poltronesofà - Team Valley Reviews 

1,415
TrustScore 4.5 out of 5

4.7

Unit 7B, Retail World, Team Valley, NE11 0BD Gateshead, Tyne and Wear,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited the Team Vally store last week, and Dave was very helpful. He was informative, polite, and knew his stuff. I walked out having purchased a new sofa. It won't be delivered until October, but he... See more

Rated 5 out of 5 stars

Called into SCS to look at sofa’s to buy, spoke to customer service called Dave who was extremely helpful when I chose a Elland sofa he checked the system to see if they had one in storage. After D... See more

Rated 5 out of 5 stars

Sofa is beautiful and well made ,we only had it delivered yesterday but so far so good .big shout out for the delivery guys Ronnie and Ronnie ,exceptional service and very polite and helpful 10/10

Rated 5 out of 5 stars

Found the sofas that I wanted in the colour and size. They offer very nice range of sofas with great flexibility of fabric's & colour's + they are built to order so you can have exactly what you want.... See more


Company details

  1. Furniture Store

About poltronesofà - Team Valley

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 7B, Retail World, Team Valley, NE11 0BD, Gateshead, Tyne and Wear,, United Kingdom

  • 0191 731 3300

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,415)

16,028 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reclining sofa and chair…

Sofa is beautiful and well made ,we only had it delivered yesterday but so far so good .big shout out for the delivery guys Ronnie and Ronnie ,exceptional service and very polite and helpful 10/10

July 22, 2026
Rated 5 out of 5 stars

Dave was very helpful!

Visited the Team Vally store last week, and Dave was very helpful. He was informative, polite, and knew his stuff. I walked out having purchased a new sofa. It won't be delivered until October, but he let me know exactly what would happen. Would highly recommend!

July 17, 2026
Rated 5 out of 5 stars

Called into SCS to look at sofa’s to…

Called into SCS to look at sofa’s to buy, spoke to customer service called Dave who was extremely helpful when I chose a Elland sofa he checked the system to see if they had one in storage. After Dave couldn’t find it he confirmed with the manager if that was correct, Dave asked if he could call me at five o clock.
Five o’clock phone rang it was Dave true to his word saying there was one in storage, we went through the procedure of buy this sofa over the phone. I asked when would this sofa be delivered, his response was that this will be done when later that day and would again call back.
Delivery date was two days later with a tracker on the van.
Quick efficient service with a honest professional attitude.

July 14, 2026
Rated 5 out of 5 stars

Proper service is back.

Found the sofas that I wanted in the colour and size. They offer very nice range of sofas with great flexibility of fabric's & colour's + they are built to order so you can have exactly what you want. The staff know all about their products and go out of their way to help without being intrusive or pushy.

July 7, 2026

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