Poltronesofa - Nottingham Reviews 1,114

TrustScore 5 out of 5

4.8

Unit 1 Lady Bay Retail Park, Meadow Lane, NG2 3GZ Nottingham, Nottinghamshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Thanks to Glenn at the Meadow Lane, Nottingham Store for the help he gave us purchasing our new 2 Seater. Kindly explained to us a new management structure and an anticipated store refit. Very helpf... See more

Company replied

Rated 5 out of 5 stars

Great delivery service today We were informed of time slot and also received phone call when 20 mins away They were careful with my sofa and my home as they delivered sofa removed all package set... See more

Rated 5 out of 5 stars

We have been in to SCS two times today in search of a corner sofa. We liaised with Glenn on both occasions. Glenn was extremely helpful and knowledgeable. He listened patiently as we “discussed “ and... See more

Rated 5 out of 5 stars

Fantastic customer service from Glenn and Tim in the SCS Nottingham Lady Bay store. Helped us choose the perfect sofa for our needs, were very helpful in answers to all questions, clear and accurate a... See more


Company details

  1. Furniture Store

About Poltronesofa - Nottingham

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit 1 Lady Bay Retail Park, Meadow Lane, NG2 3GZ, Nottingham, Nottinghamshire,, United Kingdom

  • 0115 943 8980

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great service

Tim was great. Very friendly and helpful, helped us get our sofa delivered to where it needs to be.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect delivery

The delivery of our furniture was brilliant ,everything on time as stated by you ,the delivery team from wr transport was excellent, polite and very helpful explained everything, they are an asset to there company brilliant

May 17, 2026
Rated 5 out of 5 stars

Many thanks to Glenn for his time and…

Many thanks to Glenn for his time and help when we called in to try and find the right chair for my Mum.
No pressure, but lots of patience and guidance from him in the pursuit of the perfect chair. The twin electric motors are fab for her and doing a great job.
Thanks again Glenn

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Sofa browsing

Dropped in to 'browse' whilst at retail park. Did not realise is now an outlet store. The sales assistant. Bradley, was extremely informative and had we been looking to purchase today, we definitely would have.
Will 100% return.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Friendly, helpful staff (Glenn and Tim). Thank you for sorting everything so quickly, including delivery.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with the help of…

Great experience with the help of Yvette in the Lady Bay Retail store. After several visits and lots of questions about the type of sofa, material and colour we managed to decide on what best suited our needs, Yvette was very patient and knowledgable and took time to discuss the insurance coverage too.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Aaron and Connor

Purchased our new sofa today. We had 2 excellent staff members, Aaron and Conor. There was no pushiness or pressure. It felt like we were talking to friends. We can’t wait for our new sofa to arrive in April. A little sad we wont have a reason to come back and see Aaron and Connor but I’m sure we will find another reason!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Arrived spot on the estimated time

Arrived spot on the estimated time. We’re happy for a neighbour to let them in on our behalf, and assembled in the room. Very polite on the phone. Lovely service all round. Delivered weeks before we thought it would be and in time for Christmas!! Lovely sofa for us all to enjoy. Really great staff at the outlet store, especially Glen who was so helpful.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

DON-644-1048

Tom & Paul were great, really polite and delivered the sofas with care, put them exactly where we asked and done it within about 10 minutes.
Really happy :)

December 20, 2025
Unprompted review

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