From start to finish everything was great the delivery guys were really good quick done a great job service was outstanding highly recommended.
Location
Switch locationUnit 2C Slough Retail Park, Twinches Lane, SL1 5AD Slough, Berkshire,, GB
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From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answere... See more
Everything from the choosing of the sofa (very difficult because of so much choice) to the delivery by 2 incredibly fast and helpful boys, was exemplary - I can highly recommend this company and the s... See more
The delivery guys were very good they informed he when they were half an hour away. The bought in our sofas and assembled them With care. The only thing is that the ottoman was missing and the delive... See more
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Company details
About poltronesofà - Slough
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, United Kingdom
- 01753 541586
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Of course
Of course! Here’s the English version of your feedback:
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I would like to express my sincere thanks to the team at ScS Sofas for their outstanding customer service! From the moment I walked into the store, I was greeted with kindness, professionalism, and a genuine willingness to help. The staff were not only friendly but also incredibly knowledgeable – they provided me with all the information I needed, making the process of choosing the perfect sofa smooth and enjoyable.
I truly appreciate their dedication and patience – it’s clear they genuinely care about their customers. Thanks to them, I feel confident that I made the right choice. Thank you once again, and I wholeheartedly recommend ScS Sofas to anyone looking for quality furniture and exceptional service!
Nazim at Slough branch was very…
Nazim at Slough branch was very helpful, patient and not pushy.
Gave great advice
Tracking was vital for me to be there…
Tracking was vital for me to be there at the time of arrival. Conscientious and polite delivery guys. Smooth transition
Personal reference code BAS-056-066
Personal reference code BAS - 056 - 066
The delivery drivers were incredibly efficient and couldn’t have been any more pleasant or helpful.
Thank you to them for all there help in delivering my sofas to me.
May use AI-assist with repliesRead more
Very arrogant and agressive store…
Very arrogant and agressive store manager named Graham.
Unfortunately we purchased the 3 seater sofa and an armchair before we experienced his awful attidude.
It left us with extremely bad feeling and we will never shop with ScS company again.

Reply from poltronesofà - Slough
Slough Delivery Staff
The delivery staff were great; friendly, efficient and helpful. They provided a 5 star service.
We brought sofa from SCS Slough
We brought sofa from SCS Slough, paid over £450 for insurance at the time. Sofa needs repairing and I have been calling SCS almost everyday, they don’t respond. I have emailed several times and they did not respond. I visited the store in Slough and they advised me on keep trying to reach them. This is wasting time and go around in circles. Customer service is appalling never experienced this with other stores.

Reply from poltronesofà - Slough
Excellent Service received from Slough ScS Branch
We only went into Slough ScS to ask directions and ended up buying a settee LOL, only joking. We were shopping for a new settee, our current settee was 25 years old, so we were looking while the sales were on for a replacement, and ScS was our first shop we visited. From the moment we stepped in the store we were greeted by Shukry, he allowed us to browse the shop without any pressure. We liked a display leather 3 seater recliner and chair, it was at this point we were introduced to Graham, Branch Manger, excellent service, we negotiated a price and had delivery 3 days later. We would certainly recommend Slough ScS, Excellent staff, Excellent Management and Excellent service, quality and value for money, Thank you.
Excellent service from start to finish
Andrew in Slough store was excellent very helpful and not pushy. Good range of furniture and ordering went very smoothly very impressed,a delivery was on 28th which again was very good exact time and the two men were very helpful and efficient
Delivery staff
Very quick and efficient delivery service, very helpful and knowledgable staff within store
Perfect communication about the…
Perfect communication about the delivery time. Pav and Arek were great professional!
Painless delivery by Ethan and Joe
Delivery was painless by Ethan and Joe…
Sofa and armchair delivered with care and respect for my property.
Installation was quick even after I asked to see how to dissemble them myself should I need to move them to another room…even showed me the fire certificate under the sofa & chair.
All covers and packaging taken away.
Great job guys👏👏👏
If I could give zero stars I would.
If I could give zero stars I would.
Lies lies and more
Lies. Promised a sofa would be delivered within 3 weeks, and yet here we are waiting for it still after 8 weeks and no sign of Delivery anytime soon.

Reply from poltronesofà - Slough
Efficient delivery
Our sofas were delivered efficiently by a friendly 2 man team. Great communication about delivery time.
The drlivery team were great on time…
The drlivery team were great on time and careful bringing in the sofas to the house and also puting the sections together
The salesman Shabaz was very pleasant….
The salesman Shabaz was very pleasant honest and very very helpful let me choose without putting pressure which some salesman do that made me return and choose extra furniture the manager of the store was also excellent definitely would recommend to my family and friends
Really kind guy that dealt with us
Really kind guy that dealt with us. Made the whole process quick and very easy.
The young man Shabaz who we dealt with…
The young man Shabaz who we dealt with was knowledgeable, friendly and very helpful
As was his manager
Great service
We were made very welcome when entering the showrooms where we were greeted by Anfaz who was very professional and knowledgeable nothing was too much trouble for him he showed us s number of suites that would suit our needs his patience was rewarded by the sale of a suite of furniture which we were very comfortable purchasing
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