Great experience from in store to final delivery and really pleased with our 2 settees

We received a text the week before delivery to let us know what day the furniture was due. We had an email on the day with an half hour time slot for delivery and a link to track it. The delivery was spot on time and the delivery guys, Mark and Glynn, were brilliant. They fitted everything together and took all the packaging away with them. We were really pleased with the service.

Nice friendly environment with a large choice.The salesman was extremely helpful and patient;he established my needs and budget and I made my selection.The finance paperwork was simple and explained to me very well.Delivery was promised and the settee arrived as promised and the drivers rang to confirm.The two men were very friendly and efficient.Happy with every aspect of the sale The only regret is that I've forgotten the name of the salesman as he deserves a shout out.He was an Asian young man and could not have been more helpful.

The sales team are very knowledgeable and will explain everything you need to know.

Friendly and helpful staff, giving us room to look around and try alll the sofas. Clear explanation and instruction of how to choose my ideal sofa. Lovely service

Customer service. They look after customers. Very good

Very friendly staff ,haven't received my new suit yet

The delivery was on time. The staff were professional and efficient, and were also really fr7wndly.

great delivery. service & crew was kept informed when it was coming .the whole experience from buying the sofa to having it delivered was a pleasant experience. the sofa itself is beautiful very good quality I would recomend

Great communication all round. The delivery was problem free and the lads were friendly and efficient.

The staff were very friendly and helpful, without being too pushy.
James,the manager and Abdul were very professional with a good knowledge of their products.Their more relaxed approach( which I would prefer rather than someone following me around) enabled me to look around and try out the furniture at my own pace, which took some time and a second visit ,as there are
so many styles and fabrics to chose from
My only grievance is, if I order a style, and I want it in the same type of fabric, just a different shade,there is and additional charge of £50. If I was chosing a leather covering, or a more expensive fabric, then I would expect to pay more.I really don't understand why, when the suite is being made anyway, why it has to cost £50 extra, because it isn't the colour,but same fabric type as on display in the showroom.

Bev at the elk mill , Oldham store , was amazing!
I love how she is friendly rather than hard sell.
She spent time with me on two visits to make sure I got the perfect sofas.
She is an asset to SCS.
I can't wait for August now for delivery!

Great service

Abdul was really helpful and knowledgeable.

He helped with picking the colours, design and style and made sure it fit to my requirements of the room.

Service and staff were exceptional.

Sales staff were friendly and helpful and we are very happy with the furniture, however the delivery was a joke really, two days before it was due we received texts and emails saying it would be delivered a day earlier than stated previously and given a half hour slot late afternoon but they never turned up, no contact, no explanation, got in touch with store the next day they couldn't give a reason but said it was due that morning, that never happened either, got delivery a week later, lots of fun though sat on the floor for a week when you're in your seventies.

Staff very helpful and very pleased with the price

The price on the sofas was very good and customer service was brilliant

We were made to feel welcome and heard, every question answered every concern resolved and after three visits to make sure we made the right choice, we cannot be more happy with the service we received at the store

Brilliant service from the start to the delivery. Would thoroughly recommend SCS.
Thank you