First class furniture exellent quility delivered on time by Two very professional Delivery men

Spot on ,nice lads .every thing run smoothy

The delivery team we're respectful and assemble the sofa with care.

The delivery team were perfct+

From entering the store to having our new sofa delivered the experience has been second to none.
Very impressed with all staff involved with our purchase .
A big thank you to all involved.

The Sales Lady Donna was very patient with us and Assisted us making the right decision for our home. We have had bad experiences in the past with companies going out of business so we felt reassured paying a deposit of over £1200.00 on a three month delivery promise.

Staff were very nice and friendly and not pushy with very good product knowledge.

Pleasant ,friendly helpful staff,eager to please also no pressure to purchase

Great lads delivered and assembled sofa expertly

Really happy with the delivery lads very friendly and helpful kept us informed of delivery slot time by phoning us . Put the suite together and showed us the phone chargers which we didn’t know were there!! Love the suite.

Delivery was on time with a phone call to confirm time of arrival
Delivery crew were efficient polite and tidy clearing away the packaging
Time was taken to explain how the mechanisms worked
We had a slight issue with some creasing/colouration change on the leather but this was dealt with following a visit from a technician was was again helpful an efficient

Walked into the store at Preston to be greeted by Alison, offering us hot or cold drinks. She was most helpful and not at all pushy. I went away after ordering the suite of my choice and very satisfied with my purchase and the lovely Alison

Ecellent service, Very helpful in picking our
furniture, even gave us a cup of tea
Michael.

I was pleased with all aspects of buying a sofa from you apart from when the item was delivered the delivery man gave me some kind of screw & said that it should be fitted to ensure the seats of the sofa are joined together properly. He said that they weren’t going to fit the screw as thenSeats of the sofa were already joined . I accepted this but after the drivers left I noticed that the 2 seats of the sofa appeared to not align with each other properly.

Keeping in contact on time of delivery of furniture lads where brilliant .service really good outstanding.

The ordering in store was ok, the updates for delivery were ok. I am disappointed that you cannot print off an invoice receipt in store when I asked i was told on more than one occasion your printer was broke?? Some people like myself prefer to have paperwork receipts. I did not get a final invoice saying I had fully paid, just my credit card receipt.
On delivery day communication was good I was told what time to expect delivery.
The two guys worked very fast, however I had to point out the first sofa which was half unpacked was not the one I ordered. The guys immediately repacked that sofa and mine was brought off van. I was told I would need an extension lead if I wanted to move sofa around, I have since found out I can buy a rechargeable battery which would eliminate this problem. I had to ask them to plug it in to test if it worked ok, and it did. Don't get me wrong the guys were very polite just think it was bad day for them.
I had good look at sofa, very nice, however I noticed what looked like marks on headrest part of sofa that at first I thought were creases. I purposely left it to rest couple days but still there, looks like stain because of creases. It may be how it was packed I don't know but I am not happy and would like someone to visit to look at it. I await your reply, thank you Margaret Owen

I was met at the door by CHRIS one of your sales staff he was so friendly and jolly and being an OAP he made me feel at ease he explained everything to me and showed lots of patience eventually I chose what I wanted filled in the paperwork he truly was a gentleman and I will certainly recommend SCS to all my friends this was from Riversway Retail Park Preston

informative salespaerson but no pressure. Everything explained fuly

Kept us informed on the delivery time
Really good service