Great service we measured up a sofa set went home to make sure it all fitted which it did then we rushed back to make the purchase We had to telephone them as we would not make it back before closin... See more
Location
Switch locationUnit 1 Lady Bay Retail Park, Meadow Lane, NG2 3GZ Nottingham, Nottinghamshire,, GB
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See what reviewers are saying
I purchased a two seat recliner. Very helpful service and a great price. Delivered three days later with no issues. I would definitely recommend.
We had the best customer service at the lady bay retail park, allowed to leisurely look around no hard selling/ pushing, just on hand when we needed them. We picked our sofa and Glenn was super helpf... See more
The salesman at lady bay retail park. Was polite helpful and knowledgeable. He did however hover a little when we needed some consideration time. I would also like to point out that having agreed... See more
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Company details
About poltronesofà - Nottingham
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit 1 Lady Bay Retail Park, Meadow Lane, NG2 3GZ, Nottingham, Nottinghamshire,, United Kingdom
- 0115 943 8980
4.7
Excellent
1K reviews
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Great customer service from Yvette
Great customer service from Yvette(lady bay retail park store) explained everything to me and solved any questions I had too.got myself an amazing sofa deal on flexible payment finance option.hihgly recommend.
October 24, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Really nice guys
Really nice guys, very helpful, nothing too much trouble, even when they initially couldn’t get the sofa through the front door!
October 24, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service and speedy delivery.
Excellent service and speedy delivery.
Delivery chaps ( Tommy & Liam ) kept in constant contact to let me know day and time of delivery.
They were very polite and put my sofa together in no time, even positioning the cushions in the right place.
October 17, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Store and delivery guys top notch
Store and delivery guys top notch. On time, actually ahead of time. Neat and tidy. Perfect service. Pleased with the sofa as well as the service. Price wasn’t bad either!
October 16, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great experience from start to finish
Great experience from start to finish. Glenn in the shop was lovely and answered all my questions. Very glad he recommended the gliders as I realised my old sofa had torn the carpet where I have to move it to get to the cupboard underneath the stairs and the new sofa just slides along like a charm even though it's a heavy sofa bed.
Glenn gave me a delivery date estimate, which turned out to be totally accurate and I got order updates by text and email in plenty of time to arrange getting rid of my old sofa.
Andy K and Dave B delivered it and again, were great and answered my questions. Both lovely gents.
Couldn't be happier with my new furniture and the whole experience.
October 14, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We just bought new sofa and chair from…
We just bought new sofa and chair from SCS and we are very happy with whole process.
Excellent customer service and great vey professional delivery done by Tom and Deon which keeps us updated with time schedule and all process was very smooth.
Thank you
October 8, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Tim was very helpful and made me feel…
Tim was very helpful and made me feel at ease in choosing my setee even had a nice cup of coffee the whole experience was a good one from start to finish thank you Tim.
Sue oconnor
October 4, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Brilliant service from the delivery crew!
The crew were brilliant, our house is not the easiest to access and we were having a corner sofa and recliner chair delivered which made it 100 times more difficult but they managed to do it with no damage to paintwork which amazed me! Great lads as well, very friendly and courteous, highly recommended, thank you ☺️
October 4, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Tim was fantastic
Tim was fantastic! Made buying our first sofa a very fun and easy experience! He gave us lots of good advice and we are super happy with the purchase we made ! Thanks very much, can’t wait for the sofa to arrive !
September 30, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Tim was very helpful,kind and patient…
Tim was very helpful,kind and patient happy customer its not the first time that iv had a sofa from SCS
I love this shop
September 26, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great customer service very helpful…
Great customer service very helpful staff narrow everything down
September 18, 2024
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Furniture delivery
Great communication.Excellent delivery by Terry and Chris. Absolutely stress free Thank you
September 24, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Joe and mark delivered my settee and…
Joe and mark delivered my settee and chair this morning. Very friendly and professional.
My experience with scs has been very good, from the store to delivery.
September 16, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great staff
The staff was so helpful and understanding of what we needed
You could tell that they had of knowledge of the sofas
September 13, 2024
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Nate and Todd were super efficient
Nate and Todd were super efficient, called well ahead of my delivery time, attended earlier than the previously (texted) time which was excellent, and placed my new sofa in situ with ease. They explained everything, used cover blankets so as not to cause damage and generally did a fab job!
September 12, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great experience at SCS today
Great experience at SCS today. Was met by Glenn at their Lady Bay Nottingham Store. I went there specifically to view a sofa I had seen on line. Needed to know it was the right one for me. Glenn knew exactly where the sofa and chairs I had come to see were in the store, and gave some great information. Time was short for me so I booked an appointment through their website for the evening. At the appointment Glen went through everything regarding the purchase and as I knew what I wanted for definite it took no more than 25 minutes to complete everything. Nice surroundings, Knowledgeable employees and a great selection of furniture. Just have to wait now for my sofa and chair to be delivered, but the purchase experience was great.
September 13, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Amazing service
Joe and Mark delivered our sofa for us. They rang us when they was about 40 minutes away to keep us informed and updated.
When they got here they was both friendly and polite and had everything in and unpacked within 10 minutes.
Thank you so much 😊
September 5, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Dedicated
The member of staff was helpful she answered all of our questions and then helped to fulfill our order and arrange finance although that meant her staying well after the shop was supposed to close.
September 11, 2024
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
All of the sales staff were very…
All of the sales staff were very friendly without being pushy, and very helpful . It was a pleasure to be in the shop with them.
August 27, 2024
Unprompted review
Reply from poltronesofà - Nottingham
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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