Poltronesofa have failed to send a confirmation of order.

The customer service was excellent we were allowed to browse at own pace and when we needed help or advice they were able to answer all our queries. It was a very relaxing experience.

Good variety of products. Friendly knowledgeable staff.

Staff friendly
Order arrived within time frame
Nice comfy settee

Carefull when bring sofa in and setup

Excellent service from Jazz at Stockport branch. Such a lovely man.
Thanks
Diane Whelan

Came to the store for a look around, Jazz was so lovely and helpful that we came back the second time to purchase the sofa with Jazz Cannot thank him enough.

Customer service exemplary delivery men very respectful of our property and the new furniture.

Red was brilliant
.explained everything ..different types of leather texture..colours ..eventually we chose an ex display reclining sofa and chair as it could be delivered in a few days ..what a bargain my brother is delighted with his soon to be delivered sofa and chair
.well done Red and thank you so much

The store was lovely and the staff were fantastic, nothing was too much trouble the guy made us feel very relaxed but put us under no pressure at all

My Son accompanied me to your Stockport Store. On entering we were greeted very well and as I knew exactly which item I was hoping to purchase after informing the Salesman he immediately took us to the area it was in then very courteously said " I'll leave you for a little while but I will come back and see how you are getting along". He returned as promised and immediately I felt what a wonderful reception and how informative. I purchased a footstool and was given all the relevant info eg: delivery and what to expect. I am an 85 year old lady and would like to say 'thank you' to the member of staff involved but unfortunately I didn't get his name. A very pleasant visit.

On our first visit to the store in May we were warmly met by Mr Ravinder S, he was very helpful. After making our choice an email was sent with a quote. We returned to the store on 26th where we made our purchase, again we found Mr Ravinder S very helpful, also chatted with some of the other staff who were very pleasant.

Delivery service

Fantastic! Sharon was so helpful when we visited with Dad. He was using a wheelchair but she never patronised him or treated him as elderly. We were given lots of guidance, she helped with choice of fabrics. Nothing was too much trouble. On our second visit she remembered us and which sofa we’d been interested in. My husband and family will definitely be visiting the store when we need a new sofa

No over due salesperson just polite expertise when asked.Ravineu was a great help.

Very satisfying

The salesman Red was very helpfull with measurements and materials and explained the workings.

The service was excellent and the assistance wee received was excellent from start to finish the assistant was very polite and knowledgeable she talked us through the whole process making it easy for us a great service no complaints 10 out of 10 thanks Jamie

First Class service - 10/10 to Wayne.