Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... See more
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Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... See more
Company replied
We were kept informed every step of the way on how long our new suite would take and then what date and time it was going to be delivered. The two young men were very pleasant, respectful and profess... See more
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... See more
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Company details
About poltronesofà - South Shields
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, United Kingdom
- 0191 731 3300
4.7
Excellent
731 reviews
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10/10
The Delivery Lads John & Steve Were Very Professional, Kept us informed on delivery day & time slot. & done SCS a Great Service. Thanks
February 23, 2024
Unprompted review
Marie
I visited the South Shields branch of SCS to look for a new sofa, where I met Marie, a sales advisor, Marie was extremely helpfull, and very professional, in helping me select a sofa, for my needs, and my budget. Yes, I was very happy with the level of service I received from SCS that day.
Thank you, Marie.
February 24, 2024
very friendly staff
very friendly staff. no pressure while browsing in store when we selected suite the gentleman went through all our options so we were very happy to place order
February 16, 2024
The salesman Russ made the whole…
The salesman Russ made the whole experience totally stress free, when we finally decided what we wanted we were not sure if it would actually fit in our living room and it was no problem for us to go home and measure as he didn't want us to buy something that totally wrong, which is what would have happened as it was he helped us get what we wanted so he definitely deserves 5 stars.
February 13, 2024
Fantastic customer service in store…
Fantastic customer service in store with excellent product knowledge and advice.
Was a lovely experience for my mother in choosing a chair
February 9, 2024
Excellent Service from the Delivery Team
Excellent service from the delivery team of Jake & S. Ditch. Spot on time and very helpful with advice on dismantling the sofa being replaced.
February 1, 2024
Unprompted review
Couldn't fault anything.
January 15, 2024
Very helpful staff
Very helpful staff and showed all the different styles and the different colours, materials available
January 17, 2024
The salesman was very helpful and knew…
The salesman was very helpful and knew everything about what he was selling
January 16, 2024
We didnt feel pressure or to commit
We didnt feel pressure or to commit, we were encouraged to look around and to give them a shout if we needed advice or assistance and then given the info we needed to make it a pleasant experience and a choice of what we were looking for
January 13, 2024
Good choice of styles and colours on offer
Your assistant Julie was very knowledgeable and a great help to us in choosing our new settee.
Many thanks
January 7, 2024
Order my new sofa in December
Order my new sofa in December, the staff where really helpful, I was given constant updates regarding the order. The delivery date came and the 2 lads (John and Craig) where excellent, polite, asked where I wanted the sofa, no hassles at all.
January 4, 2024
Unprompted review
Friendly staff
Friendly staff. Left alone to choose at our leisure but staff on hand to answer questions. Perfect
January 3, 2024
SCS South Shields was guided by Marie…
SCS South Shields was guided by Marie who was fantastic with us, plenty of advice and options, pleasant but not to pushy, five stars. Thanks.
January 2, 2024
Very helpful in store and whenthe lady
Very helpful in store and whenthe lady. Came to measure the stairs
December 29, 2023
Very happy
Nice greeting from staff very polite made you feel very welcome you could see very professional. Going to recommend to family and friends.
December 29, 2023
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