Staff were very friendly and helpful but they were pushed for time, having arrived 2 hours late,so delivery, unpacking and setting up was rather hurried. The armchair was damaged. It appeared the woo... See more
Location
Switch locationUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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See what reviewers are saying
Pleasant visit again to the store. Staff are polite and don't pester you, but are there if you have any questions. Purchased our 2nd sofa here this year and was served by Enrique on both occasions, ve... See more
The staff were excellent and very knowledgeable. My wife is disabled and we need to choose Sofas and Armchairs very carefully as she has pressure point issues on her legs. Waliur was very helpful a... See more
Good choice of furniture, good choice of colours and fabrics. Helpful store staff. Delivery time was quite long but we were made aware of that on order. Delivery date was confirmed, 6 days later... See more
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Company details
About poltronesofà - Northampton
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, United Kingdom
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Everything was great from ordering to…
Everything was great from ordering to delivering, the two guys that delivered were excellent very polite and courteous
May use AI-assist with repliesRead more
Excellent service by shop staff
Excellent service by shop staff. Just need to sort out the delivery side of things. This let the company down.

Reply from poltronesofà - Northampton
Mia great sales assistant.
Mia greeted us straight away at riverside Northampton store. She was very inviting with a gentle and friendly approach. She asked the right questions showing us sofas but allowed us room to move as we pleased with no pressure. Mia gave us all the relevant information at the right times in conversations and without being pushy or over bearing. We came in on the last day of the sale and was made aware of the price increase and the charge of the sofa delivery had we have not chosen to buy that day. Great sales assistant.
The young lady was very attentive and…
The young lady was very attentive and knowledgeable about everything we wanted to know
Good choice in the shop
Good choice in the shop, helpful customer service and really lovely delivery guys
Polite quick tidy friendly and best of…
Polite quick tidy friendly and best of all I now have my sofas instead of camping chairs thank you all very much. ♥️
Delivery drivers great people great job
Great experience
Great experience, delivery was due for August but gratefully accepted early delivery in July. Sofa and chair very well
made, leather is high quality. Delivery driver and set crew very polite and install was done super quick. Would highly recommend
Sofa didn’t turn up as sold, lucky to get it into living room
We were concerned about getting the sofa into our living room, when we were in the shower room we were told the sofa would be split but that is not how it turned up.
The delivery team did a fantastic job getting the sofa in.

Reply from poltronesofà - Northampton
Excellent store
The sales guy in the shop was more than helpful in every way
The guys that delivered our furniture were also excellent
Friendly in store staff and delivery…
Friendly in store staff and delivery drivers, very helpful
Excellent
Excellent service in store. Mia gave us plenty of advice without being too pushy. We decided on a display item, but we wanted to check it against out existing home furnishings. Mia removed the sofa from sale as we promised we would come back with an answer by the end of the day which we did.
We were then given a choice of delivery dates and sofa was delivered on time without any issues.
Very pleased. Highly recommended
Excellent customer service
Excellent customer service. Very helpful staff. Great communication about the delivery. Delivery staff did a brilliant job setting up the sofas.
Was very excited to receive the sofa…
Was very excited to receive the sofa but it took forever from the purchase time to day of delivery. If you can do something about the time frame it will be great.
Thank you

Reply from poltronesofà - Northampton
First the customer service in the shop…
First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fantastic on keeping us informed of their arrival time. Very respectful while they were in the property. Very tidy and friendly . I would recommend buying from this company to family and friends.
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