Tim at the Lady bay store was very informative very friendly, and patient. We had a great experience and even got a coffee !
Oh and a settee ! Would definitely go back that.

We have been in to SCS two times today in search of a corner sofa. We liaised with Glenn on both occasions. Glenn was extremely helpful and knowledgeable. He listened patiently as we “discussed “ and had pre-empted our barrage of questions questions. We were left alone when we needed to be and Glenn was approachable when required. Our experience today resulted in us purchasing the perfect sofa for us. Absolutely recommend SCS and Glenn (the other gentleman Tim, was nice too)👍🏻

Came to the store today there was a lady just slouched on a sofa looked up and ask can I help ya not customer service at all not even hello I spoke to her just said hi just having a browse she looked straight back at her phone and said right now expression on her face I think she’s very rude and igronant I will not be buying from this store now from people like that

Great salesman wasn't pushy very informative.

Glenn at the Lady Bay Nottingham store was brilliant. He was very informative and knowledgeable of the sofas available. He gave us a lot of his time and we felt under no pressure at any stage. I would definitely recommend to anyone looking for sofas.

Friendly helpfull staff. Explained things clearly and in a way I could understand

Two lovely men who delivered my sofa. So pleasant and helpful. It was a real treat to meet staff that are happy and good at their work. Thank you so much Joe & Mark. You made my day.

YVETTE helped for a long while helping us choose a corner sofa and giving advice and options due to a narrow doorway

Very experienced sales lady and was the kindest person ever

Scs nottingham also had a great range of sofas that u can customize with different fabric and colours

10 out of 10 experience

Pleasure to shop there no hassle from Staff but were attentive as and when required. Good customer service from Yvette who certainly knew about every product she was asked about, was very patient and most importantly listened.

We were served by Glenn. He was polite and professional at all times. If only all salesmen and woman were like him. Top class service and a credit to the Ladybay store. Top man!

The staff were most helpful and and answered all our questions they explained what we could and could not do purchase made

my partner and I went into the ladybay store and was greated by Glenn we explained what we was looking for and he showed us the the exact sofa we saw online and also asked if we would like a hot drink and we didn't feel any pressure to buy and anything we asked he had the answer and made us feel at ease.we will use again and also recommend to friends

Manager was awesome. Paid attention to detail, was very patient and really did care!

The helpful way in which we were looked after and the care they helped choosing the right furniture for our needs and the friendliness of Pam

From entering the Range store the manager was unobtrusive. He allowed my wife and I time to consider the furniture on display. Only when we were ready did he approach us to answer any questions. The whole experience was one of we were in charge.

Excellent customer service from Pam, who helped my Mum and me to find a suitable three piece suite for both our needs. Pam also offered us both drinks, While we decided on fabric and colour for the three piece suite we decided to have.
10/10 for the excellent customer service we received from Pam.

Very good delivery Joe and Mark polite and helpful and a good team. Thanks

Wonderful experience from start to finish. Showroom was good and efficient. The delivery guys were amazing and efficient.

Tim was very helpful every time we visited and gave us lots of advice about the suite we chose.

Sofa was fine but they’ve sent the wrong console unit paid for a unit with a motorised front with hidden cup holders and wireless charging station, received a bog standard console not the same as the photo I have also has no head rest so doesn’t match the suite and I’m also missing a power pack… currently waiting for 2hrs and 30 min and counting on the phone