We were welcomed by Ryan a member of your staff as soon as we arrived in store. He was very helpful and told us a lot of information about the stock as it was our first visit. He was close by when we... See more
Location
Switch locationUnit 9 Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire,, GB
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Went into store a few weeks ago and looked around the store and stated we were just looking. Returned Saturday 25th July 2026 and received a warm welcome. We had already decided which two seater sett... See more
So welcoming, so friendly and very helpful, greeted by the manager on entry, explaining how the systems works very helpful. Brought two two seaters and finalised with one of the very helpful staff.
Excellent sales staff, not pushy, very helpful. Furniture delivered earlier than expected 👏 delivery men very polite, friendly and efficient. Only negative was 2 items came separately rather than tog... See more
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Company details
About poltronesofà - Waterlooville
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
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Contact info
Unit 9 Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire,, United Kingdom
- 023 9224 7950
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Absolutely fantastic service from Frank…
Absolutely fantastic service from Frank the Dane. Not pushy but really helpful.
Furniture was a bit more expensive than I'd planned but I feel it will be of good quality. Really pleased with my purchase and can't wait for delivery. The sofa bed mattress was amazing quality and thickness.
Great experience!
Met with Frank The Dane today at the Waterlooville branch. As soon as we walked in you were hit by a very nice smell which I believe they push out through their vents. It's a shame they don't sell this as I think we would buy it for our home. Frank came over and made us feel comfortable with his politeness, humour and helpfulness. An honest man who didn't try and push the sell like some do. We knew what we wanted and after making all the checks, went ahead with the purchase. The whole sale experience was excellent so hopefully the product and delivery goes the same! Well done Frank!
Frank the Great Dane
Just bought a 2 seat and a 3 seat recliner sofas from ScS in Waterlooville, would thoroughly recommend them to anyone thinking of getting a new sofa. Frank The Dane, served us in a friendly, non pushy manner, he answered all our questions in a friendly yet professional manner. The whole process was completed to our satisfaction, with the whole process explained from start to finish. No hard sell, just a friendly professional service. Many thanks Frank.
Frank the Dane was very helpful with…
Frank the Dane was very helpful with selecting the perfect sofa, type of material and colour we wanted. Never an easy job. Could not fault the service.
SCS 100% Customer Service
Would 100% recommend SCS in Waterlooville if you are looking for a Settee. New what I was looking for a recliner,Jake was superb in his knowledge & gave me ideas & options. Nothing was to much trouble & with over 200 colours to choose from I was there a long time, can’t wait for the new sofa to be delivered. There is such a vast variety to choose from. Jake was really helpful, his knowledge & his patience was excellent 100% customer service,thank you Jake.
Amazing service
Had a great experience with Frank the Dane, he was warm, welcoming, answered all our questions and was extremley friendly. He left us alone until we were ready which made it a lot more enjoyable.
Great customer service!
We were kept fully informed of the delivery date and time, and delivery was exactly when predicted. The two guys who delivered our suite were fantastic - polite and professional and even helped us move existing furniture. Great customer service!
Delivered with care
Delivery was very straightforward with helpful guy who unpacked the item and took the packaging away
Great service
very nice sales people, delivery people and staff in general. Everything according to plan :-)
May use AI-assist with repliesRead more
Wrong material
The salesperson ordered the wrong material, he did all paperwork and has admitted to getting it wrong said he would sort it and order new one to be delivered in new year, Head office just called and its tough. Tried to email them to start complaint procedure but their email on their own website does not work

Reply from poltronesofà - Waterlooville
very professional from the minute we…
very professional from the minute we walked into the waterlooville store to the day of delivery brilliant will definitely be recommend SCS
Served by Frank the Dane
Served by Frank the Dane - was very helpful, friendly and patient. Had really good energy and assisted us throughout the whole process with confidence. Great customer service.
Great delivery service on top of lovely product
We ordered from the Waterlooville branch, everything Richard told us about the process and timings happened to the tee. He was spot on. Selecting fabric and having something built as you want is never a quick process, so don't expect a 4-6 week delivery. After the order and deposit was placed, we received a text update (just as Richard had said) from the depot in Sunderland to say it was ready with a delivery date, we rang the store and paid the balance over the phone. Then the delivery depot kept us up to date all along it's journey until the driver rang to say 20 mins away. Can't fault the two delivery guys Taha and his wingman, they unpacked outside and brought the pieces in and put together in our room. They were great. SCS have obviously been selective in who does their deliveries and that means a good service rating all round.
New sofa arrived today
New sofa arrived today, the delivery guys were very efficient and polite would happily recommend SCS very happy customer
Three piece suite.
Shop staff were very helpful and not at all pushy.
We were kept informed regarding delivery, which turned out to be considerably earlier than was originally forecast, and although the notice given for the planned delivery date was rather short, it was no trouble rescheduling it. On the day of delivery it was easy to track the progress of the team and when they arrived (a three man team, all quite chatty and friendly) they did a great job of getting our suite into the house and assembling it quickly.
Great service from Frank the Dane
Great service from Frank the Dane. He was brilliant
We were served by Frank (the Dane) who…
We were served by Frank (the Dane) who was extremely helpful and very knowledgeable. His cheerful disposition made it a very pleasant experience.
Order delivered ahead of schedule
Order delivered ahead of schedule. From start to finish a friendly efficient and professional service. Well done to all of the SCS team.
Served by Frank the Dane
Served by Frank the Dane. He has a great personality and we eventually settled on a swivel recliner. Would thoroughly recommend ScS for buying your new chairs.
Served by Danish Frank!
Served by Danish Frank!
What a character. Very knowledgeable and very patient as I went back and forwards a lot, between 2 sofa sets! Had a personable experience ordering what I believe to be a great quality 3 seater recliner and chair. Only gripe is delay on delivery being February, seems a very long way away!
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