poltronesofà - South Shields Reviews 

731
TrustScore 4.5 out of 5

4.7

Crossgate, 0, NE33 5QX South Shields, Tyne and Wear,, GB


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Rated 5 out of 5 stars

Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... See more

Rated 4 out of 5 stars

Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... See more

Company replied

Rated 5 out of 5 stars

We were kept informed every step of the way on how long our new suite would take and then what date and time it was going to be delivered. The two young men were very pleasant, respectful and profess... See more

Rated 5 out of 5 stars

Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - South Shields

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, United Kingdom

  • 0191 731 3300

4.7

Excellent

TrustScore 4.5 out of 5

731 reviews

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4.7

All reviews

(731)

17,927 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick Delivery 🚚

Needed a sofa and chair for the Christmas holidays and if it wasn't delivered super quick, I would be sitting on a dining chair on Christmas Day. Visited the South Shields store on Monday and they are delivering tomorrow (Wednesday). Less than a week to Christmas, didn't think I could get anything leaving it that late. They made it happen. Well done 👍

December 19, 2023
Rated 5 out of 5 stars

Great Company to deal with

The whole experience from start to finish was seamless. I have no negative remarks to make regarding my dealings with ScS. They were very professional and kept us informed every step of the way. Delivery was on time and the two men who delivered the sofa were very friendly an left no mess. I would certainly deal with this company again and I wouldn't hesitate to recommend them to others.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fast and friendly delivery

The communication and regular updates about the delivery time was really helpful. The delivery men were efficient and friendly. They asked exactly where I wanted the furniture set up and left no mess behind.
The settees are really comfortable and look great. I’m very pleased!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Delivery from FOSS SDC-249

Delivery from FOSS SDC-249, can’t fault the service.

The passage was a bit tight to bring the settee through (2&3 seater). He was more than happy to bring it around to the back and come in through the conservatory. Fully explained that I had 72 hours to report faults as it was not being opened on delivery due to decorating the house, overall a great experience.

Sofa is as expected when we seen it in the show room.

Overall great experience from walking in the shop, ordering and having it delivered.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

We were greeted by Marie as soon as we…

We were greeted by Marie as soon as we walked in Store at South Shields but she wasn’t at all pushy, she was warm, pleasant and knowledgeable about the products pointing us in the direction we wanted to be in and we invested in our first new sofa in 12 years! They have an excellent range of sofas making it difficult to make a choice but Marie was a star from start to finish, we look forward to receiving our new sofa first week of December
Thank you so much

September 24, 2023
Unprompted review

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