The 5 stars is for our interaction with the staff at the Scunthorpe store. Very helpful & knowledge. Great service. However, I would not give the experience we had on the website anything more tha... See more
Location
Switch locationLakeside Retail Park, Lakeside Parkway, DN16 3UA Scunthorpe, North Lincolnshire,, GB
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The staff in the shop were very pleasant and helpful. When the suites were delivered one settee had a dirty mark on it that the driver pointed out and he made an attempt to clean it.The process for... See more
Company replied
It is hard to give a detailed review as our order is not due until early October when are visit to the Scunthorpe store was on the 3rd July. We were looking to replace a leather suite. The store was... See more
Great service throughout from the store purchase to delivery. Store staff friendly, knowledgeable and helpful. Not a high pressure experience at all. Kept informed at every stage and my sofa was de... See more
Company details
About poltronesofà - Scunthorpe
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Lakeside Retail Park, Lakeside Parkway, DN16 3UA, Scunthorpe, North Lincolnshire,, United Kingdom
- 01724 290910
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Great service from the shop and…
Great service from the shop and delivery.

Reply from poltronesofà - Scunthorpe
These comments are specifically for SCS Scunthorpe …
These comments are specifically for Alan and Rash at the Scunthorpe store. Both these guys bent over backwards to help us with chairs, sofas, tables and carpet - I cannot come d them highly enough for their advice and patience !

Reply from poltronesofà - Scunthorpe

Reply from poltronesofà - Scunthorpe
Fantastic experience
The whole experience was great, no pressure sales, no following us around, the guy who served us only approached us when we were ready. He was friendly, informative and very in tune with our needs in regard to purchasing a recliner chair for my husband, nothing was too much trouble, I feel that furniture shop staff have got the it just right regarding selling, and not pressuring you as soon as you walk in, we sat with our salesperson very comfortably with tea and coffee made for us, he was incredibly helpful, priced every single version of the furniture we looked at to compare cost. We were happy to purchase our furniture following a very in depth conversation as to what was included in the sale. A very smooth and enjoyable experience!

Reply from poltronesofà - Scunthorpe
Excellent Service
Excellent Service, very friendly and efficient, I would 100% recommend the guys that delivered

Reply from poltronesofà - Scunthorpe
A great shopping experience without any…
A great shopping experience without any pressure matched by a great delivery service.

Reply from poltronesofà - Scunthorpe
Helpful staff
Nice clean and relaxed showroom with plenty of choice. Staff left me in peace to look around before offering assistance and when he did, he was very helpful which made my purchase hassle free, definitely recommend to friends 👍🏻
Offers a good shopping experience.
Emma was very friendly but not pushy. Impressively , she remembered us from a previous visit a couple of weeks earlier which made the experience much more personal. She was knowledgeable about the sofas on sale and explained the different guarantees that came with the suite very clearly.
The store manager (apologies to him as I never caught his name) was also very knowledgeable and helpful when it came to the final sale.
Overall, a very pleasant shopping experience.

Reply from poltronesofà - Scunthorpe
Promt and courteous service
Promt and courteous service. Zero percent interest instalments.

Reply from poltronesofà - Scunthorpe
Excellent service throughout- did not…
Excellent service throughout- did not pester when looking around the store but available when requested to answer any questions. Excellent delivery service really like the time slot as allows flexibility. Delivery guys really friendly and cleared away the packaging. Told they had stepped in to deliver last minute so really appreciated that to avoid disappointment. Thank you🤗

Reply from poltronesofà - Scunthorpe
It’s about the customer needs
Came in recently with mum to buy a two seater sofa, the salesman was extremely friendly knowledgeable and helpful. We were all set to buy a merial 2 seater sofa then had a change of heart and wanted to look at the leather ones. Salesman was brilliant, very understanding and proceeded to assist us. Brilliant service.

Reply from poltronesofà - Scunthorpe
Very friendly team
Very friendly team, contacted me 15mins prior to delivery. Good service.
Scs tom and mark who delivered my new…
Scs tom and mark who delivered my new sofa, were very kind and efficient thank you 😊
Perfect service
Delivery was fast clean and efficient, friendly Delivery men
Thumbs up 👍
Excellent service in store and by both…
Excellent service in store and by both driver and mate thank you
Payment taken for carpet no longer stocked.
Surveyor priced up job. Payment was taken in full and advised a call would be received to arrange fitting. When call came it was to advise carpet no longer stocked. Had to call customer services to request full refund.

Reply from poltronesofà - Scunthorpe
The assistant could not have done…
The assistant could not have done anything more to help me choose the right chair for my needs, even to the point of brining the chair from the upper floor to the ground floor for me to try/select as i have difficulty with walking.
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