the gentleman was very attentive. listen to what we was looking for. he made our visit very pleasant. i can’t comment on anything else as we are waiting for our delivery

Jaz was absolutely brilliant. I attended the store the first time with my autistic son and he kept him entertained whilst I had a look round. He was really helpful and patient with me and my indecisiveness of which sofa to choose (and the colours). I came back to the store a week later with my friend and again he was great, going above and beyond with customer service - he is a credit to your company and if there is an 'employee of the month' award, I'd like to nominate him

The staff were very helpful and friendly without being in your face.

The chow greeting at the door made me smile, he gave us his name (sorry I can't remember) and asked us if we needed any help or information he wasn't pushy then said he will here for us if and when we needed him.

Very easy to deal. The salesman was very personable and made the process a breeze

Friendly and helpful

As soon as we walked through the door, we were greeted and made to feel welcome. We were looked after by Jairzinho (Jaz) who was extremely knowledgable and patient with us. It took me ages to choose a colour, and Jaz was more than happy to get every colour available and show me up against the sofa we chose! At no point did we ever feel rushed or judged at the time taken to choose and all in all it was a fantastic experience.

Staff were very friendly and helpful

Called in to look at sofas at your Stockport branch. I was greeted by Jazz who was very polite and helpful. Now awaiting my new sofa in a few months time. Thank you

Staff were friendly and helpful without being pushy. Cannot praise them enough. We found exactly what we wanted at a great price. Would recommend Polytronisofa(SCS) to everyone.

Staff were very friendly and left us to look around, but helpful when we asked for information on the sofas we liked which helped us to decide on the one we chose.

Very friendly sales assistant. Chris was very helpful and not pushy. Helped us make our decision without pressure

Sharon Roscoe at Poltronsofa Stockport met us at the door and introduced herself. She asked if we needed any assistance and left us to have a look around.

She was professional, friendly and allowed us to consider our choice in our own time. The information and options she gave us were clear. We ended up returning the next day to buy the sofa we wanted. Her customer service was impeccable and we can't really give any points for improvement. We absolutely love the sofa but it was the customer service which played a big part in us buying from this branch.

The whole store has a good atmosphere and all the other staff were just as nice and friendly. I've been in a few times after our purchase just to sit on the display model and they're still as accommodating.

Thank you

I liked the Italian theme very relaxed atmosphere no pressure could look around my own time managed to find what we wanted

Red was very helpful when we came into the store.

We made 3 visits in all, welcomed each time but not hassled at all. Helpful and friendly and professional service. If the delivery and quality of the items we ordered are as good as the showroom experience, we'll be very happy

SCS 1 STAR
My sister ordered two reclining chairs got confirmation of order on 31.12.25
Delivered 19.01.26 delivery went brilliant they took all the packaging away on 25.01 26 not even a week one chair wouldn't rise tried phoning the number just rang and rang so ended up emailing first email said this is on longer the email for customer service so found a chief executive emailed that put all the details in in the meantime went back to shop in stockport twice to be told you have to ring the number nobody answers.Got back home rang again took several attempts finally got hold of a human person who new about my email with the description of what was wrong including photos and video of chair making noise but no email was sent back to me said he would get intouch with there maintained company and we can expect that someone will get intouch
Maintained company emailed me and said NO ONE IS COMING OUT but they have a good idea what part has broken but it will take 12 Weeks to arrive at My sisters home address so somtime in April 2026 than if will be another month or two before they fit the part if indeed it's the right part as No one came out to access this for them self it's only our word and description What company dose this my sister has stage 3 MS and other medical problems paid over £1500.00 plus after care package for a chair to break in not even 1 week of use
Do not buy anything from this company if I could have got the chair in my car I'd have taken it back not fit for purpose that's why I have it one star

Polite, efficient and on time.

Wayne was brilliant in store and the delivery men David and Liam were excellent, thank you all for a smooth transaction.