Brilliant service from the start to the delivery. Would thoroughly recommend SCS.
Thank you

Oldham Abdul. Very friendly and helpful. Could not get a clear answer in why you charge £400 pounds extra for a change of colour on the leather on a yet to be built sofa?!

Staff were very helpful and patient as we asked lots of questions they gave us good advice about the material we chose for our sofa due to having 3 dogs.

The sales person who we dealt with on both occasions were very friendly very professional made us feel comfortable and let us decide in our own time which piece of furniture we wanted not being asked all the time do we know what we where looking for
Thankyou

The service at the show room was excellent. We were left to look in our own time but we knew the very nice sales lady was available.

We ordered a single chair and two seater recliner Rookby suite,December 7th 25, Delivery March 2nd 2026,
The quality of this furniture is poor, if you use the recliner option and lean forward for any reason, it tilts you out of the chair,and the sofa tilts to acsimilar degree, the foam in the construction is very thin, we have only had it 10 weeks and the arms are looking like a ten yr old suite ,when the two seater recliner it becomes unsteady, when returned to default position, both sides look uneven , the seat cushions sink and not a great support.
I have contacted scs customer support and sent phone videos to support this claim over 1 week ago but failed to at least an acknowledgement.. buyers beware of the quality of your intended purchases.. not good value, I have requested full repair, replacement or full refund.... waiting

The young lady that helped me was very friendly, informative and efficient. It was so good to have someone to answer all of my questions and she was so cheerful and informative. In fact all of the staff were very friendly.

Even tho delivery date changed all went well from start even the delivery drivers both good guys took care putting together and took all pkg away thank you

Great service in store helpful sales people
Delivery on time
Friendly professional delivery team

Garry was very helpful & efficient

Excellent staff very helpful and friendly and choose two seater sofa that suited my home

Gary was superb he explained everything

The gentleman that greeted us was friendly and helped us to find what we were looking for .

Very kind and helpful realky enjoy my vist

Bought my sofa in December and still waiting for delivery can't get in touch with the store 3 times they have changed my delivery date I'm going for a full refund won't ever use this company again

Great services from the team. Everything was explained clearly and openly.

The staff at the Elk Mill Retail Park went out of their way to help purchase a bed Settee, we were with elderly relatives (88 & 87)purchasing the above item
the staff were really helpful. We will definitely bear in mind for future purchases

We were welcomed into the store by Jodie, who explained everything to us and left us to look round. When we needed her help she came and sat with us and made us feel very relaxed. The whole experience was great. I would definitely recommend everyone to shop there

Extremely helpful and informative, Abdul at the store was approachable and friendly.