Timely delivery and very friendly professional staff

Popped in to browse and was really impressed with the knowledgable, helpful Gerald, who was only too glad to talk through all the features and materials. Very relaxed, no pressure whatsoever - Gerald is a genuine credit to your company. Left with a free tape measure each; we’ll be back! 👍👍

Got just what we wanted with great service.

Most helpful, very polite worked very hard and cleaned up after them

Very good information about the furniture and the way it will be delivered Very good indeed.

Ordered sofa 8th Jan for delivery 28th Feb, delayed til 10th March, then delayed til 30th March, then 27th April now 28th April. Customer Services an absolute shambles!! Noone answers for hours. Found a separate number given by a store and when got through no use. My order is from an insurance claim as my previous sofa 18months old has faulty mechanism. Therefore was issued with an SCS voucher. Unable to cancel as will end up with another voucher no goodwill compensation aas claims I aint paid cash yet I am still paying for the faulty one. Im appalled by the whole situation!!! Manager at store who sold sofa was the only person who was lovely and I feel sorry for him as its an embarrassment for him!!

The show room we visited in Solihull was beautiful, very well designed and the staff were very friendly and helpful. We weren’t hassled to make a decision but had lots of useful advice and we chose our sofa at our leisure and are very happy with it.

Gerald was extremely helpful and knowledgeable. He was also friendly and approachable which is why we chose to by from SCS

Ge at the Solihull branch was so friendly and informative. Was a massive help when we had questions and just made it a really great experience overall.

On time, efficient and tidy. Great job

All good no problems. Took 2 Months before delivery but very pleased with sofas and delivered with care. Very pleasant and efficient arrived on time of day as advised by driver who was really helpful.

I recently wrote a review , and unfortunately have to continue with the sorry saga.
Sofa delivery one arrived but delivery guys could not get it through door without trying the other entrance options, which resulted in a non delivery. A new delivery was arranged for today, the the really helpful guys got it in without much effort. However, when one part was in situ I noticed that not only was it the wrong colour , but also the wrong sofa !!! It’s consequently gone back and I’m left with nothing. Trying to get through to the helpline is a nightmare also unless you press the option that you want to pay them something, and then they got back quickly. Dreadful , apart from the staff on the end of the telephone when I finally got through. Two days off work with loss of pay for nothing. Not happy !!!

Really pleased with SCS, from sales staff, right through to delivery. I was updated a couple of times re time of delivery and the sofa’s came within 5mins of original time. Guys were extremely polite and very efficient. Delighted with my furniture.

Went into the shop looking for a new sofa, had a good look around and finally decided which one we wanted. Seen by salesman. Purchased what we wanted

Trevor , our salesman, was fantastic. Very attentive without being overwhelming.

Rhianna was most helpful and after stating what we wanted she showed us our prefect suite

Extremely helpful, pleasant and knowledgeable staff member who knew what I was looking for and found the perfect sofa for me.

We have visited this store many times and each time have been helped with all our questions. Mohammed was a great help throughout our process of purchasing our sofas. He gave us all the options and was very patient with us deciding. Thanks a lot for all the help

We have used SCS more than 20 years ago when we moved to Dorridge
We have bought some new sofas a few weeks ago and we love them

Fantastic service from start to finish from the excellent service received from Damain in the Solihull store to the 3 delivery men who brought our sofa today. Had to take the door off to get it in but they did everything they could to get the sofa in and it looks fabulous. Lovely quality and so comfortable.