Great experience from start to finish. The member of staff who helped me (Garry) was friendly and knowledgeable without being pushy, which I really appreciated. He gave me the information I needed, le... See more
Location
Switch location13 Centre Retail Park, Broadway, OL2 5HX Oldham, Lancashire,, GB
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See what reviewers are saying
We went to look on the bank holiday Monday and made a short list. We then visited the store at Elk Mill Retail Park, Oldham on Saturday. The staff member was polite and curteous, when we asked for a... See more
We put our review up on Tuesday after we got our sofa and chair but we think it may of been a bit quick as we had 2 marks on the chair as we had said that the driver took pics and reported it told us... See more
Company replied
Nice friendly environment with a large choice.The salesman was extremely helpful and patient;he established my needs and budget and I made my selection.The finance paperwork was simple and explained t... See more
Company replied
Company details
About poltronesofà - Oldham
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
13 Centre Retail Park, Broadway, OL2 5HX, Oldham, Lancashire,, United Kingdom
- 0161 925 3700
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Nice sales experience
Nice friendly environment with a large choice.The salesman was extremely helpful and patient;he established my needs and budget and I made my selection.The finance paperwork was simple and explained to me very well.Delivery was promised and the settee arrived as promised and the drivers rang to confirm.The two men were very friendly and efficient.Happy with every aspect of the sale The only regret is that I've forgotten the name of the salesman as he deserves a shout out.He was an Asian young man and could not have been more helpful.

Reply from poltronesofà - Oldham
The sales team are very knowledgeable…
The sales team are very knowledgeable and will explain everything you need to know.
Friendly and helpful staff
Friendly and helpful staff, giving us room to look around and try alll the sofas. Clear explanation and instruction of how to choose my ideal sofa. Lovely service
Very friendly staff ,haven't received…
Very friendly staff ,haven't received my new suit yet
The delivery was on time
The delivery was on time. The staff were professional and efficient, and were also really fr7wndly.
great delivery
great delivery. service & crew was kept informed when it was coming .the whole experience from buying the sofa to having it delivered was a pleasant experience. the sofa itself is beautiful very good quality I would recomend
Great communication all round
Great communication all round. The delivery was problem free and the lads were friendly and efficient.
The staff were very helpful
The staff were very friendly and helpful, without being too pushy.
James,the manager and Abdul were very professional with a good knowledge of their products.Their more relaxed approach( which I would prefer rather than someone following me around) enabled me to look around and try out the furniture at my own pace, which took some time and a second visit ,as there are
so many styles and fabrics to chose from
My only grievance is, if I order a style, and I want it in the same type of fabric, just a different shade,there is and additional charge of £50. If I was chosing a leather covering, or a more expensive fabric, then I would expect to pay more.I really don't understand why, when the suite is being made anyway, why it has to cost £50 extra, because it isn't the colour,but same fabric type as on display in the showroom.
Bev at the elk mill wonderful.
Bev at the elk mill , Oldham store , was amazing!
I love how she is friendly rather than hard sell.
She spent time with me on two visits to make sure I got the perfect sofas.
She is an asset to SCS.
I can't wait for August now for delivery!
Great service, Abdul was very knowledgeable and talked us through everything
Great service
Abdul was really helpful and…
Abdul was really helpful and knowledgeable.
He helped with picking the colours, design and style and made sure it fit to my requirements of the room.
Service and staff were exceptional.
Delivery experience
Sales staff were friendly and helpful and we are very happy with the furniture, however the delivery was a joke really, two days before it was due we received texts and emails saying it would be delivered a day earlier than stated previously and given a half hour slot late afternoon but they never turned up, no contact, no explanation, got in touch with store the next day they couldn't give a reason but said it was due that morning, that never happened either, got delivery a week later, lots of fun though sat on the floor for a week when you're in your seventies.

Reply from poltronesofà - Oldham

Reply from poltronesofà - Oldham
The price on the sofas was very good…
The price on the sofas was very good and customer service was brilliant
We were made to feel welcome and heard
We were made to feel welcome and heard, every question answered every concern resolved and after three visits to make sure we made the right choice, we cannot be more happy with the service we received at the store
The guy who helped us was brilliant.
Brilliant service from the start to the…
Brilliant service from the start to the delivery. Would thoroughly recommend SCS.
Thank you
Oldham Abdul
Oldham Abdul. Very friendly and helpful. Could not get a clear answer in why you charge £400 pounds extra for a change of colour on the leather on a yet to be built sofa?!

Reply from poltronesofà - Oldham
Staff were very helpful and patient as…
Staff were very helpful and patient as we asked lots of questions they gave us good advice about the material we chose for our sofa due to having 3 dogs.
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