Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... See more
Company replied
12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB
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Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... See more
Company replied
Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... See more
Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised They were delivered by a very professional team who kept in contact... See more
Staff were helpful but did not hassle whilst we were looking round. Made some helpful suggestions as to what would suit us and once we had decide on a sofa and chair the order process went smoothly.
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Written by the company

12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, United Kingdom
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Friendly, helpful and knowledgable staff. A pleasant comfortable atmosphere without any pressure. Excellent showroom.
Very easy going relaxed atmosphere. Most of furniture is electric recliners and items on displace at low prices are end of line. Delivery price very high due to inflated petrol price that has fallen. The discount given just covers that cost. 3 months wait for manufacture and delivery too.
As soon as we walked in we were met by this super happy friendly bloke called Wayne… Honestly we ended up buying a sofa… He felt more like a family friend rather than a salesman!!
Absolute credit to the company.
A shame it’s so micro managed and everything goes through phone calls rather than the staff having full trusted control over sales etc.
Also the new butchers piney is so hilarious we thought Wayne was a lost butcher… He is not building the furniture so why wear one?
In a nutshell see Wayne if you want a laugh and honesty :)
Exceptional Quality and Outstanding Customer Service!
I recently purchased from poltronesofà at ScS Stockport, and I couldn't be happier with my decision. The sofa looks absolutely stunning and the Italian craftsmanship is top-notch.
On the purchase day, the staff was incredibly patient. They took their time to explain everything clearly and helped me through the process of choosing the perfect fabric and design that fits my home beautifully.
If you are looking for premium comfort and excellent customer service, I highly recommend them!
Delivered on time and delivery men were courteous and professional.
Would definitely use your company in the future.
We had a great visit to SCS Poltronesofa, the Peel Centre, Stockport, on June 26th. We were welcomed by Christine, who looked after us completely and was friendly and most helpful, without being at all 'pushy'. We chose the perfect pair of sofas for our living room and came away completely satisfied with our purchase. The only small cloud on an otherwise perfect visit is that we must wait until September or October before our sofas will be delivered...not a problem for us, but if you were to go into the store thinking you'd only have to wait a couple of weeks, you'd be disappointed; although, it's possible that not all orders would take quite so long to arrive.
Wayne first introduced us to the range of leather suits available and guided us to making the best choice.
Good salesman !
Delivered okay !
Overall Excellent !
Everything was a good experience from first visiting the store to delivery. Delivered earlier than the first estimated date. Delivery staff very polite and efficient, they even told us there was an issue with the sofa
Lovely clean store set up really good your server jazz was so confident efficient helpful
Great team from ordering my sofa in Stockport ,there was no pressure the salesman was very helpful , the delivery lads Leo and Daniel kept me informed all the way and did a great job .
The whole experience from start to finish was flawless. 5 stars all round👍👍
Staff member Jaz made us feel welcomed as we entered the store and didn't overload us with information, gave us time to explore and was immediately on hand when we had any questions.
Made a purchase that day and he was very helpful throughout.
Excellent service from all the staff we interacted with.
great fitters ,took a short time to assemble,nice and polite,could not be better. a pleasure.
Left us to wander around on our own before finding us upstairs then they helped find a sofa that ticked all my boxes.
My experience overall was very satisfying, enjoyable and made easy. I was dealt with a guy named Red. Lovely warm and very welcoming man. At the stockport store. Told him what I wanted. What type what material , colour and was a done deal in 45 minutes. Left very pleased. Thank Red. 😊
only popped in for a walk round and a look, have had sofas from SCS before so was intrigued to see the difference now its Poltrones, staff member was really nice and helpful,
Sales person was very helpful but gave us space to browse when We indicated we were interested in a certain chair he then explained how it worked and the components etc he was very knowledgeable
Furniture range very extensive with plenty of choice of design and materials. Wayne was very pleasant and helpful. He gave us plenty of time to look around the showroom and we didn't feel any pressure, which can be off-putting.
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