poltronesofà - Stockport Reviews 

1,972
TrustScore 4.5 out of 5

4.6

12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... See more

Rated 5 out of 5 stars

Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... See more

Rated 5 out of 5 stars

Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised They were delivered by a very professional team who kept in contact... See more

Rated 5 out of 5 stars

Staff were helpful but did not hassle whilst we were looking round. Made some helpful suggestions as to what would suit us and once we had decide on a sofa and chair the order process went smoothly.


Company details

  1. Furniture Store

About poltronesofà - Stockport

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,972)

17,986 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product …

The sales person was very welcoming without be pushy - advised on the product then left us to decide - he seemed very knowledgeable about the product - we came into store after looking at a competitors sofas and found your staff much more professional and no hard sell - basically let the product do the selling.

July 28, 2026
Rated 5 out of 5 stars

Jaz from Stockport branch was…

Jaz from Stockport branch was brilliant. He had loads of patience (over 2 hours we were there!) and was very knowledgeable about all the sofas and how we could have the size shape and colours we wanted. He was very friendly too. Excellent service! Thank you.

July 18, 2026
Rated 5 out of 5 stars

From our initial visit to the showroom…

From our initial visit to the showroom in Stockport and placing the order we received excellent customer service from Vinnie who was helpful, friendly, polite and not pushy. After several weeks the delivery team were prompt, friendly and courteous. Good job by all. Thank you. Gill on behalf of her Parents

July 18, 2026
Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. I knew roughly what I wanted and soon found it. Staff were happy to show me around but also did not affect my decision in any way. Really good experience, lovely selection of sofas

July 15, 2026
Rated 5 out of 5 stars

Sitting comfortably again!

Daniel and Marc were fantastic. Called to advise eta and were quick, efficient and very friendly whilst installing the furniture.
Tracking app was very good too.
Not forgetting the team in the showroom, their advice and patience was gratefully received. We did take quite a long time in store to make our choices, but this didn’t appear to be a problem.
There was a few weeks lead time for maunufacture and delivery, which we were advised of, but definitely worth the wait, our new furniture is fantastic.
Would definitely recommend.

July 18, 2026
Rated 5 out of 5 stars

Brilliant outcome

Great experience from ordering to delivery. Staff were polite and friendly.
Delivery and build was very quick and no mess left. Superb all round experience. Sofa very comfortable and everything we expected.

July 14, 2026

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