The salesman who tended to us was polite and extremely helpful,explained about recliner furniture as thatis what we wanted, didn't push let us browse at leisure, when we chose what we liked he showed us the different colour and styles, he also showed us runners to move furniture easier, and at 74 and 75 thats a great help, I couldnt fault the whole experienc at all, well done Paltron

From walking in the shop door and getting bowled over by that amazing aroma that was being vented in, we were met by Martin who instantly put us at ease and never put the overt ‘sales pitch’ and outshines on us. Left us to wander the store and experience all the sofas we liked and came back at just the right time to offer some advice or ask a question. Top sales person and we couldn’t be happier with our new sofa on order that was picked by us with the helpful taste and eye of Martin.

I found the staff in store to be friendly, polite and helpful.
I would have liked an interest free option. I would have bought more furniture.

The member of staff who helped us choose our new sofa, was very helpful and knowledgeable

Furniture arrived. It was unpacked and assembled and all the packaging taken away. It looks great.

Martin at Stockton on tees was so patient in helping us pick the right sofa for us, making sure it would fit in the space we have and the correct colour. He couldn’t have been more helpful. The two men that delivered the sofa were also friendly and carefully delivered the sofa, taking the time to decide which way would be best to bring the sofa in. The finished product looks lovely and is very comfy!

Great service from Chris at the Stockton Portrack store, will highly recommend to friends and family

very friendly staff and very helpful the delivery service was very good and phoned me to let me now that there were running late

Overall experience was good, however tracking system was dreadful, resulting in a lot of stress when a text came through with 48hours notice with an old sofa set to dispose of

Great choice, professional service, and exceptional delivery service from the lads.........

First class all round,delivery service very good, professional. We are pleased.

The delivery men were excellent, the price was great, the selection was great.

Annoying how the sofas came on different days

2 delivery guys were very helpful and removed all packaging and placed furniture where it was needed.great service

Service of delivery lads very good, no option of delivery time not good especially when 1st slot so early in the morning

I was very impressed with the delivery I was kept informed every step of the way ..they were on time ..cleared everything away when they left .the delivery men Robert and Stephen were polite and chatty as they made my sofa up ...good work I'm very happy .

The delivery staff gave regular updates re the time of delivery by text and by phone calls. On arrival they were quick and efficient in setting up the sofa with due care for our property and the product. No issues with delivery at all. Only comment on overall experience is that 3 months from purchase to delivery seems excessive.

Top company

Excellent customer service

Great sofa. Kept up to date on delivery before and during on delivery day. Men were friendly and set up sofa where I wanted it.

No pressure selling, sales person answered all our questions, all in all a very pleasurable experience.. don’t think I would need to look anywhere else in the future ..