofa - Northampton Reviews 1,656

TrustScore 4.5 out of 5

4.6

Unit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB


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Rated 5 out of 5 stars

As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple p... See more

Rated 5 out of 5 stars

Great service and advice from Ally who was extremely knowledgeable and friendly. I've used SCS a few times over the years and the quality and durability has always been good. I can't comment on delive... See more

Rated 3 out of 5 stars

We wanted to buy a sofa, but the salesperson literally followed us around and we nearly walked out. We did buy because we found what we wanted, but it’s very annoying in a shop when people won’t leave... See more

Company replied

Rated 5 out of 5 stars

Only popped in by accident as was in a neighbouring store and had seen ur tv advert the night before. And I’m so glad I did, the first sofa I sat in was so comfortable and the same on the next and ne... See more


Company details

  1. Furniture Store

About Poltronesofa - Northampton

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Waliur Was a pleasure

Waliur Was a pleasure to deal with. Went above and beyond and made sure we were looked after to the highest standard. Even the simplest of things such as offering us a bottle of water went a long way. Explained every step of the process in detail and answered any questions we had.

May 29, 2026
Rated 5 out of 5 stars

Good Experience

Great service and advice from Ally who was extremely knowledgeable and friendly. I've used SCS a few times over the years and the quality and durability has always been good. I can't comment on delivery as I haven't had it yet.

May 29, 2026
Rated 5 out of 5 stars

the delivery was on time

the delivery was on time, the guy's worked very hard to complete the job and left our home very clean and tidy.
They where very polite and cheerful and we was happy to have them in our home.

May 31, 2026
Rated 5 out of 5 stars

Bit worried after buying from the store…

Bit worried after buying from the store as lots of horror stories, But chose the most comfortable 2 seater from the store, 16 weeks later Got sent, got booked, Morning of delivery got A booking slot all by text, Delivery guys brought in put the feet on, But would not place it against the wall as it was to close and would scratch the wall. so I had to scrape my own wall. I don't know why they offloaded their job and responsibility on to me, but there we go.
The sofa is very comfortable, seems to be made with premium materials, nice wide arms to rest mouse and controllers, I feel that I received what I paid for, good value for money. I guess the moral to the story is choose the best seating for support and comfortability, don't cheap out and most importantly don't buy online.

May 30, 2026
Rated 3 out of 5 stars

Delivery was meant to be 9.30 & 10…

Delivery was meant to be 9.30 & 10 turned at 15.30, after they clearly returned to the depot in Coventry. Clearly or sofa was never on the truck!

May 17, 2026
Poltronesofa - Northampton logo

Reply from Poltronesofa - Northampton

Good Morning,

I hope you are well and thank you for taking the time to leave us a review.

We’re sorry for the delay to your delivery and understand your frustration.

The delivery times provided are approximate and can occasionally change due to traffic, routing, or operational delays on the day.

I am sorry for any inconvenience that this caused

Kind Regards

Lauren - Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

This was the first time in this store…

This was the first time in this store the staff are very friendly and polite also the store is very clean and well organised also the toilets were spotless every member of staff and managers were brilliant I have found my sofa and single chair i wanted i am glad I visited poltronesofa in riverside northampton I recommend every one to pop in there 😀 also you get a nice coffee

May 27, 2026
Rated 5 out of 5 stars

Only popped in by accident as was in a…

Only popped in by accident as was in a neighbouring store and had seen ur tv advert the night before.
And I’m so glad I did, the first sofa I sat in was so comfortable and the same on the next and next. Excellent service and advice from Enrique who dealt with me on my 3 visits to finally make my purchase, great looking sofas, quality appears high, comfort amazing and very happy with the price.

May 22, 2026
Rated 5 out of 5 stars

SCS Riverside…

As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple process to order our new furniture.
Well done Walmiur and SCS.

May 23, 2026
Rated 3 out of 5 stars

We wanted to buy a sofa

We wanted to buy a sofa, but the salesperson literally followed us around and we nearly walked out. We did buy because we found what we wanted, but it’s very annoying in a shop when people won’t leave you alone.

May 20, 2026
Poltronesofa - Northampton logo

Reply from Poltronesofa - Northampton

Ciao Graham,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback following your visit to store.

We do expect that the team are friendly, professional and helpful at all times so please accept my apologies if this did come across in a negative or pushy manner on your visit.
This is not what we would expect for our customers and I will ensure that your feedback is received by the team.

Thank you very much for your order with us and we will be in touch when this is ready for delivery.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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