poltronesofà - Slough Reviews 

1,125
TrustScore 4.5 out of 5

4.5

Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD Slough, Berkshire,, GB


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Rated 5 out of 5 stars

From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answere... See more

Rated 5 out of 5 stars

Everything from the choosing of the sofa (very difficult because of so much choice) to the delivery by 2 incredibly fast and helpful boys, was exemplary - I can highly recommend this company and the s... See more

Rated 5 out of 5 stars

We bought 2 x sofa sets (3 + 2 + 1 seaters). One set was full power recliner the other mixed. I think our SCS Slough salesman was chap called Haroon - excellent non-pushy approach and patient with que... See more

Company replied

Rated 4 out of 5 stars

The delivery guys were very good they informed he when they were half an hour away. The bought in our sofas and assembled them With care. The only thing is that the ottoman was missing and the delive... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Slough

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, United Kingdom

  • 01753 541586

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,125)

17,491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nazim at SCS Slough is amazing

I had visited the store a few times before purchases 3 sofas. The guys at the store were fantastic! They were very helpful and they really wanted to go out of their way to understand your needs. A gentleman called "Nazim" was exceptional. His level of care and customer service was phenomenal. He gave us so much information about the sofa's we had liked and also showed us around the store and he seemed to be well informed on product knowledge. My husband who wasn't in agreement of my choice prior to us visiting the store was sold just based on the attitude of this employee. He seemed very genuine and not interested in just getting a quick sale but was actually concerned about our budget and needs. We felt very comfortable speaking openly with him and he was very friendly and willing to help. The manager of the store was also a very friendly guy. Hats off the the team their at SCS Slough. Please go visit the store and check out their excellent deals.

June 2, 2024
Unprompted review
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Staff extremely friendly

Staff extremely friendly - service excellent - 2nd time that I have brought something from SCS and will come back again

May 27, 2024
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Went into the Slough branch great…

Went into the Slough branch great service very quick great prices only downfall was the measuring the room had to chase them up as no one had contacted me

May 31, 2024
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Good advice and sales

Quick sales experience and good advice from the sales representative. Just looking forward to my sofas arriving

May 29, 2024
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great service Andrew was very helpful and spent time…

Andrew was very helpful and spent time sorting out our request and we left happy.

May 28, 2024
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

made to feel welcome

welcomed and made to feel comfortable, polite and helpful staff

May 19, 2024
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great Service

My husband has just had a kidney removed and the two drivers went above and beyond to make sure the sofa and chairs went into the room. unpacked and removed any packing

May 16, 2024
Unprompted review
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

We were helped by Abul

We were helped by Abul, he is very knowledgeable and listened to what we liked and helped us in the right direction to choose a sofa. After a few days we went back and purchsed this. Thank you Abdul.

May 5, 2024
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

It was amazing

It was nice and amazing

April 30, 2024
Unprompted review
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Nazim was extremely welcoming and…

Nazim was extremely welcoming and knowledgeable

We showed a picture of the sort of thing we were looking for and he knew a sofa straight away that would suit

We visited other stores but the assistants were nothing compared to Nazim

He didn't make us feel pressured to buy and gave us space to discuss privately

I would definitely recommend Nazim

April 30, 2024
Unprompted review
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

No problems

May 2, 2024
Unprompted review
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Good experience with SCS

We bought 2 x sofa sets (3 + 2 + 1 seaters). One set was full power recliner the other mixed. I think our SCS Slough salesman was chap called Haroon - excellent non-pushy approach and patient with questions and time deciding - he deserves a medal :) Delivery slot was missed but got a £50 credit for the delay which was appreciated. Delivery drivers were friendly and carefully brought in sofas and set them up

March 3, 2024
Unprompted review
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Thrilled with quality and price. Brilliantly sold to me by Nazim.

I was looking for two 2 seater sofas and had a specific shape in mind. Nazim was incredibly helpful and steered me towards exactly what I had described to him. I chose a sofa and he explained everything about it .... durability and the guarantees SCS include in the sale. He has the patience of a Saint !! I went backwards and forwards from one colour fabric to another, over and over again ! I was a bit dubious about the colour I wanted seeming too bright, so he took the sample over to natural daylight from the window (rather than the very bright showroom lights) and it was perfect ! Problem solved, but ..... I then changed my mind again and went for a totally different colour. As I said before, Nazim was so helpful and patient. Sale complete !!! Then, I got home and changed my mind about the colour ( and fabric type !) I called customer services and they got Nazim to call me back. He changed my order over the phone, again in his lovely helpful manner. Thank you Nazim. :)

May 2, 2024
Unprompted review
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Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

The staff was extremely helpful and…

The staff was extremely helpful and very knowledgeable and I would recommend Slough Branch

May 1, 2024
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 4 out of 5 stars

Staff very helpful

Staff very helpful and not to pushy
Help us find the right sofa for what we needed
Just like to thank Abdul for the great service

April 28, 2024
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Exceptional Service and Personalized Attention

I recently had the pleasure of purchasing a sofa from SCS, Slough and I cannot praise their customer service enough. From the moment I walked in, I was greeted with warmth and professionalism. The employee, Nazim, exemplified outstanding communication skills, taking the time to truly understand my budget and requirements.

What truly stood out was Nazim's ability to recommend the perfect option for us. Not only did they consider our budget constraints, but they also took into account our specific preferences, ensuring that we left the store completely satisfied. Their flexibility regarding payment options made the purchasing process smooth and stress-free.

In today's fast-paced world, it's rare to find such personalized attention and genuine care for the customer's needs. I highly recommend SCS, Slough to anyone in search of not just a product, but an exceptional shopping experience. Thank you, Nazim, and the entire team at SCS, for going above and beyond to make my sofa purchase a memorable one.

April 28, 2024
Unprompted review
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

New sofa

We were looking to replace a sofa, the two gentleman sorry can't remember names were both amazing, we were in the Slough store for quite a while whilst deciding, the advice given was perfect, explaining different leather types. We did buy a sofa and thank you for all the help.
Donna and Mark

April 28, 2024
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Graham was very patient and helpful and…

Graham was very patient and helpful and called as he said he would

April 21, 2024
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Great service

Very good service from start to finish.
Any questions asked they gave me the info which helped me buy my sofas.
Also the delivery drivers Steve and Nev were great.
Helped put my sofas together and were clean and tidy too.
I would recommend SCS.
Thank you very much.

April 20, 2024
Unprompted review
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Rated 5 out of 5 stars

Fantastic service

Our sales advisor, Abdul was fantastic, his knowledge of the products, found our ideal furniture, the way he explained the break down of costs.

The delivery drivers were also fantastic. They delivered on time, and with ease. Really nice guys

April 9, 2024
Unprompted review
poltronesofà - Slough logo

Reply from poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

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