Russ was friendly, very helpful, made me feel welcome

Macie Helpful when buying and delivery guys Mick and Dave very accommodating
S0004-7103712
SDC-266-252

I had viewed suites online first to see if I liked the look of any and dropped into the store to ask advice and the assistant answered any questions I had and was able to order my first choice of suite they were friendly and polite and took time to explain everything to me thank you

Very helpful, booked an appointment on line saved £50.00 on purchase 😊
Already had sofa in mind but needed to check colour choices .
Choice made, sale agreed and delivery date given then paid for. In and out within 40 minutes .

Just to update on my previous review criticising scs and I am now happy to say that it was not the South Shields shop that created the problem but the Wallsend shop, that let us down.
All is well now and our furniture is sitting happily in our home.
Delivery address NE33 3GD

Took time to show me the sofas I liked and answered my questions.Didn't feel rushed.

Poped in just to look at the riser type chairs, and with the help of Julie and her extensive knowledge ended up buying one, loved the way we not put under any pressure to buy I would definitely recommend this shop.

A good selection of carpets for all rooms. Helpful staff who explained the ordering process and booked a date for the lounge to be measured. Easy payment schemes available.

Staff were very helpful and patient. Could have taken all day to choose a settee and they wouldn’t have complained. Looking forward to the settee being delivered.

Went in to the shop yesterday to buy a new sofa and chairs for the Christmas. I have to say the staff went above and beyond.
I had a fractured ankle which I struggled walking a bit as I had a big boot on my foot and I got help with that too, linking onto the lovely gentleman as I hobbles around haha :) They found me a lovely sofa and two love chairs and a discount too which was amazing. Delivery will be here middle of November, so plenty of time for Christmas. Keep up the good work guys. A very happy customer at SCS I won’t shop anywhere else :)
Deborah x

A simple process to choose because staff were helpful without being pushy and we were given a good deal and very favourable treatment. .

Nice and easy. Happy with purchase

Lots of choices, very friendly and helpful staff. Quick delivery

The delivery of my sofa and chair was top class.itis absolutely lovely.the drivers Sean nd Paul were so respectful.so happy 😊

Excellent delivery service from Bobby and Jack on time polite and did everything professionally . Put sofa on place and removed all packaging. Job well done

Myself and my wife have visited the store today.

Wow wow wow.

Marie and the staff are amazing, listening to your needs, what you like and what you don't offering the knowledge and experience to help you choose the right sofa and flooring.

As am disabled with my vision and mobility, Marie was wonderful to suggest recliner chair and sofa plus which I didn't know that as the chairs are specifically designed for disabled and claimed PIP an extra 20% off with VAT EXEMPTION.

So my experience was absolutely brilliant, the ladies to the company proud.

I was nervous coming to store as I had no idea what I was looking for as I have multiple disabilities so choosing a sofa is hard.

So thanks to Marie and team have found a perfect sofa and chairs that are amazing, plus flooring for our lounge.

This team are kind, always listening to your needs, a pleasure to talk to, with a welcoming smile,and make an amazing coffee and biscuits.

Really helpful and friendly staff. I experienced excellent customer service. Would definately recommend the store.